What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3365 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3365 Reviews - 317 Communities

5 ★(2501)

4 ★(477)

3 ★(205)

2 ★(113)

1 ★(69)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - All the employees are wonderful and helpful

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Analee V.
  • Fontana, CA
  • January 05, 2021

All the employees are wonderful and helpful

star-rating KB Home - Very friendly, welcoming, and responsive time to any questions

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jonelyn R.
  • Perris, CA
  • January 05, 2021

Very friendly, welcoming, and responsive time to any questions was very quick

star-rating KB Home - I really enjoyed the entire process, from initial purchase of

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jin L.
  • San Marcos, CA
  • January 05, 2021

I really enjoyed the entire process, from initial purchase of selecting lots to financing the loan and final walk through and to final move-in. Nicole and Chris are very helpful and patience to answer my questions. They even offer to do the touch up after move-in. ... More

star-rating KB follows thru with what they promise.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Geoffrey G.
  • Marana, AZ
  • January 05, 2021

Excellent customer care. Competitive builder incentives for the times.

star-rating Love my KB Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Marie S.
  • North Las Vegas, NV
  • January 05, 2021

This was an amazingly enjoyable home buying experience. The staff from my salesperson Travis, loan officers Gina and Tracy and the general contractor Jesse kept me informed and I did not have any surprises or disappointments. KB having their design center visit as part of the process was awesome. It was there that I got to personalize and create my beautiful home with the help of Lindsey and Penny. It was there also where I saw the top quality of the materials that would be put into my home. Love my home and.this spacious and mountain view Saddlebrook community. ... More

star-rating Hassle free buying

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Micah L.
  • Magnolia, TX
  • January 05, 2021

I told them what I wanted and expected and they met every milestone that they had. We love our new KB home

star-rating KB Home - I am very satisfied with my new home.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Erika C.
  • Houston, TX
  • January 05, 2021

I am very satisfied with my new home.

star-rating The time taken to make sure we understood the process of our house being built/lending process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yenifer A.
  • Henderson, NV
  • January 05, 2021

Staff is very kind and knowledgeable.

star-rating Greg and JR

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Nicholas K.
  • Winchester, CA
  • January 05, 2021

Easy and not scary at all

star-rating Everyone

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tailynne P.
  • Santa Clarita, CA
  • January 05, 2021

Very great overall great experience

star-rating Good Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yicun Z.
  • Irvine, CA
  • January 05, 2021

Eddie Liu help me a lot

star-rating KB Home - This is the second house we bought with KB.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Howard H.
  • San Jose, CA
  • January 05, 2021

This is the second house we bought with KB. Both times the experience was great!

star-rating Ease of designing and purchasing home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jacalyn L.
  • Jacksonville, FL
  • January 05, 2021

This is the 2nd time I have used KB Homes to build a home! When the process began, we were living in North Georgia. Everyone was very flexible in being able to schedule appointments. The design center is one of my favorite things because it allows you to make your home exactly what you are looking for. The building process was very easy and the building superintendent, Fidel, is awesome! He was available to answer any questions and since closing, he has handled all issues we have had. ... More

star-rating Great team!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Mark U.
  • Surprise, AZ
  • January 05, 2021

Loved working with Eric and Robert

star-rating KB Home - Great process start to finish, but so glad we're at the finish

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Trevor M.
  • Leander, TX
  • January 05, 2021

Great process start to finish, but so glad we're at the finish and living in our home! Great sales, customization, lending, and closing process.

star-rating KB Home - The best customer service once i walked through the door at the

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jordan B.
  • Henderson, NV
  • January 05, 2021

The best customer service once i walked through the door at the model home office with Vanessa. Great experience with the entire staff at the deign studio. And such a smooth and easy process with the loan officer Mike. I couldn’t have asked for a more better experience that what I’ve received with choosing to go with KB Home. ... More

star-rating Great Customer Service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Leonel S.
  • Redlands, CA
  • January 05, 2021

KB were great. Everyone gave great customer service and were a call away.

star-rating KB Home - Great sales, great customer service, enjoy the new home, thank

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jessie l.
  • Irvine, CA
  • January 05, 2021

Great sales, great customer service, enjoy the new home, thank you!

star-rating Excellent sales representatives,loan representative,and construction personnel.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Guadelupe C.
  • San Antonio, TX
  • January 05, 2021

I would highly recommend them to purchase a K B home. K B gives you more sq. Footage for your money.

star-rating KB Home - Great communication between me buyer and kb

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Phillip G.
  • San Antonio, TX
  • January 05, 2021

Great communication between me buyer and kb

star-rating Great Experience overall

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joseph K.
  • Palm Coast, FL
  • January 05, 2021

Quality home delivered as promised.

star-rating KB Home - It was a smooth process even with Covid.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Cheri T.
  • Kyle, TX
  • January 05, 2021

It was a smooth process even with Covid.

star-rating KB Home - Quality services promised and delivered

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Brianna S.
  • Richmond, TX
  • January 05, 2021

Quality services promised and delivered

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Emmanuel V.
  • Groveland, FL
  • January 05, 2021

From the day we walked to the door until the day we signed close the home was a smooth ride. The Wilson State team was very attentive and helpful during the process

star-rating KB Home - As a whole is very good

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Huajie L.
  • Irvine, CA
  • January 05, 2021

As a whole is very good