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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11543 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11543 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Awesome

  • Raymond P.
  • Verified HomeBuyer
  • October 22, 2019
  • Florence, AZ

The whole home buying experience with KB Homes was wonderful. I didn't feel any pressure during my home selection process. The sales representative was welcoming and informed as to what KB Homes had to offer in their homes. I didn't feel any pressure in making a selection. The whole loan process went smooth and easy. My loan officer was prompt to respond to the questions I had. Our construction supt. was wonderful to work with, he always kept me updated on every phase of our home construction. My visit to the Design Center was great. Design Center representative presented many ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Easy home buying experience.

  • Kathleen M.
  • Verified HomeBuyer
  • October 22, 2019
  • Riverside, CA

Easy home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful home and we got just what we paid for

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Fresno, CA

KB Homes the developer always was and continues to be professional and quick to respond to issues. Although we had some delays/issues with KBHS I don’t have anything negative to say about KB Homes and the building crew. I do believe the quality of paint used for internal paint was below average and the quality of wood with fence boards was just OK. Not to say I didn’t get what I paid for I just expected something a little bit better. Overall I am very pleased with my new home and look forward to growing and raising my family here.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Camarillo, CA

The builders are extremely helpful and provide excellent customer service. Great buying and move in experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Debo S.
  • Verified HomeBuyer
  • October 22, 2019
  • Milpitas, CA

Good service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased with my new house

  • Robert C.
  • Verified HomeBuyer
  • October 22, 2019
  • Seffner, FL

Do you homework before going to the design studio. It's really too much for one day. After you get about half way through the choices you are exhausted. You just want to get it over with and you make mistakes.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The home of our dreams.

  • Arthur H.
  • Verified HomeBuyer
  • October 22, 2019
  • Helotes, TX

After living in a KB Home for 25 years we made the decision to move based on health issues. We wanted to build another new home. After looking at a number of other builders and communities we returned to KB because of value, quality, and location. KB builds solid, comfortable, affordable homes often for first time buyers. We expect to remain in this home for the rest of our lives. KB offers a wide range of upgrades and their design center is staffed to guide buyers through the many choices available. Every aspect of the process, sales, design, building, and post-closing follow- up have met or ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Glad the Process is done

  • Anonymous
  • Verified HomeBuyer
  • October 22, 2019
  • Saint Augustine, FL

We were not thrilled with our realtor as the updates were always 2 weeks behind, we didn’t receive our mailbox keys once we closed and then I had to drive out of my way to get them to avoid my power being turned off, and we initially had to change lots from our original pick which put us a month behind. Our superintendent was awesome and really helped with our experience. He always addressed all of our issues and never seemed annoyed with questions or concerns. He kept us up to date throughout the process as well. Overall quality of home was good and I’m happy for the price, I was not ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Our KB representatives are welcoming and address our concerns.

  • Doria B.
  • Verified HomeBuyer
  • October 22, 2019
  • Menifee, CA

Our KB representatives are welcoming and address our concerns. They made it clear that if there is anything that comes up relating to our home to contact them and they will take care of any issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our new home!

  • Leah C.
  • Verified HomeBuyer
  • October 22, 2019
  • Las Vegas, NV

We recently purchased and absolutely love our new KB Home. From inside to out the craftsmanship is beautiful. Every step of the purchase and build was easy and enjoyable and the staff were always so friendly and great to work with. Would highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Matthew was fabulous.

  • Rajesh D.
  • Verified HomeBuyer
  • October 22, 2019
  • Elk Grove, CA

Stay in contact with your the manager at all stages of the building.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - I had a great process throughout the building and moving in process!

  • Erika C.
  • Verified HomeBuyer
  • October 22, 2019
  • Manor, TX

I had a great process throughout the building and moving in process! Highly recommend KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service!

  • Dedrea J.
  • Verified HomeBuyer
  • October 22, 2019
  • Houston, TX

My experience was great from signing purchase agreement to closing!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - I asked multitude of times throught the building process for

  • Jennifer D.
  • Verified HomeBuyer
  • October 22, 2019
  • Boerne, TX

I asked multitude of times throught the building process for a few key items to be fixed and promissed repeatedly that things would eventually be taken care of. NOTHING was corrected even after close.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Awesome builder

  • Shivninder G.
  • Verified HomeBuyer
  • October 22, 2019
  • Stockton, CA

Builder that knows what home buyer wants and works on those interest grounds to make things happen.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great home

  • Gabriel M.
  • Verified HomeBuyer
  • October 22, 2019
  • Converse, TX

Great home

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB’s new houses

  • Anonymous
  • Verified HomeBuyer
  • October 15, 2019
  • Newark, CA

the quality and designs of new houses has been improved a lot, but there are still some rooms for KB home to further improve.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

So far so good

  • Christopher W.
  • Verified HomeBuyer
  • October 15, 2019
  • Moreno Valley, CA

Very nice from the start to finish. It’s been a great experience. I highly recommend buying from KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Things went well.

  • Marcus S.
  • Verified HomeBuyer
  • October 11, 2019
  • Fresno, CA

Things went well. A little hookup with financing but everyone took care of things and I’m very happy with the outcome

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Another great home!

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2019
  • Denver, CO

This is the second home we've purchased from KB Homes. The process has been greatly improved over the last several year, and it was already good enough that we had no qualms about going through it again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Mahmut U.
  • Verified HomeBuyer
  • October 09, 2019
  • Round Rock, TX

KB is doing good job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Really Poor Quality

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2019
  • Newark, CA

Really disappointed with the some of the house quality feature vs what being communicated.

KB Home responded:
Hello, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -Brian

Total Score 1


Quality 1

Trustworthiness 3

Responsiveness 5

Punch list

  • Bob S.
  • Verified HomeBuyer
  • October 08, 2019
  • Helotes, TX

Punch list 2 1/2 months, not complete

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Great experience

  • Anita L.
  • Verified HomeBuyer
  • October 08, 2019
  • Chino, CA

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I Love my new Home

  • Faublas R.
  • Verified HomeBuyer
  • October 08, 2019
  • Manor, TX

I love my new home because it have a similar floor plan to the house i just left in San Jose CA, I love the home, the quality, the cul de sac, and its just the right size,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5