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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11548 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11548 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Great quality of the home very roomy

  • Jacqueline H.
  • Verified HomeBuyer
  • April 08, 2020
  • Houston, TX

Friendly and great staff to work with from start too finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Builder, Trustworthy, and Great Service

  • Jason Y.
  • Verified HomeBuyer
  • April 08, 2020
  • Hayward, CA

Buying from KB Homes has been a great experience. The sales and service staff are both excellent and easy to work with. They are very responsive and quick to get any issues resolved.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

A solid new foundation

  • John C.
  • Verified HomeBuyer
  • April 08, 2020
  • Murrieta, CA

My family and I are extremely happy in our new KB Home. The superintendent who built our home is amazing and very communicative with the home owners. We are excited to build our future in our new KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Our experience was positive and the employees have been GREAT.

  • Laurie P.
  • Verified HomeBuyer
  • April 08, 2020
  • Magnolia, TX

Our experience was positive and the employees have been GREAT.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Fred M.
  • Verified HomeBuyer
  • April 08, 2020
  • Apopka, FL

The whole buying experience was great, from day one to the last day, even after we moved in.I really recomend this company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My house turned out beautifully and on time for closing.

  • Phonphet O.
  • Verified HomeBuyer
  • April 07, 2020
  • Las Vegas, NV

My house turned out beautifully and on time for closing. Thank u KB HOMES

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First KB Home Purchase

  • Eric S.
  • Verified HomeBuyer
  • April 07, 2020
  • Riverview, FL

Very happy satisfied with our purchase...Nice neighorhood, and great price

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Tyrone D.
  • Verified HomeBuyer
  • April 07, 2020
  • San Antonio, TX

Everything was great. Even with small hiccups I was given the necessary information.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buy

  • Zhong ..
  • Verified HomeBuyer
  • April 07, 2020
  • Las Vegas, NV

Great service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Finish is not complete

  • Anonymous
  • Verified HomeBuyer
  • April 07, 2020
  • Lake View Terrace, CA

-Cabinet door was broken (will be replaced). -Bathroom: washstand sink was broken but glued (if it was the worker's mistake, it should have done at that time; it was replaced after we found it after we moved in) -Paint finish - not professional (especially bottom area; not seen; but when lying on the floor, it becomes visible) -Front door finish - a big hole between door knob and door frame. -Door from garage to kitchen: loud noise (replaced) - a big hole between door knob & door frame as well -Some room doors' painting - rough -No door between master room and bathroom (it was optional but it ...

KB Home responded:
Hello, I'm very sorry for any frustration. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 3

Overall a pretty good exoerience.

  • Justin B.
  • Verified HomeBuyer
  • April 07, 2020
  • Maricopa, AZ

Everything from the sales office with kurt to the house build with chris was smooth and easy.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Worth the what...

  • Kimberly L.
  • Verified HomeBuyer
  • April 07, 2020
  • North Las Vegas, NV

KB has been amazing from the day I walked into the sales office to the day my husband and I received our keys. Outstanding customer service!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Loving the new home

  • Darren H.
  • Verified HomeBuyer
  • April 07, 2020
  • Corona, CA

Great Community

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great Job!

  • Ivo M.
  • Verified HomeBuyer
  • April 07, 2020
  • Richmond, TX

Great Job! Happy with my KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great company who takes care of their people.

  • Evan J.
  • Verified HomeBuyer
  • April 07, 2020
  • North Las Vegas, NV

Great company who takes care of their people.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Overall everyone is doing a great job to make this a great and

  • Carlos C.
  • Verified HomeBuyer
  • April 07, 2020
  • Salinas, CA

Overall everyone is doing a great job to make this a great and easy way to purchase a home with kB .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The best

  • John C.
  • Verified HomeBuyer
  • April 07, 2020
  • New Braunfels, TX

Everyone from the design studio to the construction team made it a simple process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

easiest purchase, love our home and community

  • Glen S.
  • Verified HomeBuyer
  • April 07, 2020
  • Goodyear, AZ

sales staff was wonderful, building superintendent was extremely helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Jesse G.
  • Verified HomeBuyer
  • April 07, 2020
  • Houston, TX

Trish and Jake were exceptional!! I really enjoyed working with both of them! They made this part of the buying experience great!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic customer service!

  • Karen L.
  • Verified HomeBuyer
  • April 07, 2020
  • Del Valle, TX

My experience with my KB Home purchase was wonderful. Every step of the way I was kept informed and included in the process. I would definitely recommend KB Home for home buying.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience!

  • Daniel G.
  • Verified HomeBuyer
  • April 07, 2020
  • Universal City, TX

Great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great option for New Home!

  • Charles S.
  • Verified HomeBuyer
  • April 07, 2020
  • Loveland, CO

Well priced, good locations, great size offered - and a very good Team that worked with me on the home and process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent experience!

  • Harold D.
  • Verified HomeBuyer
  • April 07, 2020
  • New Braunfels, TX

KB Home did an excellent job from contract to closing. We love our new home, and every question or concern we ever expressed was dealt with quickly and to our complete satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - overall is good, I like the house and value, just small stuff

  • Xianfeng Z.
  • Verified HomeBuyer
  • April 07, 2020
  • Pflugerville, TX

overall is good, I like the house and value, just small stuff like painting, outside wall could be better.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - It was the easiest and stress free build

  • Stephanie V.
  • Verified HomeBuyer
  • April 07, 2020
  • Mesa, AZ

It was the easiest and stress free build

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5