What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2438 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2438 Reviews - 318 Communities

5 ★(1815)

4 ★(331)

3 ★(150)

2 ★(87)

1 ★(55)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Excellent Home Buying Experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Thomas W.
  • Marana, AZ
  • September 23, 2019

Ensure you provide all documents needed promptly to loan officers justifying any balances on loans past and present. This will enable underwriting to process and approve your loan much quicker. The process may be a little stressful at the end, but rest assured as your provide all detailed information, KB will ensure that they doo all they can to get you approved. ... More

star-rating Communication

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Drew L.
  • Castle Rock, CO
  • September 23, 2019

The KB Homes team was all very good about communicating, which helped us to feel comfortable for what and when stuff would be done. We have been very happy with the experience.

star-rating The quality is evident, we are very satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carey K.
  • Goodyear, AZ
  • September 19, 2019

Two weeks after we moved in we had a baby shower for nearly 100 people, every person remarked just how well built and what a beautiful home we had, we agreed wholeheartedly.

star-rating New kB owner

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rocco C.
  • Fuquay Varina, NC
  • September 19, 2019

Everything is very above average. The only discouraging aspect is the price for upgrades. The advertised starting price range is an attraction, but, when you get down to everything you want besides the generic inexpensive quality of materials, the actual price rises significantly. As with the adage states, “You get what you pay for.” All I all, we are very happy with the entire process and if course, with our new home!!!! ... More

star-rating KB Home - Good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Amrik M.
  • Stockton, CA
  • September 18, 2019

Good experience

star-rating title

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Emmanuel B.
  • Goodyear, AZ
  • September 18, 2019

The construction superintendent gets the job done when others can't

star-rating GREAT

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Danny T.
  • Austin, TX
  • September 18, 2019

Smooth process and great communication.

star-rating Pleased with our buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Oakley L.
  • Tucson, AZ
  • September 18, 2019

Our sales contact was Lee. He was an excellent communicator who updated us on a regular basis. His depth of knowledge has been outstanding. The design studio experience was very valuable. Great information and advice from Melisa. The construction Manager Dave was excellent in follow up with us. and Ben is still helping us with Customer service. ... More

star-rating Best investment - Excellent quality/service/price

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Eduarado U.
  • Georgetown, TX
  • September 18, 2019

all process was very smooth from sales to close. all the staff was very profesional. Highly recomended, most of my friend were surprised with the quality of the house. House was finish almost 1 month before they commited

star-rating Completely Satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony D.
  • Marana, AZ
  • September 18, 2019

Buying a house can be a stressful process, especially when it’s a new build. My wife and I are from San Diego. When we first decided to move to Tucson we drove the entire city looking at new build construction sites. KB, by far, had the best prices and the best customer service. They took the time to make sure that we understood the models and pricing. They didn’t look at my wife and me as just another number. Throughout the process they were accommodating with us being out of state and expecting a new baby. They delivered a quality home on schedule as promised. Not only did they deliver us a quality home as promised, but they are still there when we need them. No matter what time or what day it is, they will always respond to a text and take care of any issues. Henk and Tom have been amazing. We are completely satisfied! ... More

star-rating KB Home - It was a smooth transition and great experiences to move from

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Adrian R.
  • Georgetown, TX
  • September 17, 2019

It was a smooth transition and great experiences to move from our apartment into our first home .

star-rating Rancho Paloma KB - Excellent Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Geoffrey P.
  • Cave Creek, AZ
  • September 17, 2019

Everyone was so supportive and helpful throughout the process. We can recommend everyone from sales to design center, to home loan to construction and follow-up as top notch.

star-rating VERY HAPPY WITH OUR HOME AND THE ENTIRE PROCESS FROM START TO FINISH!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kendal P.
  • Loveland, CO
  • September 17, 2019

Minji, Reggie & Iraya made this experience enjoyable and with literally NO STRESS. This has been the best home buying and building experience we have ever had!

star-rating SO HAPPY WITH OUR NEW HOME

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Randolph A.
  • Hayward, CA
  • September 17, 2019

From the sales team to the detailer and final walk through we are extremely happy with our experience and our new home!

star-rating KB Home - Excellent service.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rookminee N.
  • Mascotte, FL
  • September 17, 2019

Excellent service.

star-rating KB Home - all sales team members are very helpful

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yongbin Y.
  • Ontario, CA
  • September 17, 2019

all sales team members are very helpful

star-rating Good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jacqueline M.
  • Gilbert, AZ
  • September 17, 2019

When we first came in we told Patricia about our negative experience with KB in a different location in the past. She apologized and guaranteed that would not happen. Besides waiting longer for the house to be built she was great. Constantly called, text and sent pictures with updates. Then there was Brian the job super (not sure of his title) he was fantastic, he went above and beyond for us, Thank you so much. ... More

star-rating Quality built home with modern technology

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William L.
  • Elk Grove, CA
  • September 17, 2019

This took about 8 months to build but it was well worth the wait time. We picked out a beautiful 1718 sq ft home located in a prime location of Elk Grove. It is probably the only home community in Elk Grove that is within walking distance to the light rail station. This home community is also conveniently next to highway 99 exit as well, without hearing the traffic. Tips for new home buyers, please make sure to select all your home upgrades and do a walk around home inspection after the home is completed. There were a few minor items that needed attention on my new home which was two cabinet panels replacement, top kitchen stove cover replacement, and the guest bathroom temperature adjustment knob. Upon discovering these items needing replacement I contacted Rob Reinold and he quickly addressed it and advised me he will have these items taken care of as soon as possible. His customer service and professionalism was on point and he always took the time to go over the entire home, give tips on standard housekeeping, and assured that things will get handle timely. John also was very determined to deliver to quality home on the timeframe that was promise and he delivered. Upon my walk through with John, he addressed all of the minor details of the home that needed attention as well. John took care of it the following week without any hassle. If there was a way to give more stars on this survey, I would give KB Home +5 more stars because they everyone that works there regardless of being in the office or construction field, they go the extra mile to make sure all of my request and add ons are done with great craftmanship and the little details are attended to. I will also be completing the main survey as well before the end of this month. KB Homes are more than excellent, they’re above and beyond and always aim for 110% in the work performed. ... More

star-rating Great service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chevi B.
  • Katy, TX
  • September 17, 2019

Kb homes always give information and great feed back for helpful tips. My advice is to always ask questions long the way they are so good at giving you good answers.

star-rating KB Home - 200% ❤️

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Angelica R.
  • Winter Haven, FL
  • September 17, 2019

200% ❤️

star-rating Beautiful Home!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Samnang S.
  • Rohnert Park, CA
  • September 17, 2019

Great Home! This is my first home purchase and I got to say that the the whole overall process was great! If you can afford to purchase a home here in this section it's well worth the investment.

star-rating KB Review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Christopher L.
  • Magnolia, TX
  • September 17, 2019

Good Home

star-rating Amazing experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mauricio L.
  • Winter Haven, FL
  • September 17, 2019

Every one was so helpful. Our first home buying experience was amazing. They answer all your questions and concerns even if you think is silly ask away cause you want to make sure everything go’s smooth. We are very pleased with everything and everyone. Thank you KB homes ... More

star-rating KB Home - I love my new Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • North Las Vegas, NV
  • September 16, 2019

I love my new Home

star-rating KB Home - Very professional

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cheryl C.
  • Saint Cloud, FL
  • September 14, 2019

Very professional

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