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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11543 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11543 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Do it!

  • Edwin A.
  • Verified HomeBuyer
  • December 03, 2019
  • Elk Grove, CA

Smooth process. Love our new kB home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Simple & Easy Process

  • Alysabeth M.
  • Verified HomeBuyer
  • December 03, 2019
  • Surprise, AZ

Overall we are very pleased with the purchase of our new construction with KB Homes. Throughout the entire process we were kept in the loop with the construction superintendent, the sales team, and those involved in the loan process. Everyone was responsive and had all our questions answered promptly. Since moving in there have been a few flaws which was to be expected, and they all have been addressed in a timely manner. Overall we are very pleased and glad we chose KB Homes to call home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome home purchase experience

  • George B.
  • Verified HomeBuyer
  • December 03, 2019
  • Las Vegas, NV

Iam very happy with the builder the home and the professionals that were involved in my buyers experience Thank you very much

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great quality and amazing service.

  • Yesenia S.
  • Verified HomeBuyer
  • December 03, 2019
  • Marana, AZ

Great quality and amazing service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not impressed

  • Duane W.
  • Verified HomeBuyer
  • December 03, 2019
  • Venice, FL

Multiple issues with quality of material and workmanship.

KB Home responded:
Hi Duane, We're sorry for any frustration with your home and materials. If you would like to speak with a representative, we can put you in touch with a manager to look into your concerns. Please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure someone reaches out to you. –Nick

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Issues fixed in Tim

  • Alfredo C.
  • Verified HomeBuyer
  • December 03, 2019
  • San Antonio, TX

I would like to thank Mr. Mario Luebano for helping with the small house issues. Outstanding

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good neighbor and good quality

  • Jose S.
  • Verified HomeBuyer
  • December 03, 2019
  • Katy, TX

Good neighbor and good quality

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Tweeks were addressed, Lots of nice little things and energy efficient

  • Michael N.
  • Verified HomeBuyer
  • December 03, 2019
  • Georgetown, TX

First off I dont like the pre-engineered lumber in the ceiling space, but all new homes are built this way. It prevents storing or walking in attic space. Second with all new homes there are tweeks that need to be addressed Travis and Ishedro made sure to take care of all these items. Third nice little features like the side fences go near the front of the house and options to add extra outlets and lights (like in the garage) were nice inexpensive options. Fourth our house (built 2019) is in an all electric neighborhood and our new energy star certified home lived up to its certification. Our ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pleased Homebuyer

  • Cornetha C.
  • Verified HomeBuyer
  • December 03, 2019
  • Riverside, CA

KB is committed to building relationships. From the sales office, superintendents, design center, customer service and closing coordinator communication was always effective. From start to finish we could not be any happier. We visited several other competitors and by far KB Homes offered everything we desired. Tonya B. In the sales office worked hard for us and represents the vision of KB. We are so grateful we achieved our home ownership dream with this builder. The craftsmanship of our home is solid and well built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB HOMES

  • Jancy M.
  • Verified HomeBuyer
  • December 03, 2019
  • Pearland, TX

Great group of professionals.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Overall everything worked out eventually....

  • Ryan J.
  • Verified HomeBuyer
  • December 03, 2019
  • Apopka, FL

There was some last minute mess ups or things that were done at the last minute. Some stuff that was rushed that I didn't bother them to fix. Figured it was being "picky". I wish on some things I would have asked or spoken up about. Examples: My grass is really spotty and I have to pay to water extra because it was neglected when put it. 2: They messed up on my front porch and had to repaint it and paint is all over my mulch. 3: The different colors on the house is uneven and not straight( sloppy). 4: Some door a slightly crooked and need to be fixed still.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Very Satisfied

  • Tony S.
  • Verified HomeBuyer
  • December 03, 2019
  • Firestone, CO

Everything was done as promised.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing experience

  • Joshua T.
  • Verified HomeBuyer
  • December 03, 2019
  • Uhland, TX

First time homebuyers and it was a great experience! Kb definitely answered all questions and helped us out along the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Helpful sales staffs.

  • Yuju C.
  • Verified HomeBuyer
  • December 03, 2019
  • Hayward, CA

Helpful sales staffs.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Constantly aggravated

  • Lawrence S.
  • Verified HomeBuyer
  • November 30, 2019
  • Surprise, AZ

Check your build daily the contractors hired are unskilled labor

KB Home responded:
Hi Lawrence, I'm very sorry that you're disappointed with your experience. Please email us at CustomerRelations@kbhome.com with your information and we will ensure a representative reaches out to you as soon as possible. Best wishes -Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wonderful Experience

  • Stephanie Y.
  • Verified HomeBuyer
  • November 27, 2019
  • North Las Vegas, NV

Everyone was polite and professional. I worked with a great group of people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience, good communication and attentiveness

  • Shawn M.
  • Verified HomeBuyer
  • November 26, 2019
  • Round Rock, TX

Great experience, good communication and attentiveness

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Integrity, friendly great salespeople and customer service all

  • Mutallib M.
  • Verified HomeBuyer
  • November 26, 2019
  • Orlando, FL

Integrity, friendly great salespeople and customer service all around.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice

  • Alfred B.
  • Verified HomeBuyer
  • November 26, 2019
  • Winchester, CA

Maybe have a backyard landscape option

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good price, regular workmanship, ok materials

  • Edgar G.
  • Verified HomeBuyer
  • November 26, 2019
  • Katy, TX

You get an ok house for a good price, but be very careful with the builder contractors they will leave a mess and to make them to clean after is very difficult, other than that you get a good place to live for an affordable cost.

KB Home responded:
Hey Edgar, thanks for your feedback. Regarding the mess, let us know if we can be of any assistance at CustomerRelations@kbhome.com. –Nick

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - Great company

  • Amanda K.
  • Verified HomeBuyer
  • November 26, 2019
  • Mesa, AZ

Great company

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Love the home.

  • Kamal O.
  • Verified HomeBuyer
  • November 26, 2019
  • Round Rock, TX

Love the home.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Simple buying process. Beautiful home built.

  • Ethan H.
  • Verified HomeBuyer
  • November 26, 2019
  • Las Vegas, NV

From start to finish, the purchase process with kb was simple. The staff was incredibly knowledgeable and friendly. In the end we have a beautiful home and we are proud to have gone with kb.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent services received

  • Anonymous
  • Verified HomeBuyer
  • November 26, 2019
  • Fort Worth, TX

I have not faced any issue working with KB Home. I strongly recommend them for any potential buyer of the house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our KB Home

  • Daniel M.
  • Verified HomeBuyer
  • November 25, 2019
  • Clermont, FL

Thus far we are very happy with our purchase. Great neighborhood, great house , and the few minor issues we've found have been addressed with urgency. Our only complaint would be in some materials used, particularly the quality of grass used. Overall, moving into a KB home seems to have been the best choice for us!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5