KB Home Reviews

Its Okay

My wife and I are first time homebuyers and we visited communities with almost every single builder in our area when we were home shopping and we strongly believe we got the best possible home that was available in our price range. The whole experience was very professional, from the initial sales team to the lender to the customer care team who helped resolve all of our minor issues after moving in. Would definitely recommend KB Homes to friends and family.

Ask questions as KB Home staff was always there to answer the questions I had. For a new buyer, ask staff or constriction manager, what other/prior buyers wish they had added: 9' ceiling, a light over the cink, an addition plug in the garage, larger patio etc...

KB built us an amazing home with an amazing competitive price. With everything going on right now, they pushed through and helped us out with creating our forever home.

The sales office is very helpful, Debbie sent e-mails to me regularly to update the building process. she replied all my questions very fast.

We got very lucky this home was available when we went to look. We love it here and Jeff is amazing

We couldn't be happier! Especially having a new home built to our budget. Most of the homes in our budget needed several thousands of dollars in improvement to get to what we were able to do with a new build with KB Homes. We loved working with Edgar. He made sure our needs were met and kept us up-to-date even with things that didn't go our way. We appreciate his honesty and being up front with us on changes and expectations during COVID-19.

Excellent quality materials and build. Good options for finishes. Exceptional staff and customer service!

I have been in my house since June and I am still waiting for issues to be fixed. KB is quick to get the closing done but not so quick on getting items identified on the punch out list fixed.

Great builder! I'd recommend for anyone!

We have been in our house for about two moths and so far we've had no issues. We're very satisfied with the support we've received when we had questions. They didn't just sell us the house and left.

The whole experience was great

Freddy the superintendent handle all my questions and concerns. During the final walk he made sure everything was perfect for me.

Jeff was great to work with. He was very thorough throughout the entire process especially on the final walk through. He was responsive and helpful throughout the entire process and we still are able to contact him for issues months after we moved in.

Things had been resolved from the pressure of closing and not having my appliances in my house at the time of closing but there has been so much turnover in superintendents that issues I had just fell through the cracks. There is no follow-up anymore. Once you close - it's like you don't matter anymore.

The whole experience was excellent. You have an outstanding crew working for you from Rod, Ed and everyone else. I would recommend your company to everyone. We really feel like everyone went out of their way to make us feel comfortable. Each and every person we dealt with was professional and an expert at what they're doing. Thanks for the great experience KBi

the experience was great but the only thing I'm not happy with is that I can't fit 2 cars in the garage. I assumed that they were built big enough for 2.

KB homes compared to other homes in the Ontario Ranch area have large lots and spacious interior floor plans. The home has smart features and makes for comfortable living. Karen, the sales consultant, was experienced, informed, and very patient. She responded quickly to all of my concerns and needs. With the help from Karen, my realtor's assistance, my lender, and the title company, I am now a home owner! Thank you for making an affordable and spacious home built to last.

they are ok

Bad response on issues. Very late response even after multiple follow up.

A few too many days we had issues with, the major thing was a hole in the pecs water system .. flooded the master closet in the hallway leading to the master bathroom and throughout the kitchen hallway and washroom area, though it wasn’t KB‘s fault but it should’ve been picked up when the stove top was installed the paint was all pitted and lifted prior to us taking possession of the home, one of the downspouts on the rain gutter system was completely caved in, A lot of overspray throughout the kitchen cabinets and the tile floors.

This is a beautiful community of townhomes and homes. Amber, in sales, and Eric, the super, are both very friendly and knowledgeable. I feel the design of the neighborhood, exterior and especially the interior of the home are well thought out. So many features and energy efficient too. I moved in over a month ago and I'm just as pleased today as I was the day I moved in. Definitely proud to own a KB Home.

I love my new KB Home. The sales process was easy, the Design process was fun and they kept me informed of the build process.

Make sure your house is built the same as the model. When you at the design center don’t aloud them to rush you with your selections.

New construction house still can find several things need to be reworked/ repaired. Ex. ceiling LED lights falling, missing cabinet shelf, drill holes, uneven wall, leaking sprinkler, and crack driveway due to the Community concrete work.