KB Home Reviews

All new construction homes are bound to have issues—accepting that is the first step to understanding the position you’ve just put yourself in as a new home buyer. From the minute I started the home buying process, Joe in sales, and the construction superintendent, Josh, and his crew have been unbelievably helpful! Any issue we’ve had was addressed immediately, or as soon as possible. From sales to closing; buying a new home is stressful, no matter what—but thankfully the customer care experience with KB and in the Autumn Winds community has been above and beyond what we could’ve asked for. By far, the best home buying experience I’ve had. Thank you! ... More

Building a new home could be very stressful and time consuming but KB Home staff helps you all the steps of the way making the whole process easier and less painful.

Love Vanessa and Sean -- extra help even when they were off that day and evening

The KB team was responsive throughout the home buying process and has been very helpful in resolving any issues that have come up since moving in.

Our Super has been really good. Any concerns that I have had he has taken care of them. I lived only a mile away from our new KB home so we were there almost every night after work. I always had questions and he explained everything well. I did not like the financing experience, that was a PAIN! But, again, overall we are enjoying our home and looking forward to spending these first Holidays in it!

KB Homes made it as easy as possible for us, there time schedules were on time and we were notified every week of the progress of the home while being built.

I purchased the Redwood home model that did not meet my expectations. What I saw at KB Home model, the master bedroom had a bay window and he porch was bigger. But based on the the elevation that was selected, the bay window was eliminated and the porch was was too small. I could not even fit any furniture on the porch. My sales agent Did Not communicate this information to me. This was a major disappointment to me. After moving in I noticed lots of mistakes on the home and sloppy work which took additional time for the workers to come out to fix.

Reasonable value for money

First class.

It was nice a easy

Helpful and Responsive!

Ask lots of questions

Everything was very impressive. No complaints

After more than five years of looking we finally found our home. The whole process from sales to closing was handled with genuine concern and professionalism. Thank you to Norma, Debbie, Kuellen, Solomon, Mike and Joanne for helping us to complete this wonderful journey. We appreciate each and every one if you.

Awesome experience

I have nothing but good things to say about KB Homes. I never thought buying a home can be so easy! Everyone on the team was amazing!

You can trust KB homes.

Andy, Fidel and Sal are amazing!

Great service and response in order to resolve the issue!! one piece of advise will be to increase a little bit the QC

I like the quality of the construction and the design of the house.Thanls KB Home

Build new the way you want it > buying someone else's problem ! Should have done this on our first house ! Looking at the houses in area , we still have the better deal . More sqft , better upgrades, better quality & NEW ! The process was simple and explained every step! Wont regret it !

Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!

Great home great service In a great neighborhood

The value for the price we paid for our new home is okay, despite the continued issues before after move in. However, the communication and service from the construction team and lender were very disappointing. I would highly recommend that future homebuyers stay far far away from KB.

We are new to AZ and kbhome, we love our new home and town.