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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great experience - they made it easy

  • Paolo D.
  • Verified HomeBuyer
  • April 04, 2023
  • Murrieta, CA

Everything went smooth since the first day, everyone has been helpful and supportive. From purchase (thanks Pat) through construction (thanks Robert and Ramon), mortgage (thanks Debra, Rosanna), post delivery support (thanks AJ), options (thanks Sonia) everything was perfect.

KB Home responded:
We're so happy to hear that you had a great experience with us, Paolo! Thank you so much for sharing these kind words with the entire team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Suraj

  • Suraj L.
  • Verified HomeBuyer
  • April 04, 2023
  • Round Rock, TX

Easy process . Great customer service.

KB Home responded:
We appreciate you taking the time to share these kind words with the team here at KB Home, Suraj! Thank you for sharing your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Seasons

  • Peggy C.
  • Verified HomeBuyer
  • April 04, 2023
  • Youngsville, NC

This is my third home that I've had built. I must say that this builder comes out first in homebuilding. I've was kept abreast of each phase of the building. They had lots of patience when answering questions concerning my home. The Superintendent, Ian was great, and very knowledgeable of my home. If you're going to purchase a home, do greatly consider KB Homes.

KB Home responded:
Thank you so much for sharing these kind words with Ian and the rest of our KB Home team, Peggy! We're thrilled to hear that you're so happy with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

SK

  • Hephzi A.
  • Verified HomeBuyer
  • April 04, 2023
  • Jacksonville, FL

Thank you for the quality of build.

KB Home responded:
Thank you so much for sharing your experience with us here at KB Home, Hephzi! We're glad to hear that you're enjoying your new build.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very Smooth

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2023
  • Haines City, FL

Very Responsive very organized and responsible

KB Home responded:
We appreciate you taking the time to share these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Corey B.

  • Corey Andre' B.
  • Verified HomeBuyer
  • April 01, 2023
  • San Antonio, TX

Our experience with KB has been second to none. From the sale rep to the property manager, we have been very pleased with our results thus far. If you are looking for a home KB is the way to go!!

KB Home responded:
Wow, thank you so much for sharing your positive KB Home experience with us, Corey! We're happy to hear that you're so satisfied with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our home!

  • Miguel M.
  • Verified HomeBuyer
  • March 31, 2023
  • San Antonio, TX

We bought this home near it's completion and we honestly didn't have any issues with the entire home buying process. I would recommend KB Homes to anyone looking for a nice home and great prices along with features.

KB Home responded:
We're happy to hear that you love your new home, Miguel! Thanks so much for sharing these kind words with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Voke A.
  • Verified HomeBuyer
  • March 31, 2023
  • Stockton, CA

It was a great experience

KB Home responded:
Thank you for taking the time to share your excellent KB Home experience with our team, Voke!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We couldn’t ask for more.

  • Laura S.
  • Verified HomeBuyer
  • March 31, 2023
  • Jarrell, TX

We loved our house and all the people that were involved to make this happened, everything was more than great.

KB Home responded:
We're thrilled to hear that you love your new home, Laura! thank you so much for sharing your KB Home journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superb

  • Jerome Y.
  • Verified HomeBuyer
  • March 30, 2023
  • Youngsville, NC

Ian have been excellent and attentive on all our needs. Jan is awesome! Also Curtis is very patience and helpful. Thank you KB for great employee

KB Home responded:
Thanks so much for sharing your KB Home journey with us, Jerome! Ian, Jan, Curtis, and our entire team are glad to hear that you've had an excellent time.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

David and Anita

  • David W.
  • Verified HomeBuyer
  • March 30, 2023
  • Stockton, CA

We love our new home. Everything is perfect.

KB Home responded:
We're so excited to hear that you love your new home, David! Thanks so much for sharing this journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr. Bill

  • Gilbert F.
  • Verified HomeBuyer
  • March 30, 2023
  • Houston, TX

Mr. Bill was and still is great.

KB Home responded:
We appreciate you taking the time to share these kind words with Bill and the rest of the team here at KB Home, Gilbert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB DURHAM WEST New Build Experience

  • Roberto A.
  • Verified HomeBuyer
  • March 29, 2023
  • Las Vegas, NV

If we could give 10 stars we would! Jordan & Kat are the best! They went above and beyond in working with us and our Realtor to get the best price and options available at the time. They also sent weekly email updates and called or text us with updates. Took about 10 months from signing to receiving our keys. Weekly updates as well as in person meetings went well. Nik our KB Foreman was EXCELLENT and above and beyond for customer service. Any requests we had he completed in a timely manner. There was nothing Nik could not do or any of his crew. Nik has always responded to us via ...

