What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2438 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2438 Reviews - 318 Communities

5 ★(1815)

4 ★(331)

3 ★(150)

2 ★(87)

1 ★(55)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Top Notch Throughout

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Virgil J.
  • Las Vegas, NV
  • August 07, 2019

From the start of the home buying process to move in the KB team was Top Notch throughout the entire process. I was kept up to date on every development from the loan processing, concrete pouring, framing, drywall etc. A great team, with a great company. ... More

star-rating Maintenance Free Living

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Sacramento, CA
  • August 06, 2019

Straightforward process from sales to construction to getting the final keys!

star-rating Awesome

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Bulverde, TX
  • August 06, 2019

Had a great experience

star-rating Great Place!!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Larry M.
  • Fuquay Varina, NC
  • August 06, 2019

It was a great experience from start to finish. Our sales agent, Stephen was excellent. He kept us up to date on the progress once they started to build the house. Cathy at the design center did a fantastic job with our options selection. Our build supervisor, Bashar was always quick to respond to outlet questions during the build. Our customer service person, Haroon is assisting us with getting our punch list items taken care of. Now that we’ve been in the house for almost two months we’re loving our new home. Everything turned out just the way we wanted it. All in all, it was a wonderful experience with KB Home. ... More

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anna R.
  • Kyle, TX
  • August 06, 2019

This is my 2nd KB home purchase and love my new home again!

star-rating Satisfied

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cherise T.
  • Surprise, AZ
  • August 05, 2019

To be very detailed about every aspect of house being built

star-rating KB Home - The process was smooth and the home was built and delivered to

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Valentine A.
  • Pearland, TX
  • August 05, 2019

The process was smooth and the home was built and delivered to me within my expected time frame.

star-rating KB Home - KB Home was easy to deal with and the follow ups were very beneficial.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Roger W.
  • Cave Creek, AZ
  • August 02, 2019

KB Home was easy to deal with and the follow ups were very beneficial.

star-rating 5 STAR

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chris W.
  • Clermont, FL
  • August 02, 2019

We couldn't be happier with our home building experience!

star-rating KB Home is Wonderful

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karen H.
  • Kyle, TX
  • August 02, 2019

My experience with KB Home has been extremely positive all around. Very few issues throughout the whole process and any concern I had was addressed immediately. I can't say enough good things about all of the individuals that helped me through the process and would highly recommend KB Home. ... More

star-rating Good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Karthikeyan R.
  • Newark, CA
  • July 31, 2019

Nicole and Pam helped us greatly through our purchase and move in.

star-rating KB Home - Thank you, Anna, Brian and Mel.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alan H.
  • Bulverde, TX
  • July 31, 2019

Thank you, Anna, Brian and Mel.

star-rating KB Home - First time buyer; couldn’t have asked for a smoother, more painless

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Prosper, TX
  • July 30, 2019

First time buyer; couldn’t have asked for a smoother, more painless experience.

KB Home responded:
Hello, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian

star-rating excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Can X.
  • Riverside, CA
  • July 30, 2019

excellent services

star-rating KB Home - The entire process with KB Homes from start to finish was amazing.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Danielle D.
  • Mascotte, FL
  • July 30, 2019

The entire process with KB Homes from start to finish was amazing. We are super happy with our new home!

star-rating KB Home - Great experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Maria F.
  • Saint Cloud, FL
  • July 30, 2019

Great experience.

star-rating Love my new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paula M.
  • Moreno Valley, CA
  • July 30, 2019

Easy to work with, professional and interest in getting you what you want.

star-rating My new fabulous home in N. Natomas

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jamie M.
  • Sacramento, CA
  • July 30, 2019

Great builders, great price point, excellent design and their customer service is unmatched.

star-rating Great customer service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anthony L.
  • Las Vegas, NV
  • July 30, 2019

Robert, CJ, Brandon, JD, Joseph Tina, Zack All did a great job and beyond with there great customer service.

star-rating Great neighborhood. Beautiful home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Richard B.
  • Riverside, CA
  • July 30, 2019

We bought our home because we loved the model homes and really loved the huge backyard space. We are very happy with our new home.

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Dinh L.
  • Leander, TX
  • July 30, 2019

I'm very happy to have the new KB home in Mason Hills, Leander TX. Everything is perfect

star-rating Great

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Aaron P.
  • Bulverde, TX
  • July 30, 2019

Very efficient in getting things done.

star-rating Forest Grove KB Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brian S.
  • Austin, TX
  • July 30, 2019

We build a KB home in Forest Grove. We could not be happier with the outcome of our home. We were informed every step of the way and any concerns or issues with addressed immediately. We love our home and are looking forward to many years in it. I would recommend the Austin area KB home team to anyone. ... More

star-rating KB Home - Everything was great

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Oscar G.
  • Maricopa, AZ
  • July 26, 2019

Everything was great

star-rating Best Home at the Best Value

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Benclair D.
  • Seffner, FL
  • July 25, 2019

We are absolutely happy with the purchase of our home. We were able to pick out nearly everything we wanted and stayed within our budget. The KB Home staff was wonderful and proactively addressed any issues or concerns that came up along the process. We couldn't ask for anything more. ... More

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