KB Home Reviews

Make sure Everything is fixed before signing your contract otherwise. They don’t care anymore. They are rude and not listening if you have a problem.

All great

The process from start to finish and even now with warranty has been above average, my Superintenant Drake was unbelievable the quality of the workmanship was top notch and house was built on time, my sales agent Lindsay was awesome being that I was in Florida while house was under construction she would send me a updated picture every Friday without me asking which was so nice to see. Jamie In Waranty has been great to work with she has reached out to me a few times, I keep telling her that the quality was so great that there is no warranty needed. Even the other sales agent Michael in the model was awesome to talk to You so cool and very nice such a great team all of them. Also forgot to mention Jenna in design studio was super! She definitely knows her product and was a pleasure to work with. ... More

Easy to buy

Whenever we had any issues it was addressed quickly. Due to our personal situation all of the staff were very kind and patience with alot of understanding.

Some of the finish work is a bit sloppy, nothing major put details that really should be done better. Very long response times for some warranty issues that should be very simple to resolve.

Items on my home were not fixed in a timely manner and are still open

House is Great. Some places you can tell where operations were rushed. But they do come out and correct any issues ASAP.

Overall, the home was constructed well. That said, greater focus on small details would have made it better. One example is the placement of the water pipes underneath the master bath sink. The placement takes usable space away from the interior of the cabinet. On the positive side, Rory and CJ have been great in quickly responding to issues.

KB Homes Cust Service is out of the world !

Gena our sales lady was very knowledgeable and attentive to our needs and questions and very thorough during the purchase process of our new home.

We had an awesome experience from start to finish and beyond. Everyone from David to chad to Jason was attentive to our needs and requests throughout the entire process. We can’t say enough great things about the whole kB team.

This is my second time purchasing a KB HOME, I like the customer service from all department from sales, finance to escrow.

I always felt I was treated by people.

A person usually doesn’t build a home in retirement. For me, however, it was a good decision and a great experience. All of the KB Home team (sales, construction, design studio) were a pleasure to work with and were always responsive to my concerns and questions

Thank you

Very happy with the entire home building process.

We generally love our house, but getting certain issues taken care of is tainting the experience.

KB homes pricing is very affordable, best in the market out there.

Home should have been inspected for issues prior to my walk thru. There was a obvious electrical issue with the fireplace ( live wires laying inside the fireplace) that was a safety hazard. Was not fixed until we were in the home for 3 weeks.

Nothing but 5 stars

It was our first time buying a home and KBH made our experience be an amazing experience. After looking at other home builders we knew that KBH was the one to go with and so far it was the right decision.

the foam outside is terrible and the plants were not very well taken care of, but overall the house is fantastic.

KB homes representatives were always at the disposal of the families purchasing questions at all times and conditions.

The house style and materials is best