KB Home Reviews
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What Homeowners Have to Say About KB Home.
KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Even with the supply chain issues, Ken did a great job getting us in the house as soon as possible. Without his expediting things, we may have had to cancel everything. Greg and everyone else since has been good as well.
- Kevin P.
- Verified HomeBuyer
- March 03, 2023
- Fresno, TX
Be patient when a lousy presidential administration has been elected as the interest rates and inflation will go up due to stupid policies, supplies will be limited, good people will be laid off, people will cancel contracts, and everything will take longer than it should. We love our new home as it feels well built, quiet and comfortable., I love the filtration system included with the a/c, lots of electrical outlets so very few extension cords are needed.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Sana K.
- Verified HomeBuyer
- March 02, 2023
- Richmond, TX
Everyone was really helpful. Had a great experience. Nikki, Chad, Sapna everyone was superb.
KB Home responded:
We're thrilled to hear that you had a great experience, Sana! Thank you so much for sharing these kind words with our entire team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- David Alexander D.
- Verified HomeBuyer
- March 02, 2023
- Lakeland, FL
Everything great had a great expiwrence
KB Home responded:
We're so excited to hear that you had a great experience working with the team here at KB Home, David! Thank you for sharing your kind words with the team here at KB Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The best customer service staff and construction team!
- Cathy K.
- Verified HomeBuyer
- February 28, 2023
- Turlock, CA
I'm extremely happy with my new home! The customer service follow-up is amazing. The construction crew is always knowledgeable, professional, and quick to respond. Would definitely recommend KB Home to any of my friends or family.
KB Home responded:
Congratulations on your new home, Cathy! We're so glad to hear that you're happy with your experience working with the KB Home team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Travisso purchase was a pleasure
- Lewis M.
- Verified HomeBuyer
- February 28, 2023
- Elk Grove, CA
Samer worked with us at our pace, stayed in contact, and was professional and friendly. Marcus was professional, helpful, and clearly explained our financing options. Thanks to all involved for getting us into our new home!
KB Home responded:
We're glad to hear that you're happy with your new home, Lewis! Samer, Marcus, and the rest of our team appreciate you sharing your kind words with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Build with Nice Locations
- Syed B.
- Verified HomeBuyer
- February 28, 2023
- Bonney Lake, WA
Overall I am satisfied with all the experience with KB Homes. Nice people to work along.
KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Syed! Thanks so much for sharing your positive experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great, took a little bit longer than expected
- Khoi P.
- Verified HomeBuyer
- February 28, 2023
- Fresno, TX
My experience with buying a home at KB Home was great.
KB Home responded:
We're glad to hear that you had a great experience working with the KB Home team, Khoi. Thanks so much for sharing your kind words with us!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Extremely happy!
- Mohsin K.
- Verified HomeBuyer
- February 28, 2023
- Chino, CA
The entire experience from visiting the sales office of KB, to purchasing and moving in was awesome! Thanks KB Team for making it all happen for us to become new home owners!
KB Home responded:
We're thrilled to hear that you're so happy with your KB Home experience, Mohsin! Congratulations on your new home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
My rating
- Paloma Griselda P.
- Verified HomeBuyer
- February 24, 2023
- Austin, TX
Hello! Everything has been great so far.
KB Home responded:
Thanks so much for taking the time to share your positive KB Home review with us, Paloma!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
dedicated, hard working, knowledgeable, trustworthy, customer oriented
- Sarah S.
- Verified HomeBuyer
- February 23, 2023
- Katy, TX
The most dedicated and hardworking team built my home and I am very thankful for them
KB Home responded:
We're thankful for you, Sarah! Thank you so much for taking the time to share your kind words with our team here at KB Home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Luis
- Eric P.
- Verified HomeBuyer
- February 23, 2023
- Chino, CA
Luis really went above and beyond for my family and I during our whole process. Thank you so much for giving us such a great experience.
KB Home responded:
We appreciate you taking the time to share these kind words with Luis and the rest of the team here at KB Home, Eric!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Marybel L.
- Verified HomeBuyer
- February 22, 2023
- Spring Valley, CA
Excellent work and service. They helped me achieve my dream home. Thank you.
KB Home responded:
Welcome to your dream home, Marybel! We're so excited to hear that you're happy with your time working with our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
the builder, excellent.
