KB Home Reviews

Good experience. Excellent salesman & construction supervisor.

KB was great at responding to concerns and inquiries. The work was a bit sloppy. We noticed some minor details that were not painted or done properly.

I signed my paperwork on 7/4/2019. From there on both my sales and construction team were attentive and responsive to all of my voiced concerns and update requests. Throughout the process we hit some bumps in the road, but for the most part they were made up and continued on with no further issues.

the whole team was patient and helped us address all our questions

Overall I am happy with my buying experience.

The most important thing is they were very honest at all time. Everything was ready before they promised me

The house turned out nice a quickly

Overall quality so far is good, love the neighborhood and problems we have experienced have been handled rapidly. Request Fidel for a super he is excellent and ensure you get Robert for your home lending advisor

We are really happy with our house.

THEY ARE KNOWLEDGEABLE, TRUST WORTHLY. WORK WITH YOU TO GET WHAT YOU WANT AND QUICK TO RESPOND.

Great experience.

We love our new home for new beginnings

Need to have better workers. My wzter lines were crossed and had to have a big part of my kitchen wall cut off to fix it

Overall excellent, exceeded expectations, but not a perfect 5 stars.

Any issues that I have had were addressed immediately. The contractors are simply amazing and make sure that you are completely satisfied with the finished product. I love my home!

Overall I’m very happy with the house and it earned a lot of praise but can use a lot of improvements. The building process is very smooth, the studio process is a bit rushed. That’s a good way to sum up the experience as a whole, rushed. I would also really watch them when they lay your grass down, probably the weakest part of the whole experience.

Everything from the sales office with kurt to the house build with chris was smooth and easy.

overall is good, I like the house and value, just small stuff like painting, outside wall could be better.

Some of the construction details are sloppy

My husband and I had a good experience while purchasing the home but it was the experience after that could have been better. There were small things here and there that needed to be fixed after the move in. It felt a little hard to get someone to come and fix those issues at times and that was a little frustrating.

I cannot stress enough that experience with KB homes has been great from the start. The biggest compliment would be that of the customer service. The only negative feedback I would provide is the quality of workmanship. Now that we've been in our house for over a month, we've noticed a decent amount of flaws with paint, caulking, carpet, and others. There are many spots where there is pain "runs" on the doors, even with dents in some of the interior doors. KB has been quick to respond to fix however, it would have been nicer to not have to deal with it at all, especially given the price we paid for the house. ... More

A few minor concerns but overall decent experience.

They are quite good to deal with but would consider the construction to be middle of the road. Not having landscaping included has been beyond frustrating as the side and back of the house are all clay that sticks to your shoes and takes a lot of time to get off of everything.

Okay grading. A little to pricey for a few cheap looking standard fixtures like the flooring.

Bought a newly built home from KB. There are 3 steps involved. First of ,the construction process was great. The superintendent and the construction manager kept us up to date and were receptive to our complaints and concerns. The home was delivered with minor cosmetic flaws which were fixed. So, we are definitely happy with that. However, the sales person who sold us the lot and floorplan was either not knowledgeable or just plain deceptive. We were told things that proved to be false. I requested several times if there were any model homes for our floorplan at other KB locations for us to visit since this particular subdivision at the time has no model homes to show for. We received no help there. Seems like the sale was in the bag and we're left on our own. We had to look for ourselves few presentations were made to us and our realtor proved to be false. Next step, the design studio. The person at the KB design studio who took care of the home upgrades was omitting critical info. For instance, we upgraded our bathroom which included a huge clear window. But this was not relayed to us. Who wants a big clear window in the bathroom??? So, the decisions we made was based on incomplete info. Make sure to ask what other changes come with every upgrade! ... More