KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3398 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3398 Reviews - 315 Communities
5 ★(2519)
4 ★(484)
3 ★(206)
2 ★(115)
1 ★(74)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating Great experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My family and I are very pleased with all the work from everyone in the KB family. Thank you.
star-rating Great overall home buying experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Sandy in sales, Paula in mortgages, and John, our project manager, were all very responsive and easy to work with. The quality of workmanship in our home is great, and all issues have been promptly fixed. The home was built on schedule, and closing happened smoothly right before the holidays and about two months ahead of the initial plan when the sales contract was signed. We are very happy with our new home, and I highly recommend KB Homes. ... More
star-rating 3rd KB Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We enjoyed our first two KB homes so much we end going with them again.This was our third time buying a new KB home over the past 30 years. We have always been very happy with the value for our money.
star-rating Tommy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The best team of Sales, Site Supervisor and Warranty.
star-rating KB Home - It was a very smooth and comfortable experience.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It was a very smooth and comfortable experience. All staff were very knowledgeable and responsive. Always willing to respond to any questions or concerns that come out through the entire process. After the property was ready, KB team continues to be beyond responsive and very proactive, paying attention to even the smallest details. Constantly checking in making sure all is as it’s supposed to be. ... More
star-rating KB Home - The whole process was pretty easy.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole process was pretty easy.
star-rating Positive Review
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Office- Debbie, Yvonne, and Renee, All Best, Caring, Honest Customer Service
star-rating KB Home - Great service.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great service.
star-rating Our new home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We love our new home and are so please with our experience.
star-rating Great build. This survey is from Jerry and Cindy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I give a ten to the entire KB crew. Very attentive and responsive. I would have KB build my next house but I’m not moving again.
star-rating KB Post move in survey
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The post move in maintenance has been excellent. John Dean has been very responsive and professional.
star-rating KB Home - excellent
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
excellent
star-rating KB Home - Brian helped out a lot during the building process
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Brian helped out a lot during the building process
star-rating Excellent experience from beginning to move in
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We were shown a lot that was affordable and the home buying experience began. Exceptional experience at all points of contact.
star-rating Happy Homeowners
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We felt very supported from the beginning to the end of our homebuying process.
star-rating A1
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great service, quality and people
star-rating KB Home - I’m very happy and very satisfied of my new home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I’m very happy and very satisfied of my new home
star-rating KB Homes Review-Heritage Park, New Braunfels, TX
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB homebuilders have built my family a wonderful house that we are proud to call our home. The craftmanship of the construction, professionalism of the staff, and the overall quality are top-notch. Driving up to my KB home every day, I know we made the right decision. Minnie Arias and Jeff specifically are two KB employees who should be sought out and recognized! ... More
star-rating Amazing Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My husband and I got our first house this holiday season- and it’s been the best experience. Carol, Bobby, and Mark are some of the most genuine and productive people I have ever met! Working with them To get our house exactly how we want it has been such a blessing. ... More
star-rating Amazing experience and product quality!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Homes has always produced quality homes and their home buying process is by far the best in the country. They are an exceptional builder who created high quality homes with customer satisfaction in mind.
star-rating KB Home - Great experience for first time homebuyers
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience for first time homebuyers
star-rating KB Home - Great company and employ
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great company and employ
star-rating Pleased
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Answer that every Monday up date call. They are very informative.
star-rating We love our home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We really have nothing but good things to say about KB Home. The experience was great minimal issues and the staff Carol/Bobby/Mark we awesome. They are really great people to work with.
star-rating Great Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience from purchase to close! Great builder.