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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11744 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11744 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

My kb home

  • Anonymous
  • Verified HomeBuyer
  • February 04, 2020
  • Lockhart, TX

Kb was excellent with keeping us informed about the buying process & how our home was coming along.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Evaluation

  • Thomas G.
  • Verified HomeBuyer
  • February 04, 2020
  • Riverside, CA

Do Research

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Responsive

  • Anonymous
  • Verified HomeBuyer
  • February 03, 2020
  • San Marcos, CA

KB Homes is always responsive to the needs of the customer.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Dealing with issues

  • Aaron T.
  • Verified HomeBuyer
  • February 02, 2020
  • Prosper, TX

So far every issue we have had after we have moved in they have taken care of without complications

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good experience.

  • Federico L.
  • Verified HomeBuyer
  • February 02, 2020
  • Jacksonville, FL

Final building details must be improved,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

KB Home Experience

  • Laura C.
  • Verified HomeBuyer
  • February 01, 2020
  • Victorville, CA

Everyone was great to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall Customer Service

  • Henry G.
  • Verified HomeBuyer
  • February 01, 2020
  • Riverside, CA

Excellent Customer Service, Love my. home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buying experience

  • Hernandez J.
  • Verified HomeBuyer
  • January 31, 2020
  • San Antonio, TX

We have great experiences buying this home. The people we talk about our concerns are reliable and have taken their actions fast. The only thing we are wondering is why does our account is being transferred every month to different lending companies . We foound it hard to set up a permanent account to pay our monthly mortgage

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Great builder

  • Felipe M.
  • Verified HomeBuyer
  • January 31, 2020
  • Elk Grove, CA

Great builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Long wait for Beautiful Home

  • Anonymous
  • Verified HomeBuyer
  • January 31, 2020
  • AURORA, CO

They never seem to get the time frame right and each dept did not seem to speak to the other (eg sales, construction, financial). So be flexible because we waited 3 additional months from the original quoted completion date, but it’s what you get to design. So the process sucks but the final product we love.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Overall since this is my second kb that I have gotten built I

  • Erica A.
  • Verified HomeBuyer
  • January 31, 2020
  • Riverside, CA

Overall since this is my second kb that I have gotten built I think it was an great experience.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

New chapter

  • Anonymous
  • Verified HomeBuyer
  • January 30, 2020
  • Katy, TX

Thank you for giving us our dream home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very well built home

  • Jeffrey R.
  • Verified HomeBuyer
  • January 30, 2020
  • Chula Vista, CA

Some slight issues here and there after moving in but KB has been extremely responsive. Thanks to Thom, Dave, Jesus, and all the people at KB for a wonderful home.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Well and quick done.

  • Tin D.
  • Verified HomeBuyer
  • January 29, 2020
  • Las Vegas, NV

The owner has been informed weekly about the new house building period with pictures. The house was builded well and under 6 months.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer Service

  • Mai X.
  • Verified HomeBuyer
  • January 28, 2020
  • Fresno, CA

The KB homes had a wonderful helpful team. Our sales rep, Cash was friendly and helpful. Nora, our loan officer, was good at answering questions, Dave, the builder, went above and beyond to answer questions and concerns. He helped us greatly. Sergio and Thor, our customer service reps, are resourceful, friendly, and amazing. We had a good experience with all KB homes reps.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great company

  • Jaimie E.
  • Verified HomeBuyer
  • January 28, 2020
  • Fuquay Varina, NC

Everything is great just wish we could have went over a few thing one more time but we happy thanks KB team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Some items in the home are poorly and cheaply made

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2020
  • Compton, CA

Some items in the home are poorly and cheaply made

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home experience

  • Stephen L.
  • Verified HomeBuyer
  • January 28, 2020
  • Elk Grove, CA

Great Customer Service. Warm and Friendly KB Home after purchase warranty service. Amazing. 5 Stars for all levels.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall satisfied

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2020
  • Milpitas, CA

Overall good buy. Material quality is barely average. Upgrades are pricy.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

KB Home - Best thing I like it studios.

  • Sara L.
  • Verified HomeBuyer
  • January 28, 2020
  • Pflugerville, TX

Best thing I like it studios. Like you are really building your own this house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Kb was very accommodating and easy to work with.

  • Breann W.
  • Verified HomeBuyer
  • January 28, 2020
  • North Las Vegas, NV

Kb was very accommodating and easy to work with. Also, very responsive to requests and questions.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Met expectations!

  • Anonymous
  • Verified HomeBuyer
  • January 28, 2020
  • Elgin, TX

Met expectations! Made dreams come true.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Can recommend to others

  • Sandeep U.
  • Verified HomeBuyer
  • January 28, 2020
  • Elk Grove, CA

Can recommend to others

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - More parking and fog friendly area in community would be great

  • Chante F.
  • Verified HomeBuyer
  • January 28, 2020
  • Compton, CA

More parking and fog friendly area in community would be great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

More than Satisfied

  • Russell R.
  • Verified HomeBuyer
  • January 27, 2020
  • Riverside, CA

JR has been very helpful from the Building Process through the final walk through .. Responsive to our questions and any additional assistance needed

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5