KB Home Reviews

KB offers decent value for the money and shines in its pre move in time. Overall workmanship of initial construction was fairly good although home was not throughly inspected to find errors. One week waiting period between walk through and final acceptance is costly for out of state buyers and KB offers no compensation. Overall I would give them a B+.

On time closing

Due to the COIVD-19 pandemic, I've had to wait for contractors to respond to warranty work requested for items that I found wrong. KB Home has been good so far about keeping me up-to-date with my repairs.

Overall I’m really happy with my house. I did notice a week after moving in, the paint on the outside of the French doors was already chipping off. Seems Like they only used one coat. The KB sales rep opened a claim for me when I initially told her, but as of yet, I had not received a call.

It was a great investment

Staff is very friendly. We had a couple of issues with the contract that was not favorable, but other than that, the experience was great. Workers who built the house do leave trash laying around. That is probably the only issue I had throughout this whole process.

Customer services was great, the building process was somewhat frustrating because dates were given of closing and then will be pushed back for months

More front end attention to detail would eliminate the need for so many 'fixes' at close and periodic walkthroughs. Have built 3 homes prior to this one, never had so many 'fixes' at 30 days. Most are just sloppy trades work.

We are very happy with everything about the house. A few things needed to be fixed that are probably part of normally buying a brand new home but they were quick to schedule and come out. The only thing we were unhappy about was the extra carpet padding we bought because the installer cut it too short so you actually feel the wood stair under your feet and they didn’t pound all the nails down so that hurt. Again, In the process of having it fixed though And quick to schedule.

The whole process was very smooth with just the right amount of choices along the way. House was delivered on time (during a pandemic, even) but with a few workmanship issues. Resolving these has been ongoing, not due to delays but apparently from corporate KB interfering with the local office. But so far, we love our new house.

concerned and excellent care

KB completed my house in time

KB home is professional and engaging. Enjoying my brand new home!

Nice and spacious

Paid alot of money and have alot of warranty items that could have and should have been fixed before closing. Closing was a horrible experience. Showed up at 10am for closing only to find out closing was cancelled and it wasn't KB Homes who told me about the cancellation or why. I had to make alot of phone calls that day to get to close. It was something that could have been avoided with a simple phone call on KB Homes part instead I had to make numerous calls to push the process thru. Double check your process the day prior to avoid any surprises. They won't call you!

Hello, Just wanted to say how much we love and appreciate our home. It’s everything we have dreamed of and more. There’s a few call outs that I have. 1st being our plumbing had multiple issues the first month when we moved in. We had a blockage in the pipes which created 2 leaks. Thankfully it was fixed with no charge. 2nd we had issues with our sliding door. Thank fully it was replaced but the fact that we had a new home we figured those issues shouldn’t occur since the home and materials are brand new. 3rd : The wood under our island has come OFF!!! We love to maintain and clean our home Atleast 2-3 times a week and we noticed with sweeping and mopping our kitchen floor the wood underneath our island was poorly installed and yet to be fixed since it has happened before our 30 day mark. Overall I appreciate everything but I believe it’s in my nature to make sure I give an honest review so the next customer doesn’t have any issues. ... More

KB Homes has been very quick to respond and help with any issues.

Very pleased and happy. Even after closing Jeremy still in contact and promptly answer all my questions. Love my home!

we have to check that everything is leveled up on the backyard otherwise you can have a very unsettled grass

Some things you could tell were rushed and I don't think there should of been so many things that didn't work when I moved in but they were fixed quickly and all the staff has been nice.

Nothing to say. Please review the home througly during orientation walk.

Professional. Happy with purchase.

Overall good experience

Im not sure if its paint’s or the wood’s quality. Its really very bad, the paint is coming off the wood even tho they painted it recently. Its hardy been 2 months and the paint plus the little part of wood was coming off

We love our home