What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2438 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2438 Reviews - 318 Communities

5 ★(1815)

4 ★(331)

3 ★(150)

2 ★(87)

1 ★(55)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Amizade

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Darice J.
  • Las Vegas, NV
  • June 04, 2019

Most everything is finished very well. But with all new homes, some touch up needs to be done.

star-rating Great home for a good price

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Penny M.
  • Surprise, AZ
  • June 04, 2019

I spent weeks looking at numerous builders online. I really liked K B Home's floor plans and new-build areas throughout the valley. My adult daughter and I spent the weekend visiting six different new home builders in Surprise, AZ. KB Home was the first since I was most impressed with it online. We found by the fourth builder that subconsciously we were comparing each subsequent builder to KB Home. After three more visits to KB subdivision, I knew that KB home had everything that I was looking for in a new home--great area, stylish floor plans, good, solid construction, a design center with numerous options and most importantly a knowledgeable team of helpful associates from sales to superintendents. The process from picking a lot to moving in was exciting. I received weekly updates on the timeline throughout the building of my home. KB Home was responsive to any questions or concerns that I had. The superintendent did a prior walk-thru before mine the week before move-in. He was even more critical than I. By the time I went through final walk-thru, there were perhaps 6 or 7 small touch-ups left to do. The following week, my home was move-in ready. The day that I moved in, I felt at home. KB Home follows up 10 days after move-in and again a month later to make sure all is good and that I hadn't found something that I missed on walk-thru. There were a couple of items, that were taken care of within two weeks. I have now been in my new home for 2 1/2 months, and everyday I fall more in love with my home. At his subdivision, we have a community play area and large pool which is kept pristine. Life in my new KB Home has been wonderful! ... More

star-rating Fast Response

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joel C.
  • San Antonio, TX
  • June 04, 2019

Any concerns we had were addressed ASAP if not immediately. Mario was a pleasure to work with.

star-rating great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Chad V.
  • Goodyear, AZ
  • June 04, 2019

great from start to finish!!!

star-rating First Time Home Buyer

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Kyndel R.
  • Marana, AZ
  • June 04, 2019

This was my first time buying a home and there was a wonderful KB person helping us every step of the way! Everyone was so understanding of our questions and went out of their way to explain processes. When everything went through, they were just as excited for us as we were. By the end, they were our family! ... More

star-rating Why Not KB??

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Adrian B.
  • Richmond, TX
  • June 03, 2019

We are very happy with our Purchase

star-rating Seamless from start to finish

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jamie V.
  • Aurora, CO
  • May 31, 2019

This was the best home buying experience we have had. Even after moving in we have been in contact with the team and they helped us through everything. I will never go to another home builder.

star-rating KB Home - Great work

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edwin S.
  • Houston, TX
  • May 30, 2019

Great work

star-rating Change my Perspective of Builders

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Matthew O.
  • Hutto, TX
  • May 30, 2019

Came in following a bad experience with a previous builder, and KB really went above and beyond to take care of purchase each step along the way.

star-rating Great builder and community to work with

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Moises C.
  • San Antonio, TX
  • May 29, 2019

Not much to say here. Very transparent, constant communication, if there’s a problem or see an issue with your house the builder will work on resolving the issue. 0 complaints from me. Awesome job.

star-rating KB Home - wonderful home !

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Shan Y.
  • Milpitas, CA
  • May 29, 2019

wonderful home !

star-rating AWESOME

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paul L.
  • Live Oak, CA
  • May 29, 2019

Response time is about 15 mins from when you call until they send so.eone over to look at your concern. Awrsome customer service. They really care a out your new home.

star-rating Very good service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Malkit S.
  • Manteca, CA
  • May 29, 2019

Thomas he good guy he is give the good deal

star-rating 5 star quality and satisfaction

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Winchester, CA
  • May 29, 2019

KB Homes is best company when it comes to home building/buying process. They use smart and energy efficient materials to enhance the home. They also take care of everything as far as purchase paperwork, financing options, escrow service to eventually handing you keys, the process couldn't be any smoother. Great Job! ... More

star-rating Very Happy

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Timothy S.
  • North Las Vegas, NV
  • May 29, 2019

We are very happy with our purchase. Our finished home is exactly as we expected. Any concerns we may have had were acknowledged and addressed to our satisfaction. Extremely qualified and courteous workers. Great work!

star-rating Can’t go wrong with KB

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Shashanna K.
  • Menifee, CA
  • May 29, 2019

I’m completely in love with my house. I dealt with honest, caring people from the builder down to the saleswoman. I’m pleased

star-rating KB Home - Work with KB Home Lender for a fast and easy process.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yiorbel F.
  • Houston, TX
  • May 28, 2019

Work with KB Home Lender for a fast and easy process.

star-rating Thank you Dustin

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ngoc N.
  • Houston, TX
  • May 28, 2019

They care about customer

star-rating Our KB home is perfect for our active retirement years!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Winter Haven, FL
  • May 27, 2019

In the North we had a large yard to maintain as well as a basement. The KB home yard is not too big, not too small, but just right. Our 3 car garage fits both cars and provides plenty of storage for shelving, tools and some yard equipment. We don't miss our basement at all. ... More

star-rating My New Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Aydene N.
  • Del Valle, TX
  • May 27, 2019

Buying a house is stressful regardless of if it's new build or not. Aimee and the entire KB staff has helped make this purchasing a new home less stressful, and each department had a well knowledgeable person there to guide us through the whole process. I know we made the right choice going with KB Homes instead of some other builder. ... More

star-rating We love our new home in Caledonia!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Corey P.
  • Las Vegas, NV
  • May 24, 2019

Jana from the beginning was energetic and flexible when we first shared our interest at Caledonia. She talked us through several lot options and made us feel comfortable through the whole process. Check-in texts and welcoming us to walk our home during construction was a plus. Sherry was helpful walking the house and talking us through the best placement of the dog pass- through door. Lee was patient and open to our feedback during initial & final walk throughs. He was helpful explaining what needed to be accomplished once the keys were handed over. All of our concerns were addressed in a timely manner. ... More

star-rating Customer care , Home warranty

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alex G.
  • Pearland, TX
  • May 24, 2019

KB has always been responsive to any issues we have , and promptly addressed and corrected. Loving our forever new home.

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Blanca T.
  • San Antonio, TX
  • May 23, 2019

I love my house, is amazing, very comfortable, has everything that I wanted and the neighborhood is very tranquil. I just love it.

star-rating KB Home - Good job

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Ruth C.
  • Katy, TX
  • May 23, 2019

Good job

star-rating KB Home - Good help from Mr.Logan

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Sejal P.
  • Jacksonville, FL
  • May 22, 2019

Good help from Mr. logan

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