KB Home Reviews

For the most part, every single person and department we interacted with were helpful and fully addressed our needs.

Excellent builder very helpful staff along the entire process!

Pam and Collin were great.

My new home is great now that it's almost complete. The loan process was inefficient in that I continually had to send the same information to 2 different people working on the same thing. The sales team and design studio staff were top notch and very helpful. The construction manager is stretched out across multiple neighborhoods and has hard time keeping control. Therefore my house was incomplete on closing day and made what is supposed to be a great day, a super stressful day. The quality and value of my new home is great,

The home is nice. my only thing that the construction team usually ignores any notes we send to them.

Job Super Stacey was great!

All in all pleased with our home. We did have some issues come up, but that’s the case with any house. They have been good to respond when we send a request.

House went up quickly. Had the winter storm not happened in Texas it would have been completed right on time. Team was helpful. I love my home.

Be prepared for patience. the process was long but worth it.

Overall great experience buying home with KB homes. It was good to learn and have options for new homes and they have nice selection in fair price. Design studio visit helped us customized our home the way we wanted. It would be lot better it value was fairly priced as per the market for the buyer that are trying to pick some selection. Other than that, it was nicely build with great customer service.

Buying my first home was easier than I thought!

Had a great experience

I enjoyed my experience with KB Knoxridge. LeMonte was awesome always communicated with me and he continued to answer all my questions. If he didn't know he made sure he found the answer for me.

Love my first home and love the sales agent, contractor, designer, everyone was so easy to work with!!

the superintendent was great and responsive.

Good team of people that helped with all issues that arose

Most issues resolved quickly.

My experience with KB was excellent Denise whenever, I called he would respond and. Help me. Related to my home. He is a True professional that cares. Also Nastacha at KB would also reach out and ensure all was going well and make herself available to explain things related to KB documents and construction time lines.

The price is great but what we get for the base price are things 10 years old in fashion and technology. I hope we had upgrade options that was not priced so high. Also the house is very loud, some thought should have gone into sound proofing the baths or floorboards.

KB homes are very good brand but response to issues are not great

I would buy from them again.

Working with the Dan, the Supervisor post closing, he was very communicative and thorough in checking in on my satisfaction with quality of the work and addressing any concerns.

Had a good experience - wish communication was a little more proactive at times. Disappointed with some of the workmanship - seemed rush with the way some of the finer details such as the paint boarders or things that are crooked.

Excellent staff at sales and design center. Workmanship and sod use is not the best.

Sales/office staff were responsive and professional. There were a few hiccups that needed to be negotiated along the way, though this is probably typical of any homebuying experience.