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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11015 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11015 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB homes are great

  • Hector Manuel S.
  • Verified HomeBuyer
  • March 12, 2024
  • Nuevo, CA

We had a good experience with KB homes You get a nice home for the money spent and the KB team members are very attentive and supportive.

KB Home responded:
We're glad to hear that our team was able to provide such a good experience for you, Hector!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Good Floorplans

  • William Todd M.
  • Verified HomeBuyer
  • March 06, 2024
  • Las Vegas, NV

Home buying and sales office experience great. Seemed like they had a floor plan for any situation. Walkthrough/closing/key handover process is a bit confusing and not cool device to homebuyer. Blue tape from walkthrough removed even though items weren’t fixed.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Experience in building a new Home

  • Marcia S.
  • Verified HomeBuyer
  • January 28, 2024
  • San Antonio, TX

We had a good experience with KB. It was a learning experience as we had never built or bought a home previously. Everyone we dealt with was very responsive to our questions and answered in a timely manner

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

I'd do it again

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2023
  • Lincoln, CA

The initial shock of what the home doesnt come with was difficult to accept after visiting the design center. By that time they have your deposit, so theres no going back of you dont want to give away money. The sales people at the actual neighborhood site are amazing and bend over backwards for you. That is for sure! But the KB Home finance was a true horror show. Every conversation, every interaction was like pulling teeth and nothing was conducted the way it usually is with a finance group. Oh the nightmare. What a bunch of newbs. The title office, on the other hand, was amazing! So ...

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

all have been helpful

  • Scott S.
  • Verified HomeBuyer
  • December 21, 2023
  • Dacono, CO

plumbers should be more congnizant of framers when putiing in pipes. waist pipe in basement is not straight up and down and will make it very difficult to frame in a wall and have it perpendicular. not sure if this can be corrected or not.

Total Score 4


Quality 2

Trustworthiness 5

Value 5

Responsiveness 5

Expected more

  • Jenny T.
  • Verified HomeBuyer
  • December 13, 2023
  • Homeland, CA

Process was good. Diana was amazing. Once constriction started, it was ok. Learned that they will be fast and sloppy. We went every week to experience the "new built" saw issues even tho we are not builders. Told them so our closing date was not effective. The issue was accent lights. They missed that and many small things. If they want to earn credit for the amount they toon to build, still not impressed. The quality was disappointing. Now I have to sit here and get with people to come correct the job at my concinicence having to cancel my appointments to accommodate them. Live my home but ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

good team of people

  • Ralph V.
  • Verified HomeBuyer
  • November 15, 2023
  • Palm Coast, FL

KB does make the home buying as easy as possible

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Overall, the team tries their best to make sure we were satisfied

  • Brandon Samuel R.
  • Verified HomeBuyer
  • November 06, 2023
  • Las Vegas, NV

Tom was great throughout the whole process from start to finish. He was always very responsive and eager to help solve any issues we were running into. For the sales team, Iman also was very responsive and tried to satisfy all of our needs. At first, we were not too pleased with the process, communication, and updates we were receiving. We voiced those feelings to Iman and she listened to what we had to say and went out of her way to make sure we were happy with our decision. We are still working through a few last hoops with their customer service and warranty department to get a few last ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

New Home

  • Joel U.
  • Verified HomeBuyer
  • October 24, 2023
  • Gold Canyon, AZ

Hawith our new home.ppy

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Customer service was very good

  • Roniel R.
  • Verified HomeBuyer
  • October 19, 2023
  • Citrus Heights, CA

Valerie and Norm were very helpful

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

The sales team was incredible

  • Evan S.
  • Verified HomeBuyer
  • August 30, 2023
  • Henderson, NV

Experience was easy and the people were extremely helpful except for the lending experience.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Tom was nice and helpful

  • Elham J.
  • Verified HomeBuyer
  • August 23, 2023
  • Las Vegas, NV

After 3 months, Still waiting for cabinet doors to arrive

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Nice house

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Georgetown, TX

Overall satisfied with the quality and experience

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Home buying shouldn’t be so stressful

  • Anonymous
  • Verified HomeBuyer
  • August 15, 2023
  • Seguin, TX

Communication is lacking in my opinion. Lots of last minute things causing more stress. Construction did a great job and communication was good with them. They were on top of getting repairs scheduled timely. Getting the home move in ready inside and out was not completed to my satisfaction. It could have been mowed and cleaned up better.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Overall A Positive Experience

  • Danny L.
  • Verified HomeBuyer
  • August 15, 2023
  • Mascotte, FL

Fantastic experience during the purchasing phase and the project engineer primary point of contact is excellent in assisting to take care of any concerns or questions during the walk-thru and move in periods. However, there have been a few items that have needed attention post-move in but the process for resolution is smooth and prompt. There are a few concerns about quality in materials used especially the interior paint which may require additional expense to repaint with a product that can be wiped down without exposing the underlying drywall. I would like to have seen a bit more ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great Home Layout

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2023
  • Seffner, FL

Builders from the start gave weekly updates on the construction of the home. Layout of the home turned out well and any issues or repairs needed after closing are being resolved periodically.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Very great and unforgettable.

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2023
  • Gilroy, CA

Everyone was very helpful from beginning to end. It felt like the Sales Agent wanted us to purchase the home and they did all they could to insure our purchase went smoothly. After the purchase, KB Homes continued to make sure our house became a home by providing various professional courtesies for our property. We are very happy we chose KB Homes as our builder.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

very good

  • Anonymous
  • Verified HomeBuyer
  • July 18, 2023
  • Georgetown, TX

very good experience working with KB

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 4

People who really made experience great

  • Daniel T.
  • Verified HomeBuyer
  • July 11, 2023
  • New Braunfels, TX

The two people that made my experience awesome was Andrew and Tommy! They certainly went out of their way for me on numerous occasions and it will not be forgotten

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Builder

  • Darlene S.
  • Verified HomeBuyer
  • July 06, 2023
  • Durham, NC

Things went well overall - spec home didn't play a big part in the building process.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Love my KB

  • Daniel C.
  • Verified HomeBuyer
  • July 04, 2023
  • Georgetown, TX

It’s a nice home in a nice neighborhood.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Builder construction is in affordable prices and quality is good.

  • Rajasekhar G.
  • Verified HomeBuyer
  • June 14, 2023
  • Round Rock, TX

The sales person jason & supervisor Ray are very nice in response to any issue.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Mrs

  • Sherine Antoine B.
  • Verified HomeBuyer
  • June 14, 2023
  • Aubrey, TX

It was a wonderful experience

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Homes listens to customer

  • Lorraine P.
  • Verified HomeBuyer
  • June 13, 2023
  • Tucson, AZ

Great sales in Cristina and super great construction manager Enrique!!! They kept me informed and were my advocate in all!

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

I have Great experience with the builder,always on top of everything.

  • Mahase R.
  • Verified HomeBuyer
  • June 07, 2023
  • Youngsville, NC

Every time I told him about the yard.he had it fix.the gutters an many more

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5