KB Home Reviews

Having lot of post closing issues and those are not addressed properly. No point of having 1 month check in of everything has to go through the product warranty.

all process was very smooth from sales to close. all the staff was very profesional. Highly recomended, most of my friend were surprised with the quality of the house. House was finish almost 1 month before they commited

Buying a house can be a stressful process, especially when it’s a new build. My wife and I are from San Diego. When we first decided to move to Tucson we drove the entire city looking at new build construction sites. KB, by far, had the best prices and the best customer service. They took the time to make sure that we understood the models and pricing. They didn’t look at my wife and me as just another number. Throughout the process they were accommodating with us being out of state and expecting a new baby. They delivered a quality home on schedule as promised. Not only did they deliver us a quality home as promised, but they are still there when we need them. No matter what time or what day it is, they will always respond to a text and take care of any issues. Henk and Tom have been amazing. We are completely satisfied! ... More

Ask about prices dropping for homes being sold around you . They will not tell you if the prices had dropped .

There were some areas in the house that needed attention. They were taken care of by construction manger right away. Overall good experience.

Busted pipe has caused continued water flow in backyard and front.

It was a smooth transition and great experiences to move from our apartment into our first home .

Everyone was so supportive and helpful throughout the process. We can recommend everyone from sales to design center, to home loan to construction and follow-up as top notch.

Gena R made the home buying experience from KB Home very pleasant and memorable. She assisted us from the time we toured the model home to the handling of the keys after we close. She continued to send us weekly updates (with photos), and responding to every one of our numerous questions promptly.

Awesome community , location and beautiful houses.

Minji, Reggie & Iraya made this experience enjoyable and with literally NO STRESS. This has been the best home buying and building experience we have ever had!

Great home we have been in for over a month. Everyone has been great. Mike did a great job meeting all our needs. He is over stressed with all the houses being built, but still found time to help us. Including helping me unload cargo from my truck.

From the sales team to the detailer and final walk through we are extremely happy with our experience and our new home!

Excellent service.

all sales team members are very helpful

KB has got it down to a science, or rather, an art. Amazing to me how quickly everything was completed, and deadlines consistently met. Head foreman David Hartman was friendly, professional, and responsive to our concerns throughout. Minor complications were resolved in a timely manner with excellent customer service provided by Ben Heese and staff. All contractors assigned to fix items during the inspection phase were prompt and professional. Useful information was provided to us (the homeowners) to help understand how said items work. Good communication was provided throughout the process. Salesman Lee Williams was an absolute pleasure to deal with, and committed to a smooth flowing process. I would highly recommend KB Homes, especially for a first time homeowner to establish equity and build for the future. ... More

When we first came in we told Patricia about our negative experience with KB in a different location in the past. She apologized and guaranteed that would not happen. Besides waiting longer for the house to be built she was great. Constantly called, text and sent pictures with updates. Then there was Brian the job super (not sure of his title) he was fantastic, he went above and beyond for us, Thank you so much.

This took about 8 months to build but it was well worth the wait time. We picked out a beautiful 1718 sq ft home located in a prime location of Elk Grove. It is probably the only home community in Elk Grove that is within walking distance to the light rail station. This home community is also conveniently next to highway 99 exit as well, without hearing the traffic. Tips for new home buyers, please make sure to select all your home upgrades and do a walk around home inspection after the home is completed. There were a few minor items that needed attention on my new home which was two cabinet panels replacement, top kitchen stove cover replacement, and the guest bathroom temperature adjustment knob. Upon discovering these items needing replacement I contacted Rob Reinold and he quickly addressed it and advised me he will have these items taken care of as soon as possible. His customer service and professionalism was on point and he always took the time to go over the entire home, give tips on standard housekeeping, and assured that things will get handle timely. John also was very determined to deliver to quality home on the timeframe that was promise and he delivered. Upon my walk through with John, he addressed all of the minor details of the home that needed attention as well. John took care of it the following week without any hassle. If there was a way to give more stars on this survey, I would give KB Home +5 more stars because they everyone that works there regardless of being in the office or construction field, they go the extra mile to make sure all of my request and add ons are done with great craftmanship and the little details are attended to. I will also be completing the main survey as well before the end of this month. KB Homes are more than excellent, they’re above and beyond and always aim for 110% in the work performed. ... More

Kb homes always give information and great feed back for helpful tips. My advice is to always ask questions long the way they are so good at giving you good answers.

200% ❤️

top top! keep it up

Good attention, materials, and quality in general.

Great Home! This is my first home purchase and I got to say that the the whole overall process was great! If you can afford to purchase a home here in this section it's well worth the investment.

Great details friendly service building a community

My home was built faster than expected ..