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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11538 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11538 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

First Home Buyer!

  • Haley R.
  • Verified HomeBuyer
  • April 22, 2025
  • Elk Grove, CA

The perfect first family home! Good responsiveness, answered all my questions and kept me updated along the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Jesse R.
  • Verified HomeBuyer
  • April 21, 2025
  • Chino, CA

The best home buying experience I could have asked for! From start to finish, the process was smooth, professional, and surprisingly enjoyable (shout out to Kelly) The team was knowledgeable, responsive, and truly cared about helping me find the right fit. The home itself is beautifully built with attention to detail and quality craftsmanship. Every room feels thoughtfully designed, and I can already tell it will stand the test of time. Highly recommend to anyone looking for a well-built home and a stress-free buying process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB gives you great value for your money

  • Tambe E.
  • Verified HomeBuyer
  • April 21, 2025
  • Round Rock, TX

It was a privilege working with the KB team. The team made the complex home process look so simple and easy. They were always there to guide and provide clarity to where necessary. Good and quality materials were used, above I had the opportunity to make some interesting choices and designs from the KB design studio. KB gives you great value for your money.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great House

  • Stephen E.
  • Verified HomeBuyer
  • April 20, 2025
  • Parrish, FL

Everything was great from start to finish. The Project Manager was on top of everything every week. If there was something wrong I pointed out was fixed. The financial division was very helpful in all ways.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thank you KB for my dream home!!!

  • Zoila A.
  • Verified HomeBuyer
  • April 20, 2025
  • Von Ormy, TX

Had great people in my corner helping me get my house. Thank you to Juliet, Jamie, Francesca, Tino, Raul, Jacob and if I forgot any others, please know I appreciate you as well! Throughout the whole process I always had people to go to, and couldn’t have done it without them. Thank you guys!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Edgar F.
  • Verified HomeBuyer
  • April 20, 2025
  • El Cajon, CA

All the staff were always friendly and helpful. I got all the help and assistance since day one and until the end of the process. Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Was fortunate to come across a home that was ready to move in and love it

  • Andres V.
  • Verified HomeBuyer
  • April 19, 2025
  • Moreno Valley, CA

We had seen these model homes several times and loved them. Finally after coming back about 4-5 different times, Ozzie mentioned they have a home ready to move in. Unfortunately for someone else they had to pull out of this deal for personal reasons. We got to view the home and lived the flooring, cabinets in kitchen and the yard size so we decided to move forward. Was in the home in about 30 days

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Lisa A.
  • Verified HomeBuyer
  • April 17, 2025
  • New Braunfels, TX

I highly recommend KB homes. They were super helpful and I had a amazing experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Well Informed Construction Process

  • Gayle H.
  • Verified HomeBuyer
  • April 17, 2025
  • BOERNE, TX

Alvaro was the Construction Super for my home in Shoreline Park. He was very attentive and responsive to all my questions. He thoroughly explained each step of the construction process to ensure I understood. He was very responsive to my calls and emails. Alvaro was also proactive in letting me know about any delays (some issues beyond the control of KB Homes) so I could take appropriate measures to minimize impact to scheduling for close and moving. I felt well informed through the whole construction period. KB honored their comitents related to appraisal values and financing ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Fantastic first time home buying experience.

  • Kevin G.
  • Verified HomeBuyer
  • April 17, 2025
  • Riverview, FL

Every step of the way went even smoother than I could’ve imagined! Every person I met along the way was incredibly knowledgeable, kind, and professional. The communication between kb personnel and myself was seamless. At any point I had any questions or confusion my questions and concerns were extinguished immediately with clear, concise, and consistent communication. The house came out beautiful and exceeded my expectations. I am extremely satisfied with my experience with KB and will 100% recommend them to anyone I meet looking to build or buy a home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Gurmaskeen S.
  • Verified HomeBuyer
  • April 17, 2025
  • Antelope, CA

Buying a home was a good experience overall. Although there was some confusion at the beginning—especially around the sale process—the team eventually handled things well. The loan department and customer service other departments were helpful, and they worked to clear up the issues. In the end, they made the overall experience pretty smooth and positive.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

From finance to possession it’s been a pleasure working with you guys

  • Matthew M.
  • Verified HomeBuyer
  • April 17, 2025
  • Escondido, CA

From Don in finance to Rory in building the new home it’s been a pleasurable experience for my wife and i

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Haven

  • Anonymous
  • Verified HomeBuyer
  • April 17, 2025
  • Ontario, CA

We moved in to our new condominium recently and it has been a warmth of solace which KB home has provided. Our minor concerns have been addressed structurally speaking, and grateful for the extra attention rendered to make it worthwhile living. Thank you KB for the beautiful experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Loving my new home

  • Carlos Y.
  • Verified HomeBuyer
  • April 16, 2025
  • Hollister, CA

I am really enjoyed working with my loan advisor and sales representative. They were both quick to answer all of my questions and really made sure this process was smooth for me.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Sales office is very good.

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2025
  • Homeland, CA

The Sales office (Christina) is Great. The Home orientation and warranty guys are real good and responsive. The KBHome Mortgage office is quite inept. They seem to not have their act together to get the information for loan processing in a timely manner. Took 3 months to get this closed!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2025
  • Jacksonville, FL

They kept you informed every step of the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2025
  • El Cajon, CA

From the sales agent to builder and rest of the team were very friendly and helpful. Always one call away to solve any issues and problems.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience, we love our new home!

  • Diana U.
  • Verified HomeBuyer
  • April 16, 2025
  • Clermont, FL

We love our new home and our community. They offer great floor plans and design options to choose from. KB Home team is outstanding and they have helped us on every step of the process. Buying a house can be a stressful process but we really enjoyed it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Imperial Forrest Staffers

  • David R.
  • Verified HomeBuyer
  • April 15, 2025
  • Alvin, TX

From the beginning to the end everyone from the sales team through to the finance team and then the construction manager were there for any of my concerns about the process of building a house. The contractors were very helpful and respectful of the fact that they were in a home that was being built for someone else and took pride in their work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful team to work with

  • Nathan D.
  • Verified HomeBuyer
  • April 15, 2025
  • Texas City, TX

I was nervous starting the process but everyone at KB were available and answered all my questions. I think the price is fair for the value of the home, especially compared to others in the area. Overall I am incredibly happy with the experience and thankful for all the help the KB team offered throughout every stage of the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was a good experience

  • Anthony M.
  • Verified HomeBuyer
  • April 15, 2025
  • Riverview, FL

It was a good experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new home

  • Dalia M.
  • Verified HomeBuyer
  • April 15, 2025
  • Casa Grande, AZ

We love our new home, quality of materials need to improve however, the house is beautiful!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Janice and Trevor were phenomenal

  • Jonathan L.
  • Verified HomeBuyer
  • April 15, 2025
  • Anaheim, CA

It was a bit of a process, but both Janice and Trevor were great and very helpful in dealing with the stresses of purchasing the new home. Highly recommended.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Honest Review

  • Isiah D.
  • Verified HomeBuyer
  • April 12, 2025
  • Lincoln, CA

I have no problems with the sales representative and the home buying experience but I do have a problems with the materials/equipment of the house. My family and I just moved in 1st week of February 2025 and we already encountered problems with the dishwasher on our 2nd week and now, our garage door.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Highly Recommend!

  • Shandette H.
  • Verified HomeBuyer
  • April 10, 2025
  • Thornton, CO

My experience buying from KB Home was one of my best home buying experiences! I felt like the entire team cared about the quality of the home and communicating at every step. I highly recommend KB Home to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5