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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11282 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11282 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - Nothing to say.

  • Mohanarangan V.
  • Verified HomeBuyer
  • May 20, 2020
  • Sacramento, CA

Nothing to say. Please review the home througly during orientation walk.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Professional.

  • Ryan B.
  • Verified HomeBuyer
  • May 19, 2020
  • AURORA, CO

Professional. Happy with purchase.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Overall good experience

  • Anonymous
  • Verified HomeBuyer
  • May 13, 2020
  • Newark, CA

Overall good experience

KB Home responded:
Hi, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. –Nick

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Backyard stairs

  • Saugat T.
  • Verified HomeBuyer
  • May 12, 2020
  • Round Rock, TX

Im not sure if its paint’s or the wood’s quality. Its really very bad, the paint is coming off the wood even tho they painted it recently. Its hardy been 2 months and the paint plus the little part of wood was coming off

KB Home responded:
Hello, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. Please email CustomerRelations@kbhome.com for assistance. Enjoy your home. -James

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

2 month survey

  • Darryl P.
  • Verified HomeBuyer
  • May 12, 2020
  • Pearland, TX

We love our home

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good experience.

  • David C.
  • Verified HomeBuyer
  • May 08, 2020
  • Surprise, AZ

Good experience. Excellent salesman & construction supervisor.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service

  • Anonymous
  • Verified HomeBuyer
  • May 07, 2020
  • Chino, CA

KB was great at responding to concerns and inquiries. The work was a bit sloppy. We noticed some minor details that were not painted or done properly.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Very pleased overall with no regrets

  • Anonymous
  • Verified HomeBuyer
  • May 05, 2020
  • Buckeye, AZ

I signed my paperwork on 7/4/2019. From there on both my sales and construction team were attentive and responsive to all of my voiced concerns and update requests. Throughout the process we hit some bumps in the road, but for the most part they were made up and continued on with no further issues.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Overall great experience

  • Siva K.
  • Verified HomeBuyer
  • May 05, 2020
  • Milpitas, CA

the whole team was patient and helped us address all our questions

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Overall I am happy with my buying experience.

  • Antonio F.
  • Verified HomeBuyer
  • May 05, 2020
  • Salinas, CA

Overall I am happy with my buying experience.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Great experience

  • Ernie S.
  • Verified HomeBuyer
  • May 05, 2020
  • Katy, TX

The most important thing is they were very honest at all time. Everything was ready before they promised me

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Nice house

  • David L.
  • Verified HomeBuyer
  • May 05, 2020
  • Saint Augustine, FL

The house turned out nice a quickly

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Overall quality so far is good, love the neighborhood and problems

  • Clayton M.
  • Verified HomeBuyer
  • April 28, 2020
  • Saint Augustine, FL

Overall quality so far is good, love the neighborhood and problems we have experienced have been handled rapidly. Request Fidel for a super he is excellent and ensure you get Robert for your home lending advisor

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - We are really happy with our house.

  • Joyce L.
  • Verified HomeBuyer
  • April 28, 2020
  • North Las Vegas, NV

We are really happy with our house.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB HOME STAFF ARE GREAT

  • William S.
  • Verified HomeBuyer
  • April 26, 2020
  • St Augustine, FL

THEY ARE KNOWLEDGEABLE, TRUST WORTHLY. WORK WITH YOU TO GET WHAT YOU WANT AND QUICK TO RESPOND.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great experience.

  • Anonymous
  • Verified HomeBuyer
  • April 24, 2020
  • Magnolia, TX

Great experience.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My new home

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2020
  • Phoenix, AZ

We love our new home for new beginnings

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Better workers

  • Anonymous
  • Verified HomeBuyer
  • April 23, 2020
  • San Antonio, TX

Need to have better workers. My wzter lines were crossed and had to have a big part of my kitchen wall cut off to fix it

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great!

  • Edwin G.
  • Verified HomeBuyer
  • April 21, 2020
  • North Las Vegas, NV

Overall excellent, exceeded expectations, but not a perfect 5 stars.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Opinion

  • Janeele A.
  • Verified HomeBuyer
  • April 15, 2020
  • New Braunfels, TX

Any issues that I have had were addressed immediately. The contractors are simply amazing and make sure that you are completely satisfied with the finished product. I love my home!

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

New KB home experience

  • Luis M.
  • Verified HomeBuyer
  • April 10, 2020
  • SAN ANTONIO, TX

Overall I’m very happy with the house and it earned a lot of praise but can use a lot of improvements. The building process is very smooth, the studio process is a bit rushed. That’s a good way to sum up the experience as a whole, rushed. I would also really watch them when they lay your grass down, probably the weakest part of the whole experience.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Overall a pretty good exoerience.

  • Justin B.
  • Verified HomeBuyer
  • April 07, 2020
  • Maricopa, AZ

Everything from the sales office with kurt to the house build with chris was smooth and easy.

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - overall is good, I like the house and value, just small stuff

  • Xianfeng Z.
  • Verified HomeBuyer
  • April 07, 2020
  • Pflugerville, TX

overall is good, I like the house and value, just small stuff like painting, outside wall could be better.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Some of the construction details are sloppy

  • Leonardo G.
  • Verified HomeBuyer
  • April 03, 2020
  • Winchester, CA

Some of the construction details are sloppy

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good experience but could be better

  • Chelsea E.
  • Verified HomeBuyer
  • April 01, 2020
  • San Antonio, TX

My husband and I had a good experience while purchasing the home but it was the experience after that could have been better. There were small things here and there that needed to be fixed after the move in. It felt a little hard to get someone to come and fix those issues at times and that was a little frustrating.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3