KB Home Reviews

Made our first time home buyer experience a great one.

Norma and Kullen are awesome! They answered all my questions right away and if they didn’t know the answer they would get back with me right away.

The experience of purchasing my first home was a lot of stress to be honest. I thought KB did a good job on answering my questions. At first I had trouble getting in contact with My First loan officer. I had plenty of question right after going forward to build a home with KB. Later down the road I was assigned a different person to help with my question and loan they did an amazing job. Overall I’m pretty happy with My home. Nothing really major was wrong with my home and if there was The response time to fix it was great can’t complain about how professional they are about fixing things. Thank you ... More

We are pleased with our home. I wish I could've had a different backdoor but overall we're satisfied.

I was great the personal in sales department

Houses are expensive but also we need more upgrades which makes more expensive,,..working with the team of KB is great, it’s our first experience for home..we are satisfied..thank you

Everything moved along in a blink of an eye. The entire process was very good. The loan processor was design desk consultant and build site contractor were exceptional. My only wish is for a better conversation when setting up the build. We didn't recognize it wasn't what we thought it was until it had walls. Very odd how much you can assume in the process without even noticing. I'd suggest the actual build site contractor be part of that stage to ensure educated customers and reduce misunderstandings.

Good customer service. KB were quick to address any issues my wife and I had with the home after moving in.

Great starter house for us, can't beat the location.

Everyone was very helpful, great communication all the way through.

Good experience and great service.

There were some issues with small things when we moved in that we were able to get a quick resolution for. The KB Customer service team, especially Justin in Northpark, has been so responsive and helpful! I'm extremely impressed with the quality of the work, and I look forward to living here for a very long time. The price was a bit high compared to other houses nearby, but already the value has gone up so I can't complain. Thanks KB :)

The experience from buying to move-in was well managed by the KBHome selling agent and the building superintendent. They were very attentive to my needs and many questions.

We love our home and all the features. We were happy to be able to personalize the floorplan as well as the materials. There is room for improvement on the overall finishing of the home but KB has been working with us to ensure that all details are taken care of.

A lot of the workmanship of the home was crooked or off-center when it came to the construction crew. Overall, great for the price! Love the area we chose and couldn’t have asked for more. I enjoyed working with KB home representatives as well because they were always friendly and responsive!

Cabinet had to be refinished because of damage. Lights in kitchen stopped working about 3 weeks into living here

it was a very good experience

There was never a time we could not communicate or hear what we had to say. Uncontrollable issues were updated continuously. Options were on the table as necessary to keep us updated.

good experience nothing to add

Great value. The building supervisor has been awesome

Value of the home was great.

This is the 1st time we have purchased a KB Home. We love our house but have had some issues with the quality of workmanship. KB has done their best to get things taken care of but it is somewhat frustrating when you purchase a brand new home and have to deal with issues. We are hoping that we don’t continue to deal with to much more in future but if we do we hope they continue to take care of things as they come up.

My experience with Fred and his construction manager Russel, is the only 100% positive feedback I can give anyone I have came into contact with for my KB house buying experience. They both answered all my concerns in a timely manner and followed through with any repairs that were needed. If it had not been for Russel and Fred my rating for responsiveness and trustworthiness would have been lower. Thanks both for leveling out my negative experiences with financial and some on the sales team.

KB Homes has been great to work with. Everyone has been responsive and helpful. Our home is built very well and is high quality. We are very happy in our new house.

I purchased the model home and was quite pleased with the workmanship. The materials are of high quality and the style is classic.