KB Home Reviews

Best Builder overall

Great people and smooth process. Everyone from the design studio to sales rep and construction manager.

The house features, efficiency and design the best. Service and warranty is good, however there is room for opportunity in the warranty responsiveness. The construction workmanship is bad, needs to put more attention to details!

We have had a positive experience with our home building process. We were always kept in the loop and up to date on everything that was going on each week. Anything that needed to be tended to was taken care of immediately. The people we worked with from the salesman, the planning center, the contractor, and on have been very friendly and helpful in every way. We recommend KB homes.

So far so good. Pleasef

I did not like the tree in front of my house so I asked if they can change it for me and they automatically did it. They also checked the air conditioning when I thought there was something wrong with it.

It's quiet a great experience on the process of home buying, Once you qualify financially, the building is amazing from start to finish and you can see it step by step within the timeline. The Engineer Supervisor updates us on a weekly basis as far as the progress of the construction. He is always on top of everything and very responsive to any issues that we may have. We are so impressed with the quality of workmanship and materials that the house is highly energy efficient.

I would refer KB to a friend or relative with the caveat that they must stay alert and involved during the whole process. If you don't understand something, speak up. There were several errors along the whole buying/building process. KB was responsive and corrected the issues after I noticed and mentioned the errors. Of note, I found a lack of transparent deadlines for making buyer decisions, with a then all of a sudden immediate need to finalize choices with a very short lead time. I had done my research early into the options I wanted (both within the KB design center and outside resources), and so I was thankfully prepared to make the choices. If I had not been ready, I could have been forced into making decisions that might have been mistakes. Buyers...stay involved in the process and speak up when something is not right. I found the KB staff to be easy to work with. I do love my new home! ... More

Home is in good condition, there are details in the house that could have used some extra attention.

Had quite a few issues during construction, but after moving in Zach and Khanh have done an excellent job with addressing all questions and have been very pro-active. They completely changed our opinion about KB and regained our trust in your company. Very well done by them and we hope that they serve as an example for the rest of the team.

We had a great experience working with everyone involved in the process of getting this home, especially Angelina, Josh, Jason and Richard at the Monterey homes. They were all very attentive to our needs, wants and requests.

we love our home and the experience we had with KB.

Overall I am satisfied with KB Homes finished product. There are a few pending items that still need to be addressed but the staff has done a good job at scheduling the required repairs.

Very Good

I had an wonderful experience with KB Homes and even more so because it was my first time buying a home so the process was made easy and very understable in my opinion. Any issues that I might’ve had were addressed professionally.

The KB team was very responsive and helpful

Excellent service and sales rep sue

Everyone was so accommodating and helpful! A very good experience!

Make sure you fix every detail before final walk

KB Home met and exceeded many of my expectations. But it seems like you deal with too many different people during the process and it can get extremely confusing. I did feel as though some of my upgrades were too expensive.

We had an outstanding experience, great customer service , quality materials, they made us feel like family. Highly recommend KB as a builder.

Nails and metal pieces along back of house. Towel racks not secure. Light fixture in main bathroom not straight. Drip system in front yard not working for plant next to entrance stairs. cement dropping on driveway (hard will take hammer and chisel to remove, Front light fixture not straight

Great job by sales and construction teams. Very satisfied with the entire process.

very please with the builder

The customer service with KB homes is fantastic! The whole experience went so smoothly and we were kept informed every step of the way.