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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11804 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11804 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

My home buying experience with KB Homes

  • Andrew M.
  • Verified HomeBuyer
  • November 11, 2025
  • Buckeye, AZ

My experience was awesome through the entire process from beginning to end from choosing my home the lot the interior designs to the loan and mortgage and escrow closing awesome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lb home experience new home purchase

  • Dave P.
  • Verified HomeBuyer
  • November 11, 2025
  • Brighton, CO

I had an amazing experience w KB Farmlore From the sales dept, to construction to finance. To the showroom experience of picking out all my upgrades, everyone was amazing, friendly and very communicative during my purchasing experience. We love it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • November 11, 2025
  • Covington, WA

I have had a great experience with overall home buying experience. Staff was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great support

  • Dominique E.
  • Verified HomeBuyer
  • November 11, 2025
  • Henderson, NV

From the beginning to end we had a great experience. Lots to learn when you are a first time home buyer and KB really walks you through each step of the building process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Overall a Good Experience

  • Nicholson C.
  • Verified HomeBuyer
  • November 11, 2025
  • Haines City, FL

Well, overall this was a good buying experience for me. I should mention that this was not my first home buying experience but it was a first new build purchase & first in the state of Florida; I am from the Northeast. Doing things from that far away was a challenge. I was glad that I was well versed! My star rating would have been a 4 & 1/2 but there is no half-star so I keep it at 4*

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Excellent!

  • Jill M.
  • Verified HomeBuyer
  • November 07, 2025
  • Maricopa, AZ

Everyone was amazing, especially Sales and the KBHS group. Construction was good, really liked the Superintendent. His workers are not the best when it comes to straight walls and installing showers properly. Also whoever did the landscaping did not properly grade it in the front yard but Warranry is incredible and they are coming out to take care of it! Overalll an excellent experience!

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Love our new home.

  • Marcus N.
  • Verified HomeBuyer
  • November 07, 2025
  • Round Rock, TX

Great home buying experience. Thank you KB Team!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome

  • Joel H.
  • Verified HomeBuyer
  • November 07, 2025
  • Goodyear, AZ

Kb was great to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

☆☆☆☆☆ Five Stars

  • Hussam A.
  • Verified HomeBuyer
  • November 06, 2025
  • Palmetto, FL

We had a great experience with KB Homes! Bryan and Eric from KB Homes, along with Megan from KBHS, did a fantastic job throughout the process. While we had a few concerns along the way, the team worked together seamlessly to address everything quickly and professionally. Their commitment to resolution and customer satisfaction really stood out. We’re very pleased overall and would highly recommend KB Homes, KBHS, and First American Title!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth and Enjoyable Homebuying Experience

  • Carla H.
  • Verified HomeBuyer
  • November 06, 2025
  • Fresno, TX

My experience with KB Home has been nothing short of amazing. From start to finish, every step of the process was handled with care, professionalism, and clear communication. The sales staff took the time to answer all of my questions and made sure I understood every detail. The construction team was thorough and took pride in their work — the quality and craftsmanship truly show. I also appreciated how responsive the team was anytime I reached out with a question or concern. The final product exceeded my expectations, and I couldn’t be happier with my new home. I would definitely ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic quality!

  • Caroline G.
  • Verified HomeBuyer
  • November 05, 2025
  • Midland, NC

Fantastic quality! Easy to work with builders. 10/10

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

General process

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2025
  • Palmetto, FL

From the moment I visited the KB Home site to view the models I felt welcomed and well taken care of. My Agent Michael made the process so easy. He was informative from the beginning to closing. I would highly recommend KB Homes. The price and quality are unmatched!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall home buying experience

  • Marissa Z.
  • Verified HomeBuyer
  • November 05, 2025
  • San Antonio, TX

Overall great experience worked day in and day out to help us get us in our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My Furnace is not working

  • Danita S.
  • Verified HomeBuyer
  • November 05, 2025
  • Brighton, CO

My home is great, but I have been having issues getting my furnace working properly. Hopefully this gets fixed soon before it starts snowing. Beautiful home, but it would be better with working heat.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

Great Experience

  • Jonathan J.
  • Verified HomeBuyer
  • November 05, 2025
  • Spring, TX

Process went very smooth from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience after move in.

  • Nazar B.
  • Verified HomeBuyer
  • November 05, 2025
  • Antelope, CA

Chad and his team have been especially great and responsive to any issues we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Craftmanship

  • Angel D.
  • Verified HomeBuyer
  • November 04, 2025
  • Palmetto, FL

I want to take a moment to recognize Bryant for his exceptional timeliness and dedication in resolving issues even to the smalles, quickly and efficiently. He consistently goes above and beyond to ensure that any identified problems are addressed without delay, often taking proactive measures to prevent future complications. Bryant’s communication is outstanding, he keeps me fully informed every step of the way, providing updates and ensuring I understand the status of each item. His professionalism, attention to detail, and commitment to excellence make him a valuable asset to the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service and staff

  • Kim J.
  • Verified HomeBuyer
  • November 04, 2025
  • Texas City, TX

Excellent in ever service and staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Workmanship

  • Marchelle M.
  • Verified HomeBuyer
  • November 04, 2025
  • New Braunfels, TX

Contractor was good and made closing easier

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

KB team 's patience, support, and professionalism made everything so much easier for us.

  • Anonymous
  • Verified HomeBuyer
  • October 31, 2025
  • South El Monte, CA

Thank you, KB team, from the bottom of our hearts. Your patience, support, and professionalism made everything so much easier for us. We truly felt cared for throughout the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bill

  • Bill S.
  • Verified HomeBuyer
  • October 30, 2025
  • Henderson, NV

I would highly recommend buying a home with KB.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Muturi

  • Esther M.
  • Verified HomeBuyer
  • October 29, 2025
  • San Jacinto, CA

I love how attentive they’ve been, even after two months. They’ve continued to check in and make sure everything is going well. Whenever I have any issues with the house, they’re always ready to help and quick to send someone out. It really touched me, and I would highly recommend anyone to buy a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

After sales, you are on your own.

  • Arnold A.
  • Verified HomeBuyer
  • October 29, 2025
  • Vacaville, CA

Sales person was very helpful and seemed very honest. When calling customer service of issues noted, we were told they would relay the information and have items corrected. No call back for a couple of months. I was told there would be a final walk through to review all systems of the house. This never happened. Post sales customer service is poor.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Easy homebuying experience

  • Daniel B.
  • Verified HomeBuyer
  • October 29, 2025
  • El Cajon, CA

Mortgage team is great and great incentives for veterans. We got everything we requested. Great and easy process.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Positive Experience

  • Gaileen T.
  • Verified HomeBuyer
  • October 29, 2025
  • Lakeland, FL

Overall, the home buying process was seamless. The KB home team was very professional and communicated with me throughout the entire process. I have encountered some minor issues where some has been addressed due to contractor errors. There are some that I have encountered and are awaiting resolution. In comparison to some of the horror stories that I have heard I am thankful for only minor problems. I do get a third party inspection and will get another closer to my one year mark.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4