KB Home Reviews

Make sure you check every little detail. Homes are built with quality but installers cut corners like it’s the thing too do.

We are mostly happy with the home Thr only issue takes time to get things repairs When requested

100% recommended, very attentive and willing to help and advise, the seller behaved excellent at all times and the detakkes of the house are perfect

I can’t complain

They did everything I asked and more, my family and I are truly satisfied with our new home, they kept us update each step of the way. Thanks to the KBHOME team ...

Satisfied with the new home.

The studio selection was all a money grab. I kept being told how I wasn't spending enough money, and I should spend more. We chose to add a gas line to our home. When we started looking at gas stoves for possible upgrades in studio, we were taken to the Lowes website. KB was trying to charge us roughly $200 more for the same stove that large hardware stores sale. Not only would I have to pay more than if I purchased directly from that store but KB would keep the electric stove that was built into the home price and not give me credits for it. We opted for the gas line only, and chose to keep our electric stove. The appliances KB provided were comical! We bought a home that cost well over $300,000 and received apartment grade appliances? Rather than let KB keep the stove, we donated it and purchased a new gas stove from the same hardware store that was shown to us in studio after move in. We were not told what the foundation height, of our home would be built at until construction was about to begin; had we been informed at the time we chose our lot we would have chosen a different lot to build on. We have six stairs and two landings in the garage going into the house. While our neighbors who have a similar height home have concrete stairs in their garage, we were first told building code did not allow them to build concrete stairs in our home. After consulting with an engineer as well as the code compliance department, my research showed that this was not the case. Concrete stairs could in fact have been built. When I came back with my findings, I was then told KB no longer used concrete when building stairs in garages. We almost did not close because of this. I find this to be a safety issue, especially for my daughter. We have not lived here two months and already my daughter has had several splinters and I am constantly having to remind her not to walk into the garage without shoes on. I do not feel like we should have wooden stairs in our garage for the price we paid for our home. Our driveway, sidewalk, and garage floor have also started to have cracks and chips. Our attic door does not sit flush. I find it hard to believe that this cannot be fixed when the attic door in the 19-year old home we sold had a flush door. Beside the fact that this is not ascetically pleasing, we are concerned about heat loss from the attic. We have reported this, and it has been looked at but the end result is the same. The AC that was original to the home we sold also cooled more effectively than the one in our new home. The only positive thing I can say is that the building superintendent has been fairly quick at responding to our issues up to this point, and tries to his best to address our issues and concerns. ... More

Everyone was very helpful through every step of the process.

The process from start to finish was very smooth. At every stage, we were supported and all our question and concerns were addressed in a timely manner.

Paul and Ivan are awesome people that helped us out a lot with our home.

Okay for low budget

Great experience

As we have lived in our home going on the second month we have found a few things that where not done correctly. Walk through doesn’t allow a through inspection because of course everything can’t be looked over in just a few hours. We love our home just wish something’s weren’t done so poorly.

Overall my home buying experience was great. The initial steps involved were super easy. Everyone involved made it as easy as they could in order to accommodate my busy schedule. Whenever I needed something they were there to help answer my questions. When I had concerns they were there to help fix anything I was not happy with. They continue even after my home has been built to address any problems that may arise. I am very happy with my home buying experience with KB Homes.

Response was quick and repairs down in timely manner.

Great

Very satisfied

As a third time buyer of KB homes, me and my wife would like to thank Kurt from Maricopa who made us feel comfortable and confident, ultimately being the reason for our decision to repurchase with KB. We love our new home and all it’s unique features. P.S. customers satisfied!!!

We have been in this area 15 years, and when we are looking to move we looked at several builders in the area. None of them offered as many options to customize your home as much as KB Homes. During the process we got to know all of the employees at KB Homes and they were all extremely dedicated, motivated and made sure we were always taken care of. The quality of the home is outstanding, and if there are any little issues that cropped up they take care of them right away. Most importantly they are trustworthy company,We have been in this area 15 years, and when we are looking to move we looked at several builders in the area. None of them offered as many options to customize your home as much as KB Homes. During the buying-designing-buliding process we got to know many of the employees at KB Homes and they were all extremely dedicated, motivated and made sure we were always taken care of. The quality of the home is outstanding, and if there are any little issues that cropped up they take care of them right away. Most importantly they are trustworthy company; And the CEO oh and vice president of the company are awesome people that Truly CARE about their clients! We are very happy ... More

Even through this pandemic, my experience with kb homes went very smoothly.

There is lack of communication among employees. Very poor response when it comes to fixing issues.

Overall value is good, but minor issues are being found the longer we live in the home.

Disappointed to have a brand new house that has such poor workmanship. Seems there is no oversight of contractors and customer service team has to play clean up. Door casings are not straight, walls are not flat, corners not square. I can go on and on. Disappointed would sum it up.

I am happy so far with KB the way how they are handling issues.

You will receive excellent customer service from both the on-site builder; and the sales team.