KB Home Reviews

An overall great home buying experience.

Everyone was awesome, very helpful and very trustworthy.

KB homes did an amazing job in ensuring we got everything we wanted and still closed in a timely fashion with COVID-19. My spouse was on leave during the lockdown, and Rich was able to work with us and manage a timely close date. They bent over backwards to provide what we needed and overcome the many obstacles during the lockdown.

Love it. Good response to the issue.

Totally un responsive. inept, csr has no clue what he is doing. Doesn't listen. makes excuses for everything.

I appreciate the attentiveness of my loan officer

Excelente

Second time going through this builder. Very pleased!

Fast and available! Great and I would like to buy one more!

I bought a house with KB Home in Willow Trace and I cannot be any more happier than my purchase. Right from the beginning, they have been nothing but wonderful in addressing all the issues and taking time in explaining every single detail to us. The house has come out wonderful and there has not been a single issue I am not happy about or hasnt been addressed. A very good community for money and locality

Thank you for working diligently and making sure the house is ready on time.

Working to improve your credit score from the start of the process does really pay off in the end.

I love my new house... it’s absolutely beautiful... inside and out!!!

The sales office is very helpful, Michael sent house video & photos to me regularly to update the building process. He replied all my questions very fast.

I still have issues in my home that have gone unresolved. Warranty refuses to answer my calls after complaining about a shower that continues to spew water out of my walk in shower because of poor quality craftsmanship. They said they fixed it but only said that just so they can buy more time and let the Warranty run out so they don't have to deal with my home. Beware when buying from this builder you might also find unwanted things in your basement bedroom should you decide to finish you basement with KB homes.

Thanks to the staff at Bear Peak (Angelina, Rory, and Shawn), our buying experience was seemless. KB is fortuitous (that means lucky), to have them on their staff.

5 star rating

Overall, I have had a good experience. Everyone has been/still is very helpful and accommodating. I like that KB provides so many options for your home. Garret is great to work with and Troy has been very helpful in helping get issues addressed, If anything, I think a "new home buyer" experience of some type at the Design Center would be helpful. As a new home buyer, I was a bit overwhelmed with the process. Having said that, everyone was very helpful!

Our experience w/ KB has been exceptional from the standpoint of sale office presentation and customer appreciation. Our observation and recommendations during the loan process would be to incorporate a client checklist, w/ quality assurance check-points to evaluate how the customers needs are being met from loan documentation request, to escrow signing. Please build in more lead time into the collection of documents for closing, and continuous feedback from loan processors.

The KB team and builder have been pleasant to work with. Karen & Ray have been very attentive and helpful, which we have appreciated. Only somewhat difficult part was the home loan side/department.

Great experience with the buying process as well as great home.

Our Salesman, Scott and our Contractor, Steve, were/are perfect examples of what it takes to walk you through your project and do what it takes to do it right...give the best customer service possible. There were a couple others that did or said things that almost made us walk away. But, because of these two men, we are in our KB Home and we are enjoying our Home. Even now, after 1 1/2 months, our contractor, Steve, is following up on issues to make sure everything the way things are supposed to be.

The entire process was really easy and people were there the answer questions the whole way through. We love our house and it was even finished a little early. There are a lot of things that need to be decided on early on, but there were people there to walk you through the process. I would have liked a few more customizations, but otherwise, near perfect experience.

Finding a new, quality built ranch style paired home in today’s housing market is rare and needed. My new home in Castle Rock Colorado is perfect in size, energy efficient, and good for both seniors and younger people, with and without families. A great mix for all .

K.B HOMES HIGHLY RECOMMENDED