KB Home Reviews

We have been in our new home a couple months are enjoying it. This is my 3rd new build so I don’t know if I’m just picky but lots of paint overspray on the tile floors I’m finding throughout the home and messiness in lines of grout and paint on doors, I’ve asked for extra paint stock at least half dozen times and still have yet to get it. I went in with a huge amount of upgrades on cabinets, Quartz countertops and other major items but just went with the standard plumbing in kitchen and bathrooms and installed them ourselves due to the overpricing by the design center. Structurally I am happy with the home, but the cleaning and some labor functions I would say need to be perfected since we spend a lot of money on these homes and I expect precision in the completion of the home . All in all, I would recommend KB Homes but would be very observant when doing your final walk through. ... More

I like my single story home very much. I bought the 1849 model. One issue I have is that I wish the company would build single story homes near each other instead of being sandwiched in between gigantic two story homes. Also the basic home too expensive to start out with since the buyer is absolutely compelled and finds it necessary to upgrade.

Service is very good, fast and of good quality. There were several minor issues when we just moved in, such as heating and the master bedroom door. They could have been prevented.

Beautiful house and nice people to work with.

Numerous drainage issues in front and side yards and am tired of the same old answer of this is Florida and if water standing more than 48 hours it is ok. Part of front yard and sides are a constant mud pit.

Staff is helpful and friendly

The services is getting better.

Home is great still waiting for reply back from Customer Service.

did a good job

Our Super has been really good. Any concerns that I have had he has taken care of them. I lived only a mile away from our new KB home so we were there almost every night after work. I always had questions and he explained everything well. I did not like the financing experience, that was a PAIN! But, again, overall we are enjoying our home and looking forward to spending these first Holidays in it!

Helpful and Responsive!

You can trust KB homes.

We are new to AZ and kbhome, we love our new home and town.

Great team to work with would have liked more finish options.

Stay on top of the constitution as not all workmen are as skilled

Too pricey for Compton area. Contract with other alarm systems. KPS alarms alarm quality is not the best and other alarm system have more quality in re: customer services and products available. Also it’s ridiculous that KPS even has a 5 year contract. You’re pretty much stuck with them unless you pay out the contract. Pretty much Nicole and dining the consumer before they can even try the alarm system. Completely unsatisfied with the alarm system kB decided to partner with.

Mostly basic and functional.

When calling the customer service line no one answers or if they do they are not much help. If they didn't have a great superintendent that helps out so much i would have a problem with them not answering. Other then that its a great home.

I don’t like the home owners association. I been trying to paint my fence and there’s too many restrictions and rules

Over all, the customer service of Kb has been great. We have had a few issues moving in, but KB has been extremely responsive and has resolved everything in a timely matter.

There was some last minute mess ups or things that were done at the last minute. Some stuff that was rushed that I didn't bother them to fix. Figured it was being "picky". I wish on some things I would have asked or spoken up about. Examples: My grass is really spotty and I have to pay to water extra because it was neglected when put it. 2: They messed up on my front porch and had to repaint it and paint is all over my mulch. 3: The different colors on the house is uneven and not straight( sloppy). 4: Some door a slightly crooked and need to be fixed still.

Helpful sales staffs.

Love the home.

Not the best quality materials overall. A few dings and marks already after only 1 month.

Good overall experience