KB Home Reviews

Customer Service Rob and Contraction Manager Kevin are really nice people and giving me a great support. KB Loan sold my loan to US Bank, and US Bank is terrible in Customer Service. I had a terrible with US Bank this morning 7/13.

Building a home is never perfect. The difference with KB is they will have the vendor return to make corrections to cabinets, paint, plants, etc... We bought everything from KB from fixtures to washer and dryer to air purification system.

I definitely see the value but for the times that we are in I felt that KBs standard feature aren’t enough. They almost force you to upgrade everything to have a updated home, which is unfair in my opinion as this is a new home. And not to mention all of the upgrades you are now making will make it harder for your house to appraise. I wish they went through the standard features before signing your contract. But at the end of it, we do love our home despite the disappointments through the process

Thank you it’s nice house

KBhome have good team workers from the house agent, superintendent, loan officer, just name it. they will work with your time and budget.

My experience was satisfactory. Thank you!

It is a smooth and straight forward process

KB did an excellent job throughout the entire process from start to finish. All employees displayed good customer service and professionalism.

Overall great experience with KB Homes.

The trust of their building a nice house

Great job by the sales department

I strongly recommend home buyers to hire a third party inspector at least for the frame walk and final inspection.

We bought the house through video calls, and arrived to actually see it 2 months after closing. It’s a pretty good house in a decent neighborhood. Through the buying process and afterwards, the KB staff were there and attentive to our needs and desires. I’m wishing we had seen it in person because it is smaller than expected. The garage is tiny. Room for 2 cars and zero storage, or storage with zero cars. The extra bedrooms are tiny. Room for a queen bed but no dressers. But it is a very nice house, and the staff were/are great

I love my home, it was built on time and I love the fact that I was able to communicate with the contrast needed and my questions were answered.

For the most part, every single person and department we interacted with were helpful and fully addressed our needs.

Excellent builder very helpful staff along the entire process!

The sales rep, studio staff and construction manager were extremely helpful and patient.

Our builder James, was/is very responsive to any needs. We are very satisifed with his ability to address any concerns.

Builders should not take advantage of the booming teal estate market. Take away from a year ago. Inferior materials or cheaper used. So noisy even with the energy efficient windows and insulation.

Overall a good experience and we are happy with our new home!

Pam and Collin were great.

My sales person and super were both great!

My new home is great now that it's almost complete. The loan process was inefficient in that I continually had to send the same information to 2 different people working on the same thing. The sales team and design studio staff were top notch and very helpful. The construction manager is stretched out across multiple neighborhoods and has hard time keeping control. Therefore my house was incomplete on closing day and made what is supposed to be a great day, a super stressful day. The quality and value of my new home is great,

COVID put all timelines behind but we are very happy with our choice to buy from KB.

It is a trusted builder to work with and they will do their best to help you move in and providing a very good customer services