KB Home Reviews

Not happy to pay HOA for our “gated community “ when the gate is not working more than it does work.

Material are very cheap and break fast

Kept delaying the closing date with no remorse. Material is not as high quality.

I initially enjoyed working with the KB people. What I want other homebuyers to know is almost all the basic things that should be included with the home is an upgrade (meaning more money)! Was told that I had an extra 28,000 for additional upgrades.I was mislead & couldn't get the patio that I really wanted so badly!

Unfortunately, not a pleasant experience.

Problem with drainage still working on it. Not happy with HOA company; Slow respounce

During construction- take care of the surrounding property for those who have moved in during construction.

I had a great experience until final close day. I was promise a clean house and it was still dirty and still had to do repairs on it.

very stressful experience, hope we enjoy our home

don't want to share to much to list

I felt the house was rushed , lots of cosmetic issue that can be avoided. Missing items

I Had a decent experience. Best part was how consistent the property manager at Carter landing Keri was. She was the best with keeping me informed of progress of the home while it was being built . I didn’t care for how inconsistent the superintendent was. Seemed like he was overwhelmed with his work load. He could use an assistant covering so many communites

We’ve had several issues most of which have been dealt with but the quality of the workmanship was poor lack of communication throughout the process was poor,and I feel we should have gotten some sort of compensation from kb for the inconvenience caused to have the repairs done to our new home…

Homebuyers should keep in mind that they are not just buying but building the home of their dreams. As much as there is a Purchase Agreement, homebuyers should be more aware and should have a full understanding of what the terms truly are. There are provisions based on a timeline. However, if you are not 100% decided nor are you 100% satisfied with the product, you do not need to accept or agree with anything.

In general, the experience with you has been relatively regular. I think it could improve if you pay more attention to the reports that are made to the construction personnel, since they do not resolve the damage reported in a suitable time. The quality control of the people who make the house is bad since they have to do the same repair more than twice. There is no website where I can make my damage report and I only depend on the construction superintendent answering my call and scheduling my repair within two three weeks.

Overall the sale manager was the best experience; but as a customer we didn’t have the option to change certain aspects of the house to make the overall experience rememberable. Experience was overall basically you buy as is; which was unsatisfactory

Construction was horrible. Communication was horrible. Lender was perfect.

The house was rushed at the end, and a lot of things should have been done a lot better. Interior walls have very little strength and the flooring trim work is terrible. the lawn was done poorly and has to be redone.

The overall workmanship needs improvement. We were hesitant to close on our home, but was assured that these items would be corrected once workorders were submitted. Our lawn has drainage issues on one side of the house, which we were told would be fixed, but hasn’t been. Doug, our sales rep, has always been great with checking in on us and making sure we are okay. I would give him 10 stars off we could.

Construction team lead by the superintendent was awesome I would give them 10/10. Sales team I would not recommend. One of the workers were not knowledgeable on the models and seemed to just say what we wanted to hear. The Mortgage lending process could have been a lot more efficient. One of the staff would never answer her phone and seemed to be unorganized.

Overall not so good experience buying home at KB.

People are good. Quality of construction is ok.

i think the communication was not great. i needed to be on top of the sales team and the lender to get answers

I was happy buying a new home but now after a couple months I am feeling somewhat discriminated, there was options which was never offered or told I could get, I did some research with a few neighbors and found out they were offered those options to them.

Dan the construction supervisor was great