KB Home Reviews

Every single person that we worked With at KB was fantastic. From the sales office, to the design studio, through the construction phase, and afterwords was absolutely amazing. Any concern I had Was dealt with and resolved immediately. I never had to worry that my family and I wouldn’t be 100% taken care of.

The experience was a good one.

We had a great buying and building experience with KB! We highly recommend them!

Everyone was great to work with

From start to finish the KB team made me feel like part of the family. Buying a home can be stressful enough, but buying a home during a national pandemic is off the charts. The sales (Joe F), construction (Hector R), and the financing (Jose G) leads were on top of their game, helped remove obstacles, allow me a small tweak here and there, and ultimately won me over as compared to other national banks. They were most definitely my dream team and I would buy another KB home because of them.

I enjoy the unique designs that KB has to offer. Our KB Home is very spacious and beautiful inside and out! We’re very happy with our new home and do not regret choosing KB Home as our builder

KB has the finest staff. From sales to loans and studio to the final phases and after closing the staff is there to make the seamless process to your personalized liking. I have to say that I'm completly satisfied.

I bought my house during COVID-19, when things were crazy and uncertain. They did their best to deliver the full customer service experience given the social distancing limitations. My sales consultant was very accommodating and quick to respond to questions/emails. She also sent periodic pictures of the progress. On the financing/paperwork side, I was a little confused and disappointed. Both of my loan experts got changed on me mid-purchase, which led to a lot of re-sending of things already sent, confusion, and frustration. My final down payment amount changed 3 times in one day (after I had already secured the cashier’s check). There was a shortage of appliances during this time and I had ordered a refrigerator for the house from the design studio. The fridge wouldn’t be ready in time for closing so they provided me with a loaner fridge, which I was then able to keep. There was then a lot of confusion and miscommunication about delivery of my other fridge. I was given a delivery date by one construction manager which we had planned for Thanksgiving week when I was off of work. When the day came, it turns out that the fridge had been sent back and the construction manager had left the company without communicating the fridge issue with anyone else. I spoke with the warranty guy who got right onto the problem. He put me in touch with the regional construction manager who then tried to troubleshoot the delivery of the fridge. The problem was that it could only be delivered the following week when I would be back at work. The regional construction manager was very accommodating about that. The fridge was actually delivered at about 9 that morning. Apparently it was guarded all day while it sat in my driveway. When I got home from work at 4, there were about 5 guys here ready to move the other fridge and install the new one! I was very impressed and pleased with willingness of everyone to go above and beyond to right something that was essentially beyond their control! Definitely put a silver lining on a situation that had become quite stressful! ... More

KB Home is definitely a great choice with outstanding quality.

I bought an inventory house so many things I can not say anything even very weird design and people sale people just answer me 《 someone ordered this house that way 》 but very weird issue for example Outlet power did not work any button on the walls when I installed fans I can use only remote control but they told me someone ordered to build this way so why we stupid to pay and build all button off and on the lights and fans on the walls?? Why? Or another sample outside under the roof we got 3 corners got outlet power for camera system and they missed one corner front right side I showed them and asked for help they also defensed people designed this way so we can not do the 4th one for you Cable outlet for TV only master room and living room got outlet. 3 others room did not have outlet! 3 others builders around showed me it was standardized nowadays Well I paid 20 000 usd to get kb house more than other 3 builders around same zone same square feet 1700 but quality was worse and old design more than them if I paid 233000 to buy a house at Ryan builder I got full upgraded back Patio tiles sinks fans wsher dryer all set Well I learned a big lesson to buy first house then Too late to say anywords ... More

Nice and easy home buying experience from start to finish. Highly recommended

Great company with a lot of very knowledgeable and helpful workers that made this home buying very easy and smooth

Easy to work with throughout the build.

Jia and Jason were great assisting in my home

Coming from the construction industry myself it was a absolute pleasure to work with KB Homes. Everyone was so friendly and wonderful to work with from the beginning. I could not have picked a better builder to work with for my new home. The quality of the home is outstanding!

Our agent and lender was excellent and kept us well informed. Overall our home is very nice, and the selections were better than other homes we looked at.

Good for equity building.

Price location value are good

The entire purchase process went well and KB Homes response to inquiries and repairs were excellent. I would definitely recommend KB Homes to family and friends.

I appreciate customer service the most and Bill was amazing throughout the process. He always promptly responded to my questions and was on top of everything. I knew everything that was going on with the house building process. The house itself is also beautiful. The only negative thing I have to say is that there were definitely some things that could have been done better as far as painting and cleaning up better but even with that, they were very good at coming back and fixing those issues which I was very happy about. I can’t speak for all KB homes but I can say that my community and my experience overall was a great one and I’m glad I chose KB to build my first home. ... More

Bought a "model" home. After moving in, I have a huge list of repairs needed and am still unable to use some of the upgrades I paid for. This is my 3rd house purchase, 2nd new construction purchase and the worst home buying experience. I am extremely disappointed with KB Home.

Although I started my home building process at the beginning of Covid, which caused some delays, my experience was great. Everyone was very nice during the process.

Fantastic team of Pros who communicate well and were able to give a homebuyer the attention needed during Covid. Although it took a little longer to get to the build, the home is worth the wait.

Having had experience with both spec homes and custom-built homes, KB did an overall excellent job building this home, given the circumstances of the Covid shutdowns. We would have liked more variety in our optional items; and a little quicker response to our punch list needs.

We like this house very much, it is spacious and comfortable