KB Home Reviews

Great home but the experience was a nightmare.

All the employees are wonderful and helpful

Buying process is quite simple and straight-forward. The build has its highs and lows (document everything anyone says). The after care once you are in the home is the best of any I have ever seen - very quick to resolve.

Very friendly, welcoming, and responsive time to any questions was very quick

I really enjoyed the entire process, from initial purchase of selecting lots to financing the loan and final walk through and to final move-in. Nicole and Chris are very helpful and patience to answer my questions. They even offer to do the touch up after move-in.

Excellent customer care. Competitive builder incentives for the times.

This was an amazingly enjoyable home buying experience. The staff from my salesperson Travis, loan officers Gina and Tracy and the general contractor Jesse kept me informed and I did not have any surprises or disappointments. KB having their design center visit as part of the process was awesome. It was there that I got to personalize and create my beautiful home with the help of Lindsey and Penny. It was there also where I saw the top quality of the materials that would be put into my home. Love my home and.this spacious and mountain view Saddlebrook community.

I told them what I wanted and expected and they met every milestone that they had. We love our new KB home

Jeffrey the Sales person was very friendly, professional and communicative when addressing any questions in regards to the sale. I was not pleased that after I had placed a deposit on the home, I was sent an amendment that the Model Home I was purchasing was being sold AS IS. The AS IS status was not addressed with me by the seller before I put a down payment on the Model Home. At times Fred, the project manager was not communicative and was slow in responding to issues I addressed about the home. In fact the speaker system was removed from the home and the walls patch after I placed a down payment on the home. I felt as if the home was not a priority since I had signed the contract. I feel as though I overpaid for this Model Home and was told due to the AS IS status it will be up to me to have any issues not covered by the warranty repaired. I am disappointed. ... More

I am very satisfied with my new home.

Staff is very kind and knowledgeable.

We’re pretty satisfied with this purchase. The home was built well and the layout was awesome.

Easy and not scary at all

Very great overall great experience

Eddie Liu help me a lot

Loved the house so far. This is our first house and K.B.Homes have made our experience pleasant and smooth. Would definitely recommend for anyone who would want to buy a house with K.B.Homes.

This is the second house we bought with KB. Both times the experience was great!

This is the 2nd time I have used KB Homes to build a home! When the process began, we were living in North Georgia. Everyone was very flexible in being able to schedule appointments. The design center is one of my favorite things because it allows you to make your home exactly what you are looking for. The building process was very easy and the building superintendent, Fidel, is awesome! He was available to answer any questions and since closing, he has handled all issues we have had.

Loved working with Eric and Robert

Great process start to finish, but so glad we're at the finish and living in our home! Great sales, customization, lending, and closing process.

The best customer service once i walked through the door at the model home office with Vanessa. Great experience with the entire staff at the deign studio. And such a smooth and easy process with the loan officer Mike. I couldn’t have asked for a more better experience that what I’ve received with choosing to go with KB Home.

Sarah in the sales office was amazing. Roger superintentent of construction was awesome as well. Lots of flaws in the KB designs ithat they didnt care to fix for me. Received crappy counter top design that they didnt care to make right. Will have to fix myself.

Great starter house for us, can't beat the location.

bought extremly fast......with your help..........

KB were great. Everyone gave great customer service and were a call away.