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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11644 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11644 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Construction was solid

  • Randall Scott W.
  • Verified HomeBuyer
  • July 22, 2026
  • Henderson, NV

Loan officer asked us at least 10 times about a rental property over 30 years ago, sales rep used car rep at best

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Would never purchase a home from ***** again.

  • Jose H.
  • Verified HomeBuyer
  • July 22, 2026
  • San Jacinto, CA

Various issues

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 5

Amazing Experience

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2026
  • Roseville, CA

Will definitely put out a good work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They did great

  • Robert B.
  • Verified HomeBuyer
  • July 21, 2026
  • Sahuarita, AZ

Closing went great as we were in Colorado.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home builder

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2026
  • Haines City, FL

Excellent experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2026
  • Beasley, TX

KB really made sure everything was easy every step of the way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased

  • Paul O.
  • Verified HomeBuyer
  • July 21, 2026
  • Graham, NC

Checked out other builders in the Triad area and found that KB had the best quality of other builders. We found them to move quickly on our build. Was done before we were ready to move. Since we moved the house has been very good. At the 30 day mark they were prompt about making minor corrections. When we call Josh he immediately responds and solves any issues we have with the house. Very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

As lol aspects of our experience was fantastic

  • Gregg W.
  • Verified HomeBuyer
  • July 20, 2026
  • Lillington, NC

Workmanship…..the great work of our construction supervisor…he made sure we were involved every step of the way and were happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleasant after home buying experience.

  • Anonymous
  • Verified HomeBuyer
  • July 20, 2026
  • Arcola, TX

N/A

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great team of people helping us with our first home purchase.

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2026
  • Hughson, CA

10/10 experience would recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The team was very helpful through the home buying experience. Doug has been great since we moved in.

  • Anthony Victor S.
  • Verified HomeBuyer
  • July 17, 2026
  • Winchester, CA

Sylvia made my wife and I feel very welcomed and included when purchasing our home and walking us to the home for review. Hope was very responsive to emails every step in the buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The KB office kept me posted on the status of the house as it was being built and made sure that I was fully informed as to all updates and upgrades being made.

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2026
  • Aurora, CO

From the beginning, I felt that KB listened to my concerns and made sure that I understood everything that was involved in the building of the new house. I felt extremely comfortable with the sales staff and the home design center personnel.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great customer service on the Finance team. Thanks to Shomari for helping us throught the buying process

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2026
  • Hockley, TX

Responsive to our request

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

[TRANSLATED FROM ES] Reliable and safe

  • Juan L.
  • Verified HomeBuyer
  • July 17, 2026
  • San Antonio, TX

[TRANSLATED FROM ES] The area and price of the property

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

It has been a good experience so far.

  • Melissa P.
  • Verified HomeBuyer
  • July 16, 2026
  • Hollister, CA

They were very responsive to any issue we had.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

[TRANSLATED FROM ES] Excellent throughout the entire process

  • Jesus E B.
  • Verified HomeBuyer
  • July 16, 2026
  • Valencia, CA

[TRANSLATED FROM ES] Everything is excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Actual building is good, online tool usage is poor

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2026
  • Poulsbo, WA

You have created some nice tools for the process of buying a home but you don't use it, always behind actual progress or completely unused for checkpoints

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Builder review

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2026
  • Nampa, ID

We had no issues with the builder but some issues with work completed by the tradesman. We had several issues at closing but the warranty team is great and got everything taken care of for us.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Saavedra

  • Rigoberto S.
  • Verified HomeBuyer
  • July 15, 2026
  • Perris, CA

You have a very bad Experience with the vendors The materials with which houses are built are the cheapest for the price they cost

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Everything was going fairly well until we signed for the home and then crikets to our problems It took 6 weeks before move in to get the subs back to correct problems that the aupervisor should have realized from the start in to

  • Andrew H.
  • Verified HomeBuyer
  • July 15, 2026
  • Flagler Beach, FL

Do not close on your home until all problems are solved. You can let small problems go by, but please check your house carefully. It should take about 2 hours to do. KB will be awfully upset if your house is not ready to close. I closed without having a rear slider that wouldn't lock. It took 2 weeks to correct. My floor was in very poor shape; it took 6 weeks to have Serve Pro clean it. I'm still waiting for someone to clean the side of the house where painters cleaned their brushes and got paint on the house. Also waiting to have a stationary slider replaced due to a scratch. It's ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Excellent Home Buying Experience

  • Fariborz N.
  • Verified HomeBuyer
  • July 15, 2026
  • Antelope, CA

Great quality, professional team, and a smooth process from start to finish. Very happy with my new KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

100% satisfied

  • Carlos S.
  • Verified HomeBuyer
  • July 15, 2026
  • Marysville, WA

We are 100% staisfied with all the process and the people involved in every step.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2026
  • Titusville, FL

Quality of the homes and great people involved

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy and cost effective

  • John K.
  • Verified HomeBuyer
  • July 15, 2026
  • Vail, AZ

Everything was great from start to finish from all the different angles

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

[TRANSLATED FROM ES] Excellent experience Very personalized

  • Darwin G.
  • Verified HomeBuyer
  • July 15, 2026
  • Kissimmee, FL

[TRANSLATED FROM ES] Very punctual, very friendly, and my house was finished to a very high standard.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5