- Orfa Isabel Lea N.
- Verified HomeBuyer
- February 22, 2023
- Katy, TX
yes, i would buy another house in the future from KB HOME. And i would recommend my friends to buy houses with this Company.
KB Home responded:
We're glad to hear that you're so happy with your KB Home experience, Orfa! Thanks so much for sharing with our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall Satisfaction
- Desirae W.
- Verified HomeBuyer
- February 21, 2023
- Austin, TX
Overall great experience, we were always informed and updated as needed!
KB Home responded:
Thanks so much for taking the time to share your KB Home journey with us, Desirae! We're glad to hear that you had such a great experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
David Theo Sahara
- Bobby B.
- Verified HomeBuyer
- February 21, 2023
- La Marque, TX
The team that was assembled to help me with my buying process sarah, david, Bo sales rep loan processor and general contractor worked as a team stayed in contact with me on all phases of the long All phases of the buying process and All phases of the construction David the contractor went above and beyond the call of duty even a few weeks after I moved in Thanksgiving to the KB HOME TEAM
KB Home responded:
The entire team here at KB Home appreciates you taking the time to share these kind words with all of us here at KB Home, Bobby!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Easy, Peasy
- Andrea P.
- Verified HomeBuyer
- February 16, 2023
- San Antonio, TX
From start to finish KB took care of us. No complaints.
KB Home responded:
We're thrilled to hear that you had such a smooth experience working with the team here at KB Home, Andrea! Thanks so much for sharing it with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
I had one of the greatest builder.
- Sebrina D.
- Verified HomeBuyer
- February 16, 2023
- Katy, TX
It seems like I am living in a dream world. My home is so welcoming and nice, also the neighborhood is great.
KB Home responded:
Welcome to your new home, Sebrina! We're so excited to hear that you love your home and neighborhood, and we appreciate you taking the time to share your experience with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amin
- Amin M.
- Verified HomeBuyer
- February 15, 2023
- San Antonio, TX
The team made me feel comfortable every step of the way, I am so appreciative to have them by my side with my first home buying experience.
KB Home responded:
Congratulations on your first home, Amin! We're glad to hear that our team was able to make you feel comfortable throughout the entire process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Zahra E.
- Verified HomeBuyer
- February 15, 2023
- Folsom, CA
Amazing experience with KB homes
KB Home responded:
We're thrilled to hear that you had an amazing experience working with the KB Home team, Zahra!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Raymi, lori
- John W.
- Verified HomeBuyer
- February 15, 2023
- Aurora, CO
My sales person and loan officer were great to work with throughout this process
KB Home responded:
We're happy to hear that our team was able to provide such a positive experience for you, John! Thanks for sharing your home-buying process with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Review
- Joseph S.
- Verified HomeBuyer
- February 14, 2023
- Marana, AZ
Great home buying experience
KB Home responded:
Thank you for sharing your home-buying experience with us, Joseph! We're glad to hear that you had a great time.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Waliur R.
- Verified HomeBuyer
- February 14, 2023
- Seffner, FL
I am really happy to buy from Kb
KB Home responded:
We're excited to hear that you're happy with your KB Home experience, Waliur!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good
- Mauricio T.
- Verified HomeBuyer
- February 14, 2023
- San Antonio, TX
Home was nice, buying process was an ease thank you!
KB Home responded:
Congratulations on your new home, Mauricio! We're thrilled to hear that you had a smooth home-buying process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
good experience to work with KB Sales and Customer Service Team
- Yunfeng Y.
- Verified HomeBuyer
- February 13, 2023
- Riverside, CA
I find it's overall good experience to work with KB home and customer service team. I have a few recommendations here. 1. this house has a SunPower connection issue. The SunPower technician have come three times but were unable to switch it on. It seems some wires are messed up during construction. This needs to be addressed ASAP. 2. my mailbox key is not working. I was advised to go to mail office myself to find it out and Customer Service team is not able to offer more help. This can be improved as well.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Homes
- Rohan D.
- Verified HomeBuyer
- February 10, 2023
- Magnolia, TX
The customer service is excellent and KB homes do their best to meet our needs.
KB Home responded:
We're thrilled that you're happy with your KB Home experience, Rohan! Thanks so much for sharing these kind words with our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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