KB Home Reviews

I like the quality and design of my new KB home

From my first phone call to this company I feel very well come, I was walked through the whale process . I had a great experience working with good people. I recommend other people work with KB homes.

Overall a great experience. It’s a process and there will be mistakes but you have to roll with the punches and in the end it’s all taken care of!

Be patient.......some things take a while due to shortages

The team was great!!! This was an overall great experience

KB has and still is delivering the home they promised to build us. We’re still in the beginning stage of ownership with them but their sales team and building manager are continuing to fulfill promised items and tasks. They are both readily available to assist with issues discovered after closing unlike so many other builders. We feel they truly want us to be completely satisfied. They have limitations due to materials/workers and have not made any false promises. We value their honesty.

My experience was very good with KB homes. Some Things were delayed but it’s pretty standard right now. I looked forward to the weekly phone calls and updates with Diane and JP. It made the process go much smoother and quicker for me. Waiting is hard, but in retrospect it wasn’t bad and worth the wait. I’m very happy with my new home.

Everything is perfect except the workmanship of the whole house (Like outlets, switches and paint) is a bit rough

Every does come together and make sure things are great for the clients, that’s make the big purchases! We live our forever home!

They met my needs with them and there willingness to correct any issues I had

KB has excellent customer service

Visit your future home periodically, to detect issues in the construction process and ask for corrections every step till conpletion

Generally a positive experience. They will try to get you to bundle your mortgage and insurance with their in-house products/services but you can go with your own. Extremely hard to get any customized features on newer technologies, such as internet and solar systems. Such as structured wiring (ethernet, cable, etc) cabinet HAD to be in the master bedroom closet, and no option to go with larger solar system. However, ironically, super easy to customize "old tech" such as paint, fixtures and appliances. I got a good value for a good home, but I think if there's ever a next time, I'd go with a home builder who's much smaller and hence, responsive to what I am wanting in my home. ... More

That once you sign the design contract, there is no going back. Even if you want to change something the very next day. So leave some time between the two design appointments so that you can decide whether you want to change your mind or not.

The KB team has been great to work with. The part that hasn’t been the best experience is the quality of craftsmanship that went into the building and finishing of the home but I guess that’s part of the difficulty of todays straining times of workers and who’s available to work. The KB team has been great at trying to make up for the issues that have occurred and that’s awesome!

Great experience! Love my new home. KB Home made the home buying experience smooth.

Good quality of materials and affordable prices.

Working with Chase was a great experience. He made sure any issues were taken care of promptly and was on top of things

Sales and construction staff were friendly courteous and very knowledgeable. We were especially pleased with the final walk-through and resolution of any minor issues.

Excellent Experience till closing . post closing needs multiple follow ups for any pending items.

Timely, organized, good communication

Super intendent was amazing! They have great customer service after you close.

They were very good at communicating updates including material shortages and revised schedules

Finishing not very well

Love the supers on the build side. Sales a little difficult. Design center is amazing, but you have to really realize when they say no changes, they mean it. Mortgage a bit frustrating because you gather everything to be pre-approved, then have to do it all over again within 30 days of closing. Who has time for that??? Nice people, though. I recommend checking progress on new builds at least once a week to avoid surprises.