KB Home Reviews

I chose KB Home because they had a floor plan that met my needs at a good price. But when looking at that good price, I found I also got an Energy Star rated home, which clinched the deal. I'm already enjoying the benefits of a well built, Energy Star home - my electric bill this month was phenomenally low!!

Overall my home is nice but I wish the quality of work would have been better. Some of the work was done subpar and I have some items that need to be addressed because they were not done correctly at all. For the price I paid for the home I would have expected the workmanship to have been better.

We are very happy with everything about the house. A few things needed to be fixed that are probably part of normally buying a brand new home but they were quick to schedule and come out. The only thing we were unhappy about was the extra carpet padding we bought because the installer cut it too short so you actually feel the wood stair under your feet and they didn’t pound all the nails down so that hurt. Again, In the process of having it fixed though And quick to schedule.

Within three months of move-in, multiple observations have been made of poor quality of workmanship

Sales representative was very helpful.

Excellent

We moved into our new home quickly.We were on a time crunch and KB got our closing done very quickly. The few minor issues we have had have been taken care of quickly and correctly.

KB Homes is the best in San Diego CA

Loved the timeliness of the work done by KB homes even in this COVID time. Appreciate the workmanship of people who worked on in the house. The supervisor and the sales consultant was very responsive. The minor issues that was there after we moved in, was fixed as soon as a request was raised. Overall, we are happy home owners. Thanks KB home.

The salespersons and the superintendent at Terra De Oro were attentive to all of my questions and needs.

Whole process from start to finish was way easier then we had ever thought

The whole process was very smooth with just the right amount of choices along the way. House was delivered on time (during a pandemic, even) but with a few workmanship issues. Resolving these has been ongoing, not due to delays but apparently from corporate KB interfering with the local office. But so far, we love our new house.

We really liked everyone that we worked with in person. There was some issues with people who worked in corporate.

Great service

Great experience! Good quality home at a reasonable price. All staff have been extremely helpful

Make sure everything is how you want it , they are awesome in assuring your home to be up to pare

Getting to build our first home from scratch and customize it the way we wanted to really was a dream come true. All for a great price and value. You really can't go wrong with KB!

Would recommend Kbhome to friends and family

The process of purchasing a home started out great, but turned out to be one of the most stressful experiences ever. Midway through, there were changes in loan officer, with no communication, and no timely updates. Appraisals took extremely long, way longer than usual. The entire process took nearly 3 months. There were many mix ups and lack of communications that caused the deal to nearly fall apart, but in the end it all worked out. There are some opportunities for improvement for sure. The KB staff was helpful and kind, it was just a tough time and third party challenges, but definitely a frustrating experience. Understandable that some of the delays in the process were due to COVID, so some of it was unavoidable. Appreciate the KB staff that i worked with, but next time, hope the process can be smoother. ... More

concerned and excellent care

Had a great experience, would recommend!

I understand our initial consultation guy got laid off, so none of our initial issues are fixed. We are now in warranty and have had a major plumbing leak that we've already cut thru walls and have fans in our house for a week, not happy. I still have paint touch ups (inside&outside) nails sticking out, repaint in certain areas, recaulking around windows (sloppy job). Everyone at KB is nice, but getting no immediate help on getting my house 100% after sale.

Our experience from start to finish was great with KB. Even during these trying times of Covid 19, they were flexible and punctual. Great job!

Good help and they worked fast

Great company.