KB Home Reviews

Moved to new home a month back, no issues with any plumbing, electricity points. Construction quality seems good. Lot of units are still under construction and that causes some disturbance . HOA is very high for the facilities provided. Play area for children can be made better. Few outdoor exercise equipment provided are of no real use, they could have instead provided a gym or second play area for kids. Or rather reduce HOA.

Process started off positive. This was our second KB home so had some knowledge of the process and what to expect. As time progressed we were offered design credits and improvements that were told could not be accommodated at the 11th hour due to materials being ordered for the house construction placed by the previous buyer that fell out of the deal. Sales staff was prompt at replies prior to construction, but questions to answers toward completion of the house began to take a few days for a reply. My suggestion would be for sales to be transparent and design and construction to tighten communication so buyers are not promised upgrades that can’t be accommodated. Overall the the experience was positive. ... More

The entire process building with KB was extremely smooth. We love the flexibility of choosing different options, changing floor plans, and adding different features to make our home unique. The only wish we had was better quality flooring/non-carpet options for the base options (carpet is pulling up and going flat after 1 month).

Finding my first house with KB Homes was a thrilling process. They were very responsive, they told me exactly what was required, and they provided me with steps to closing my deal.

If your picky about a few things let it be known before the construction begins. That way it’s done to your standards.

Quality of home is very good. Customer service since closing has been outstanding. Cleanliness of work site and new home at closing was an issue.

Could have used better quality fixtures. Also there is lots of overspray on the flooring. It very good at details.

The house is up to our standards. It's perfect for our family. We love it. However, sales person who was "helping" us was deceiving in what she said we would get in incentives. Read the fine print...Don't take any employees word as truth unless it's in writing. Made our first time home buying experience bitter sweet. We went through a lot to get our house, but since we moved in, It has been good. It helped that our lender was outside of KB or we would have not bough our house. Hope others experience is much better than ours was. The house is absolutely great thought!

Be patient!!

KB homes have always been a great builder and quality craftsmanship.

Respect

So far we have no issues with the our new home the employees from the sale team and contractors were very professional

Good value for the price.

I got my Dream House with the help of KB homes and I like kb homes everything is good. I recommend KB homes to my sister she got approved and she has new home too.

Check home for any things that need attention from seller. Make sure you let them know when you haven't received any call backs to fix the problem. This helps the builder in who they use for their construction and appliances.

Better quality work in some areas

The folks at KB are great to work with. There are a couple corners that they cut to save $$$, but overall good value.

Nice homes, limited parking

Overall I'm happy with the home and floor plans..If I had to gripe about anything I would say I'm a little disappointed with the small backyard and a small issues with the wiring of the house. (Cable and the internet) not really sure who the responsibility really falls on weather it's Cox or the home builder, because both are saying it's the other party and unfortunately I'm caught in the middle. Other than that I would still give the home builder a very high 8 for a respectable rate of 10.

Had a very good home buying experience with KB. So far enjoying the new home without any problems and staff is very responsive too.

Very satisfied with the customer service. Excellent price of the home.

Very nice community and great location. We have a nice floor plan and very happy with our new house.

From start to finish, and even after the purchase, KB Home will be there to assist in any way. I have had great experience with them. They will do everything they can do exceed customer satisfaction.

As a first time home buyer, it was a great experience all around.

Great use of technology to share with you pics of the progress of your home ! Did complete the home build up on time as per the deadline. I also recommend the quality of energy efficient home feature. Post follow ups after you move in to address any concerns. Home Orientation educates first time home buyers about the home.