KB Home Reviews

Agents are very professional, they are kind and always find solutions to help you best. They also help you understand the process very well and they're on top of any item needed.

I am very happy with this buying experience.

We moved in, and shortly after, the COVID19 quarantine went into effect. So, this had a bearing on the responsiveness to our requests. The biggest plus are the people we have been in contact with to address our issues. They are quick to answer our emails. This is our second new KB home, and we immediately noticed a better service and product from our first experience 11 years ago. I understand that the models are “cookie cutter,” with many upgraded options, but it would be nice if some structural items could be changed, like a pocket door or garage options that wouldn’t change the engineering structure of the home. Overall, happy with our new home! ... More

Everything went well with a few hiccups along the way. We are settling in and getting the hiccups worked out. Still need a few things done. Very disappointed in the landscaping. Small ailing plants. Definitely C grade. A lot of dead grass. They came back and took out a lot of it but simply didn’t finish. Now we have several large areas with no grass. I will call super about it soon.

Overall people at KB are nice. However, need to improve the partner Sunpower and the escrow. The escrow has not transfer the file to the HOA yet and it closed about 2 months ago.

The home buying experience was great with KB. Everyone that my husband and I worked with was very kind and knowledgeable. They did everything in their power to make the experience great. When we came across any obstacles, they responded quickly and it was resolved.

my home is very nice and perfect

Our home building and buying process was very smooth. Everyone was very professional and personable. All of our questions were answered before and after our process. Most importantly everything was done within the timeframe given.

Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it.

good people

Great comunnity, great staff.

All good

Excelente very god we are happy with KB the whole team is special

Dissatisfaction

I must say it was pretty stressful but Amanda made the process less stressful. I love my home and enjoyed watching it get built. There were things that needed to be touched up but all I had to do was make a phone call and KB made sure someone reached to me to get the matter taken care of.

Bill has been more than helpful with everything we need. He sure made up for any problems we have had with the long closing process we sure do appreciate him.

The people are great. Very nice and helpful to work with. Disappointed in the quality.

Have nothing but good things to say about KB Home sales staff! Helpful from beginning to end. That being said, it's been nothing but frustration getting things fixed and fixed correctly. Poor workmanship and no response are the main issues.

very professional, on top of responses

The house looks great! Everyone with KB Homes gave great customer service. Anything we noticed throughout the building process was corrected almost immediately. The whole process was very easy and the design studio was actually fun! Only one issue since moving in and it was taken care of the next morning. Couldnt be more impressed.

Overall I’m very happy with the house and it earned a lot of praise but can use a lot of improvements. The building process is very smooth, the studio process is a bit rushed. That’s a good way to sum up the experience as a whole, rushed. I would also really watch them when they lay your grass down, probably the weakest part of the whole experience.

It has been a while since I have purchase a new home. I was first very happy of how fast the home was build. I am amaze of all the features the home has like the timed lights to conserved energy and the feature where it allows fresh air to enter in the house without opening windows. I am also very happy that the home has sprinklers in the home in case of a fire.

Thank everyone for helping me bring my dream to reality. To the nice Lady who suggested I visit Hoestead, to the two friendly sales people, to the workers, the superintendent, to the professional and knowledgeable Customer Service rep who came to make sure all was ok. To KB—-thank you!

Great team. The team is very responsive to issues.

Mr. Gary