KB Home Reviews

Marcia was so awesome! Thank You!

Responsive to issues are handled quickly.

Great options and ease to customize.

Ontario is good for stay.

The people are wonderful to work with

Good experience and great service.

Sales, design, closing and construction staff were all great to work with. In a pandemic year prohibiting in person contact, we had to make many design and construction decisions from afar. Not the best way to do things, but we got them done with the support of the KB Home staffers. Most all glitches and construction issues were corrected and solved under the direction of the construction supervisor.

Beth Silver, Lee Magaster and Ben Black were all extremely professional and great to work with. Look forward to working with them again.

Very satisfied and the quality of the house is great.

Junior, Seth, Jane and Carina were the most amazing, caring and best people during my home buying experience

The home is great, the neighborhood is great, and we got everything we asked for. However during and after the closing process it extremely difficult to get anyone to address our concerns (closing documents, needed small repairs/overlooked flaws, etc.).

My main issue was when things went wrong, on more than one occasion, KB failed to escalate and get resolution. Would not recommend.

Jodie at the office was Super friendly and Steve the superintendent was great as well!! Always checking in even a month after move in.

There were some issues with small things when we moved in that we were able to get a quick resolution for. The KB Customer service team, especially Justin in Northpark, has been so responsive and helpful! I'm extremely impressed with the quality of the work, and I look forward to living here for a very long time. The price was a bit high compared to other houses nearby, but already the value has gone up so I can't complain. Thanks KB :)

The builder helped us allot

Thank you all for the great customer service.

Staffs who worked with me are very professional and friendly.

Good location, materials are of good quality. Completed a couple extra items at no charge. The worksite was kept clean I am happy with the home I purchased.

The journey was hard but we all make it through and I love my brand new house very much. Thank you to everyone.

Issue have still yet to be resolved even after did the last survey. You would think they would jump right it after my last survey. There is really no sense of urgency to resolve my concerns.

I like French Cottage. It is so nice !

Affordable homes, nice hill views and prime location

KB Homes's onsite staff in the Circuit community provided outstanding support to me and my family as we moved in to the new home and helped to resolve our concerns/ issues. Prior to the completion of construction, staff kept us informed with photos of the progress in construction on a weekly basis. Once we moved in, staff accomodated our requests for minor repair and installation in the house.

How nice the staff was across the board.

I think with KB Homes having the whole buying experience inclusive within the process was helpful although not letting my Real estate agent communicate with the lenders was kind of frustrating. I had to learn the whole buying process alone through out steps with my agent in the background advising me. So there was a lot of back and forth. But at the end everything turned out great and I am really happy with my new home! Also the design studio with Jennifer and the ladies that helped me was probably the best part! They are very helpful with selecting and putting the designs together. Overall I am impressed with the sales person Lizette, the builder Ricky, and happy we worked out the final interest rate. ... More