KB Home responded:
We're so thrilled to hear that you love your new home, Robert and Emily! Jordan, Kat, Nik, and the entire team here at KB Home were honored to work with you throughout this journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceeds Expectations

  • Colton G.
  • Verified HomeBuyer
  • March 29, 2023
  • Manor, TX

Excellent process from start to finish. Home is high quality and the service was top-notch.

KB Home responded:
We're glad to hear that you are happy with your new home, Colton! Thanks so much for sharing your excellent experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I am happy with KB home

  • Sophia T.
  • Verified HomeBuyer
  • March 29, 2023
  • Las Vegas, NV

The Sales team update with me weekly and never skip the routine. the quality of the home is exactly what I expect. I have an excellent experience with KB Home !

KB Home responded:
We're so glad to hear that you've had an excellent experience with our KB Home team, Sophia! Thank you for sharing your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rolanda, LaTanya, and Tito are the best!

  • Anonymous
  • Verified HomeBuyer
  • March 29, 2023
  • Valencia, CA

I love KB Home because of their employees Rolanda, LaTanya, and Tito. They are so kind and helpful. They made the home buying experience so fun! They respond so quickly. They always make sure everything with our house is okay. And most importantly, that make us feel at home.

KB Home responded:
We appreciate you sharing these kind words with Rolanda, LaTanya, Tito, and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mr

  • FNU K.
  • Verified HomeBuyer
  • March 29, 2023
  • Lathrop, CA

Thanks to the sails associate my home purchase experience was an effortless experience. She assisted me in every step of the purchasing process

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us! We're thrilled to hear that you enjoyed your time working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service Jodi & Superintendent Daniel

  • Frank Eugene E.
  • Verified HomeBuyer
  • March 28, 2023
  • Menifee, CA

My customer service rep Jodi & superintendent Daniel were excellent, they were both very responsive, they got issues resolved in a timely manner!

KB Home responded:
Thank you so much for sharing these kind words with Jodi, Daniel, and the entire team with our team here at KB Home, Frank!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice experience in buying house

  • Qingcai Y.
  • Verified HomeBuyer
  • March 28, 2023
  • Arcadia, CA

wonderful design, good quality, and well provided service

KB Home responded:
Thank you so much for sharing your positive KB Home experience with us, Qingcai! We're glad to hear that you had a great time working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

One of the best feeling in my life.

  • Lynncquiua Cyre H.
  • Verified HomeBuyer
  • March 28, 2023
  • North Las Vegas, NV

A proud moment. Thanks KB !! A special thanks to Mrs Gina S, Debra G, Amber C, Caesar They help make it all possible.

KB Home responded:
Congratulations on your new home, Lynncquiua! Gina, Debra, Amber, Caesar, and the entire team are glad to hear that you're so happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Benton R.
  • Verified HomeBuyer
  • March 28, 2023
  • Arvada, CO

Great process and would suggest anyone use KB

KB Home responded:
Thank you so much for sharing your great KB Home experience with us, Benton! We're so happy to hear that you had a great home-buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The supervisor (Tom)

  • John E.
  • Verified HomeBuyer
  • March 28, 2023
  • Richmond, TX

is quite a great person to work with, he updated us at every moment whenever there's a change or improvements done on the structure, was able to accommodate requests for improvement within specifications

KB Home responded:
Thanks so much for sharing these kind words with Tom and the rest of the team here at KB Home, John!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb home means quality home

  • Rajinder K.
  • Verified HomeBuyer
  • March 28, 2023
  • Sacramento, CA

It was an amazing experience. Team was very helpful and knowledgeable. It was completely stress free process.

KB Home responded:
We're so happy to hear that you had an amazing experience with us, Rajinder! Our team was thrilled to help you throughout your journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Sarabjit S.
  • Verified HomeBuyer
  • March 28, 2023
  • Roseville, CA

Agents are great and make the experience very pleasant.

KB Home responded:
Thanks so much for sharing your pleasant experience with us, Sarabjit! We're glad to know that you enjoyed your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Home Building

  • Cody M.
  • Verified HomeBuyer
  • March 28, 2023
  • San Antonio, TX

The process of construction and purchasing the home all through KB was very easy. They always kept me up to data about the weekly progress on the house and was always there to show me around when I wanted to see the progress. KB did an amazing job on my home, and I would definitely do it again.

KB Home responded:
Congratulations on your new home, Cody! We're so glad to hear that you are so happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5