KB Home Reviews

They help you every step of the way..

It wasn’t anywhere close to the experience we had hoped to get from purchasing our first home as a family. And unfortunately, we can never get that back. You live and you learn.

KB Home provides customer services are the best. The technicians are very responsive and skillful.

More responsibility, never finish at the correct date

Great job

This is a great community and am very happy to have purchased a home with KB homes builder.

All personnel made this experience easy to navigate, were and continue to be very responsive and helpful.

Great experience working with KB!

Great experience overall working with KB Homes.

KB has been there every step of the way. All the employees are very friendly and they build beautiful houses. If you have any questions at all there is always someone there to assist you, before and after you move in. It has been a great home building experience and when I am ready to build my next house I will be using KB homes again.

The entire team was very helpful in securing the home as well as the home loan and insurance. Sales staff was very informative, the builder answered all my questions and whenever there was anything that needed attention, it was takes care of in a timely manner.

Excelente!

Overall ok experience. There are a lot things I wished would have been different but the process did turn out better than expected at the end.

My hometown is in IL, where the real estate market is much more reasonable than it is in CO, so I found all builders prices outrageous! KB is the best value w/ the best customer service I've found; from the sales rep to the individuals throughout the entire process, you can't find more pleasant, helpful, patient people!

KB team made the whole home buying experience simple and easy.

Can see studs in wall kB has not fixed wall yet

Excellent customer service.

Throughout the process I have been let down by Kb homes every step of the way. If I was to do it all over I would not purchase a home with KB.

The whole staff of KB was amazing , Michelle Christina & Gary helped me with my process they did a great job of making sure my needs were met , thank you !

it's only been about 45 days but so far so good in this new house, no complaints at previous KB home so optimistic about this one as well ;-) will note however that KBHS (partially owned by KB Home) needs significant improvement in their transparency and professionalism

KB spends a great deal of time, money and effort “selling” you a great home, but only puts forth minimal effort finishing and delivering it. Mine is still not finished 60 days after closing.

This was my first time purchasing in Arizona and buying a home from KB. This particular home was a spec home so I didn’t go through and experience the full building process. I can say that the representatives and builder superintendent have been extremely responsive. Since we’ve just been in home 2 months, we are still going through the house and finding small things to fix or improve upon. Some may be location specific to AZ climate as we are from the Midwest. Overall, very satisfied and would recommend.

Very happy

Only problem I had was there were alot of work debris left over from construction. But once addressed the issue was promptly taken care of. I was also not getting communication from the loan guy that was assigned to me. At first would not return calls until the next day or very later that day and would sometimes not know what to the answer was, even with simple questions. Def5did not have a great experience with that. (The current loan officer).

I have had some issues with the home but the staff has been great at repairing them quickly.