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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11747 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11747 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

First Time Home Buyer Dream Come True!

  • Joshua G.
  • Verified HomeBuyer
  • September 22, 2020
  • Converse, TX

As a first time home buyer, my wife and I was very nervous, apprehensive about buying our first home. KB made our dream come true. KB loans dept, studio, construction personal, made our biggest purchase of our lifetime easy and understandable. I'm now a proud KB home owner!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home Buying Experience

  • Mitzie G.
  • Verified HomeBuyer
  • September 22, 2020
  • Clermont, FL

Everyone from sales team, design center team, to builder provided us with great service. Friendly, helpful, and very accommodating. Would highly recommend KB to friends & family.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Check everything from top to bottom , this way you won't be

  • Jennifer M.
  • Verified HomeBuyer
  • September 22, 2020
  • Tucson, AZ

Check everything from top to bottom , this way you won't be surprised. Go see your home , ask questions.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great

  • Jeffrey W.
  • Verified HomeBuyer
  • September 22, 2020
  • Valley Center, CA

The process was pretty good, fairly streamlined.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Great home and experience

  • Jason L.
  • Verified HomeBuyer
  • September 22, 2020
  • Maricopa, AZ

Great home and experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Ralph T.
  • Verified HomeBuyer
  • September 22, 2020
  • Palm Coast, FL

Fantastic experience all around

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Issues with work quality

  • Andrea S.
  • Verified HomeBuyer
  • September 22, 2020
  • Goodyear, AZ

While some items weren't immediately noticeable, we have quite a few issues with floor levels, improper installation of fixtures, chunks missing from door frames, loud air conditioner that vibrates bedroom wall despite adding additional insulation, landscape died before move-in, etc. We were supposed to be contacted for a 10 day and 30 day after inspection and never were. We had issues that were basically going to be ignored if we didn't push and are still awaiting fixes.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Our KB Home opinion

  • David G.
  • Verified HomeBuyer
  • September 22, 2020
  • Las Vegas, NV

Tyler and Alan were extremely helpful on helping us with decisions and addressing any of our concerns or issues. Due to the COVID-19 restrictions some Correspondence took longer in part as some employees were working from home and some delays with construction. We are happy with our decision to purchase a KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

We love our house

  • Steven M.
  • Verified HomeBuyer
  • September 22, 2020
  • Katy, TX

Great experience seeing our home being built. Everyone took care off, no complaints just gratitude .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Staff was very helpful and on point

  • Genaro G.
  • Verified HomeBuyer
  • September 22, 2020
  • Salinas, CA

Staff was very helpful and on point

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So far so good

  • Sergio A.
  • Verified HomeBuyer
  • September 22, 2020
  • Round Rock, TX

KB has been so easy to work with. Any issues are resolved quickly and with compassion. We did several upgrades and it was def worth it! It saved time and money in the long run. I would recommend them to any future buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Buy Buy Buy , it’s a great community.

  • John H.
  • Verified HomeBuyer
  • September 22, 2020
  • Davenport, FL

Buy Buy Buy , it’s a great community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New homeowner

  • Sonia D.
  • Verified HomeBuyer
  • September 22, 2020
  • Davenport, FL

Very happy with my overall experience with KB home. Definitely would recommend KB homes to new potential homebuyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb Home Team

  • Ana J.
  • Verified HomeBuyer
  • September 22, 2020
  • Hutto, TX

Gilbert , Dusty and Phillip were absolutely fantastic ! Went above and beyond for us would gladly work with them again !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

my experience with kb Home was very satisfactory not only in the construction but also in the excellent attention to the consumer

  • Bernardo L.
  • Verified HomeBuyer
  • September 22, 2020
  • Manor, TX

I recommend new buyers to maintain an active communication with the kbhome staff, so they can keep you informed about the construction and financing process,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything good

  • Santiago F.
  • Verified HomeBuyer
  • September 22, 2020
  • Richmond, TX

It was everything good for now, the house design are really nice

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Warranty department unresponsive

  • Travis C.
  • Verified HomeBuyer
  • September 22, 2020
  • Fuquay Varina, NC

Not getting initial issues and workmanship defects addressed. Terrible communication. Unresponsive representatives.

KB Home responded:
Hi, Travis, we're very sorry for any frustration with your home and communication. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. -Brian

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

KB Home - House is beautiful.

  • Eliza W.
  • Verified HomeBuyer
  • September 22, 2020
  • Las Vegas, NV

House is beautiful. Response to fixing a few small issues has been very fast.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceeded Expectations!

  • Tracy T.
  • Verified HomeBuyer
  • September 22, 2020
  • Katy, TX

My KB home was exactly what I wanted and exceeded my expectations from the sales staff down to the construction quality of the home. I would recommend KB homes to anyone who wants to strike a balance between quity and cost. I don't think you'll be disappointed!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stressful experience

  • Debbie M.
  • Verified HomeBuyer
  • September 22, 2020
  • Fuquay Varina, NC

We’ve had several concerns and building issues. Overall, most have been corrected or at least addressed.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 1

KB Home - Nice House and Community.

  • Bharat P.
  • Verified HomeBuyer
  • September 22, 2020
  • Universal City, TX

Nice House and Community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great homes

  • David N.
  • Verified HomeBuyer
  • September 22, 2020
  • San Antonio, TX

Great home builder's. Easy communication and contact. Very efficient and trustworthy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Juan A.
  • Verified HomeBuyer
  • September 22, 2020
  • San Antonio, TX

Issues get handled in a timely manner and everyone is helpful and professional

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience overall

  • Hassan M.
  • Verified HomeBuyer
  • September 21, 2020
  • Richmond, TX

Home buying process with KB Homes from start till the possession of the house was pretty smooth.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s been a great experience

  • Anabel G.
  • Verified HomeBuyer
  • September 19, 2020
  • Kyle, TX

It’s been a great experience from the beginning to the end. The details on the finish on my new home are excellent. All the team who I was be talking during the process was all the time giving me updates. Friends are coming visit me, they love how looks the house. I am really happy. And I am been enjoying my house every day since I move in that it is basically a month. Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5