KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3465 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3465 Reviews - 323 Communities
5 ★(2569)
4 ★(495)
3 ★(211)
2 ★(115)
1 ★(75)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating KB Home Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone was great to work with
star-rating Overall Customer Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent Customer Service, Love my. home.
star-rating KB Home - Great builder
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great builder
star-rating New chapter
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thank you for giving us our dream home
star-rating Well and quick done.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The owner has been informed weekly about the new house building period with pictures. The house was builded well and under 6 months.
star-rating Great customer Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The KB homes had a wonderful helpful team. Our sales rep, Cash was friendly and helpful. Nora, our loan officer, was good at answering questions, Dave, the builder, went above and beyond to answer questions and concerns. He helped us greatly. Sergio and Thor, our customer service reps, are resourceful, friendly, and amazing. We had a good experience with all KB homes reps. ... More
star-rating Great company
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything is great just wish we could have went over a few thing one more time but we happy thanks KB team
star-rating KB Home experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great Customer Service. Warm and Friendly KB Home after purchase warranty service. Amazing. 5 Stars for all levels.
star-rating KB Home - Best thing I like it studios.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Best thing I like it studios. Like you are really building your own this house.
star-rating KB Home - Met expectations!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Met expectations! Made dreams come true.
star-rating KB Home - More parking and fog friendly area in community would be great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
More parking and fog friendly area in community would be great
star-rating More than Satisfied
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
JR has been very helpful from the Building Process through the final walk through .. Responsive to our questions and any additional assistance needed
star-rating KB Went Out Of Their Way To Make Sure We Were Happy!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My family purchased our first home through KB after looking at several other builders. They offered the best value and highest quality. First the first sit down to sign the purchase paperwork to the closing documents they kept us informed the entire way. During the build, I identified a few small issues that I brought up to the construction Superintendent and they were addressed with no questions. The best decision we made was buying a KB Home! ... More
star-rating Great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Go and enjoy your New home
star-rating Awesome experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thank you !
star-rating Outstanding
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole process was smooth and easy. Everyone associated with the closing was great and were always willing to help.
star-rating Great experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience with everyone we worked with!
star-rating Superb performance!!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I had an excellent experience buying my home at KB Home; everyone from sales (Eddie), design/studio (Virginia & Shah) and construction manager/Superintendent (Robert) and his assistant (Handel) all are very friendly, professional and provided excellent services. I would highly recommend my friends and family to buy a home with KB Home. ... More
star-rating Happy Homeownership!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our KB team is Amazing. Best experience we could ask for.
star-rating Smooth and rewarding transaction!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone from the sales office to the superintendents that we worked with communicated excellently and executed everything for a smooth and easy transition into our new home! Thank you
star-rating Great new home experience!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We had a great experience!! Thanks to all the KB team!!
star-rating Very Lovely Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We're very happy with our new home and the KB team was a pleasure to deal with. We were utterly impressed with the level of service provided by the KB superintendent and one of his construction team leads (Robert and Handel). They demonstrated great knowledgeability and willingness to help, and their diligent follow-ups were absolutely reassuring. Our sincere thanks to the team. ... More
star-rating KB Home - Cedric has been great and very responsive when addressing issues
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Cedric has been great and very responsive when addressing issues that have been found in the home.
star-rating KB Home - Everyone was so great and helpful
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone was so great and helpful
star-rating Outstanding Customer Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Make sure all upgrades are structural because that can’t be changed later.