KB Home Reviews

Sold me a lot then built guest parking on part of my property. Awaiting what they are going to do, otherwise need to take legal counsel. Didn’t even have on the lot map they were adding guest parking near my home. Who wants strangers coming and going outside their doorstep? Contractors constantly over due to faulty and incomplete construction. All promises things would be fixed. Still dealing with humidity problems, AC problems, plumbing problems, electrical problems. No one cares. Never ends. Already contacted a realtor to sell my home but KB dropped sales pricing and offering better incentives now, 2 months after close, so looking to loose a ton. Stay away. ... More

Quality is very bad. What they sell is very different to what they deliver. The only important thing for them was closing the sale no matter what. Quality the worst of all the builder I have purchased from including Lennar, GL Homes., Horton.

Would never buy from KB again. Poor quality and workmanship. Their subs drink on the job. They cant seem to get it right the first, second, or third time. Service after wards has not been any better. Had an oven door damaged at installation. It’s been 3-4 months and it’s still damaged. Floor already started buckling. They started the repair and have not come to finish.

We purchased a KB Home in Las Vegas and had a great experience. We purchased a more expensive home in Florida and it has been a total disaster from the day we got here.

This is a waste of my time. I wish I could take back the 5 star review regarding our supervisor Stacy. I have nothing positive to say here.

Worst experience, would never buy again from here. Stay away if you can.

So many issues, I wouldn’t know where to start..go with a different builder.:any other builder

This was the worst experience I've have with buying a home, closing pushed back 4 times after closing issues with plumbing.

Agent disappeared after her name was on the contract that got her the commission. Senior leadership supported her behavior and defended it when questioned .

Terrible experience with building team and sales. Not a builder who keeps the customer in mind since everything done is always rushing the customer. Mistakes were made by builder yet customer has to pay the price. Unable to trust Tami, Nick, and Al.

The most bizarre people to buy homes from. Warranty manager Mr Matt never picks his calls or responds when you have an emergency or issues with the home to discuss. They just ignore you. Absolutely terrible!

My home buying experience with KB was terrible—the worst experience I've had. I felt mistreated so many times. They took almost two years to build my house. Communication was non-existent, and when I reached out to talk to them, they acted like I was bothering them. I was unfairly treated regarding the interest rate, closing costs, and even the location of my home. If I had the funds, I would have considered legal action against KB Home. I wouldn't wish what I went through with KB Home on my worst enemy.

Unfortunately we have had a very bad experience with our KB home purchase. Not only did they fall greatly short on presenting a finished "New" home but have lacked any sense of Urgency to get issues resolved. The staff are pleasant and friendly but just haven't gotten it done as of this review. I know people that have purchased Kb homes and loved them so maybe we just got a bad crew.

This was the worst home buying experience I’ve ever had. I will not recommend KB homes to any one of my friends, family or even my worst enemy. No one should ever have to deal with a lazy, unorganized, unprofessional group of people ever especially when buying a home. Buying a home is suppose to be an enjoyable experience this however was far from it. I’ve been moved into the home for 3 months and stuff is still not finished yet. They do not keep their word even if it’s on paper as contract. Worst company to deal with

The builder appears to have hired contractors who offer rock-bottom pricing but deliver subpar workmanship. Since moving into my new home on February 15th, I have uncovered numerous issues and defects in the construction. The most glaring example is that even something as basic as installing a wall oven was done incorrectly. At this point, I've given up trying to get the builder to address and resolve these problems, as repeated attempts have proven futile.

No one show up in the house for the 10 days walk nor the 30 days walk. I had a list of items that need to be completed the house drywall paint doors are damaged. Locks are not working properly bathroom problems and still no one showed up. I reach out to the construction manager. I left them a voicemail. I text them the information they get they send me the people that wrong. I still have problems in the house has not been fixed. I would highly recommend it. Anyone from future resident of KB Homes . Do not sign the closing until you have everything completed in the house to your satisfaction

Had a major issue issue related to crawlspace and still it exists, wood work is not proper throughout the house. For 30 days they bluffed that they are going to fix a wood work issue and on the day of closing they mentioned that it cannot be done. Literally no response from KB Warranty team, need to follow-up multiple times on any issue. Very high price.

It has been a nightmare starting with the closing that took 5 hours at no fault of my own- to a pipe leaking in the wall a week after I closed.

WE HAVE BAD EXPERIANCE WITH KB HOME FINANCE AND STUDIO .WE MISS A LOT THING BECUASE OF THE STUDIO AND WE WASTE OUR TIME WITH THEIR FINANCE IS NOT APPROVED WITH THEM FOR 7 MONTHS AND THEN I WENT WITH ANTHER LENDER APPROVED WITHIN 20 DAYS .THE SALES MAN IS GREAT HIS NAME IS BRANDEN AND THE SUPER ATTENDENT LORENZO ,BOTH ARE VERY HELPFULL .

It has been a horrible experience to enter the house of your dreams and that it has too many inconveniences and that when trying to fix one thing they break down another, we are still waiting for repairs in our house and it's sad that they don't want to help us

Material is so bad in my house

KB sales office upgraded my flooring to wood and failed to send me a sample of the flooring. I requested 1/2 inch to 5/8 inch engineered wood! They used cheaper 3/8 wood and charged 30K. Did not send me sample! THIEFS!

From the start to the end was awful. I regret signing off at the walk through as I was promised areas of the home would be corrected and still have not 2 months later. I have called and text several people with no response.

KB WILL NEVER GET MY BUSINESS OR HARD EARNED $$$ EVER AGAIN, PULTE HOMES FROM HERE ON OUT.

Kb is one of the worst company to deal with. If you have any issue with the home no one seem to be able to help. Stay away. Recently purchase less then 2 months ago. Having issue and no one cares. The worst experiences I have seen.