KB Home Reviews

A lot of issues til now.

Enjoying our new home, happy with all our upgrades and workmanship.

KB Home’s customer service have always promptly responded to any issues or questions.

Love my new home! Was able to make it my own with all the options.

Satisfy

It was pretty good experience to buy a house with KB Home.

Friendly and professional staff that went above and beyond with situation. (Covid19) Staff keep me updated and managed to have the home ready to move in as promised.

Customer services was great, the building process was somewhat frustrating because dates were given of closing and then will be pushed back for months

More front end attention to detail would eliminate the need for so many 'fixes' at close and periodic walkthroughs. Have built 3 homes prior to this one, never had so many 'fixes' at 30 days. Most are just sloppy trades work.

Got an awesome new house !!! Love the high technology and the design too according to your wish ...

The process was great building with KB. Would definitely recommend.

We love our new home! Everyone we worked with through the process was amazing! The community is wonderful, everyone is so friendly and always says hi! I would totally recommend buying a KB home you will not regret it!

I chose KB Home because they had a floor plan that met my needs at a good price. But when looking at that good price, I found I also got an Energy Star rated home, which clinched the deal. I'm already enjoying the benefits of a well built, Energy Star home - my electric bill this month was phenomenally low!!

Overall my home is nice but I wish the quality of work would have been better. Some of the work was done subpar and I have some items that need to be addressed because they were not done correctly at all. For the price I paid for the home I would have expected the workmanship to have been better.

We are very happy with everything about the house. A few things needed to be fixed that are probably part of normally buying a brand new home but they were quick to schedule and come out. The only thing we were unhappy about was the extra carpet padding we bought because the installer cut it too short so you actually feel the wood stair under your feet and they didn’t pound all the nails down so that hurt. Again, In the process of having it fixed though And quick to schedule.

Within three months of move-in, multiple observations have been made of poor quality of workmanship

Sales representative was very helpful.

Excellent

We moved into our new home quickly.We were on a time crunch and KB got our closing done very quickly. The few minor issues we have had have been taken care of quickly and correctly.

KB Homes is the best in San Diego CA

Loved the timeliness of the work done by KB homes even in this COVID time. Appreciate the workmanship of people who worked on in the house. The supervisor and the sales consultant was very responsive. The minor issues that was there after we moved in, was fixed as soon as a request was raised. Overall, we are happy home owners. Thanks KB home.

The salespersons and the superintendent at Terra De Oro were attentive to all of my questions and needs.

Whole process from start to finish was way easier then we had ever thought

The whole process was very smooth with just the right amount of choices along the way. House was delivered on time (during a pandemic, even) but with a few workmanship issues. Resolving these has been ongoing, not due to delays but apparently from corporate KB interfering with the local office. But so far, we love our new house.

We really liked everyone that we worked with in person. There was some issues with people who worked in corporate.