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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11548 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11548 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

KB Home - Met expectations!

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2020
  • Elgin, TX

Met expectations! Made dreams come true.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Can recommend to others

  • Sandeep U.
  • Verified HomeBuyer
  • January 28, 2020
  • Elk Grove, CA

Can recommend to others

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - More parking and fog friendly area in community would be great

  • Chante F.
  • Verified HomeBuyer
  • January 28, 2020
  • Compton, CA

More parking and fog friendly area in community would be great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

More than Satisfied

  • Russell R.
  • Verified HomeBuyer
  • January 27, 2020
  • Riverside, CA

JR has been very helpful from the Building Process through the final walk through .. Responsive to our questions and any additional assistance needed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home

  • Najwa Y.
  • Verified HomeBuyer
  • January 27, 2020
  • Riverside, CA

Mike was able to reach out to the necessary people and get our issues taken care of to his best ability. He’s a great worker representing kb homes

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

KB Went Out Of Their Way To Make Sure We Were Happy!

  • Derrick B.
  • Verified HomeBuyer
  • January 27, 2020
  • Riverside, CA

My family purchased our first home through KB after looking at several other builders. They offered the best value and highest quality. First the first sit down to sign the purchase paperwork to the closing documents they kept us informed the entire way. During the build, I identified a few small issues that I brought up to the construction Superintendent and they were addressed with no questions. The best decision we made was buying a KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cimarron River Lane

  • George C.
  • Verified HomeBuyer
  • January 25, 2020
  • Magnolia, TX

Shaun has been very helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall, We had a great experience

  • Mary D.
  • Verified HomeBuyer
  • January 24, 2020
  • Saint Cloud, FL

Overall, the staff was very helpful and did a great job specially the construction manager and his name is John. John is very responsive with our house concerns. Rita & Maricela did a great job as well. Please always thank them for being a good source of KB. Overall, It was very nice to have a good staff and ensuring that you live in a comfortable place.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Gurmeet K.
  • Verified HomeBuyer
  • January 24, 2020
  • Fresno, CA

Go and enjoy your New home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience Was Okay

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2020
  • Bradenton, FL

They set the expectations high based on all the things they say/share and provide for documentation of the process yet it didn’t seem like they actually followed through with it. I guess it could’ve been worse but definitely not as great craftsmanship executed in the building of the home as they sale nor are they consistent. Make sure you use a realtor to keep you in the best interest and not just be another “Lot”. Overall the experience was okay but at the end of it all we had to “clean” a brand new home to move into.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Great customer service but little value

  • Anonymous
  • Verified HomeBuyer
  • January 24, 2020
  • San Jose, CA

House construction was delayed by 4 months, which is understandable to some extend but it wasn't easy dealing with temporary place to stay and having your mortgage rate lock expire since KB kept sending inaccurate closing dates. The home quality itself is ok. For being a new home I was expecting better quality in terms of finish. To mention a few things: nails sticking out the middle of the carpet, some gaps between floor and wall base, uneven layout of floor tiles that make a room look like its longer on one end than the other. Customer service however is very good, they are responsive even ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Awesome experience

  • Najib R.
  • Verified HomeBuyer
  • January 23, 2020
  • Sacramento, CA

Thank you !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding

  • Muhammad J.
  • Verified HomeBuyer
  • January 23, 2020
  • Richmond, TX

The whole process was smooth and easy. Everyone associated with the closing was great and were always willing to help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Brandi E.
  • Verified HomeBuyer
  • January 23, 2020
  • Round Rock, TX

Great experience with everyone we worked with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We enjoyed working eiththe seller and all the staff was very

  • Loren D.
  • Verified HomeBuyer
  • January 23, 2020
  • Georgetown, TX

We enjoyed working eiththe seller and all the staff was very friendly and helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Superb performance!!!

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2020
  • Anaheim, CA

I had an excellent experience buying my home at KB Home; everyone from sales (Eddie), design/studio (Virginia & Shah) and construction manager/Superintendent (Robert) and his assistant (Handel) all are very friendly, professional and provided excellent services. I would highly recommend my friends and family to buy a home with KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Bitu S.
  • Verified HomeBuyer
  • January 23, 2020
  • Newark, CA

Overall very good experience but materials used could be better.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Happy Homeownership!

  • Janet M.
  • Verified HomeBuyer
  • January 22, 2020
  • Bastrop, TX

Our KB team is Amazing. Best experience we could ask for.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth and rewarding transaction!

  • Matthew S.
  • Verified HomeBuyer
  • January 22, 2020
  • Sacramento, CA

Everyone from the sales office to the superintendents that we worked with communicated excellently and executed everything for a smooth and easy transition into our new home! Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great new home experience!!

  • Ignacio R.
  • Verified HomeBuyer
  • January 22, 2020
  • Katy, TX

We had a great experience!! Thanks to all the KB team!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very Happy

  • Luis O.
  • Verified HomeBuyer
  • January 22, 2020
  • Davenport, FL

Very Happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Lovely Home

  • QUANG V.
  • Verified HomeBuyer
  • January 22, 2020
  • Anaheim, CA

We're very happy with our new home and the KB team was a pleasure to deal with. We were utterly impressed with the level of service provided by the KB superintendent and one of his construction team leads (Robert and Handel). They demonstrated great knowledgeability and willingness to help, and their diligent follow-ups were absolutely reassuring. Our sincere thanks to the team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home

  • Anonymous
  • Verified HomeBuyer
  • January 22, 2020
  • North Las Vegas, NV

Jeff from the sales office was very friendly and quick to respond to our needs. There were several things that had to be cleaned up after our walkthrough that seemed to be ignored but we were reassured by the superintendent that 1 year home warranty will cover it.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Overall great but with a few issues.

  • Anonymous
  • Verified HomeBuyer
  • January 22, 2020
  • Loveland, CO

The quality of materials could be better. So glad that kB offers a one year warranty on the home. Great working with KB employees.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Cedric has been great and very responsive when addressing issues

  • Cody R.
  • Verified HomeBuyer
  • January 22, 2020
  • Aubrey, TX

Cedric has been great and very responsive when addressing issues that have been found in the home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5