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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Amazing first time homebuying experience

  • Jonathan L.
  • Verified HomeBuyer
  • December 13, 2022
  • Buena Park, CA

John and Cheryl at KB Homes made my first time homebuying experience an amazing one. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

David

  • David S.
  • Verified HomeBuyer
  • December 13, 2022
  • Citrus Heights, CA

good after-sales service especially home warranty Dept --Senior customer service Rep. Norman Wadleigh, thanks his prompt and fast service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great and easy experience overall

  • Anonymous
  • Verified HomeBuyer
  • December 13, 2022
  • Buena Park, CA

Had a great experience working with KB Home. They made sure my new home is up to my expectation and provided great service. They even fixed up damages that were caused during move in at no additional charge! They were very friendly and helpful during the whole process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant Experience…

  • Dexter H.
  • Verified HomeBuyer
  • December 13, 2022
  • Gold Canyon, AZ

The entire process of selecting, building, and finally moving in went well. KB Homes really does take customer service and communication seriously.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful, helpful, supportive, kind, efficient!

  • Susan M.
  • Verified HomeBuyer
  • December 13, 2022
  • Apopka, FL

Every single step of the process has been great. We're so happy with our home. My favorite part was working with the design studio to personalize our home the way we wanted it. Every single person has been helpful and kind, answering all our questions, and have even stayed in touch after we've been in the home. Happy 100%

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Helpful and Responsible Superintendent

  • Sandy Z.
  • Verified HomeBuyer
  • December 10, 2022
  • Vacaville, CA

Ray was super helpful throughout the process! Really appreciated his expertise.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with KB HOME

  • Robert H.
  • Verified HomeBuyer
  • December 08, 2022
  • Las Vegas, NV

The process was seamless from sales, design center, construction and financing! Great communication by all involved!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Eva

  • Eva H.
  • Verified HomeBuyer
  • December 08, 2022
  • Citrus Heights, CA

The process was smooth and not difficult for us to comply the necessary requirements.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Perfect home for me and my wife i, we are very happy that we already moved in to our new home .

  • Rosebert B.
  • Verified HomeBuyer
  • December 07, 2022
  • Stockton, CA

I will recomend and refer my freinds and family to buy at kb home .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with KB Home!

  • Ashley K.
  • Verified HomeBuyer
  • December 07, 2022
  • Las Vegas, NV

Amazing experience with KB Home. They were very responsive and helpful throughout the entire process. As a first time home buyer, they really helped calm my nerves and educated me throughout the whole process. Very happy with my experience with KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New to KB

  • Craig M.
  • Verified HomeBuyer
  • December 07, 2022
  • Jacksonville, FL

Our experience was rocky at first, partly because we had so many bad experiences before KB. We had shaky expectations to purchasing a new construction home. The entire process was not easy but well worth it. There were some things that happened along the way that may have been out of the control of many but we were made to feel that everything would work out and it did. Thanks for our new home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Randy E.
  • Verified HomeBuyer
  • December 07, 2022
  • Gilroy, CA

As a first time buyer we had a great experience with KB homes they helped us thru the process and we couldn’t be happier.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a great experience.

  • Jacqueline T.
  • Verified HomeBuyer
  • December 06, 2022
  • Austin, TX

Everyone was very helpful and always kept me informed with the status of home. Thank you all.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ahmed

  • Ahmed K.
  • Verified HomeBuyer
  • December 06, 2022
  • Avondale, AZ

kb home very good company and very good employees

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything went well

  • Kiran K.
  • Verified HomeBuyer
  • December 06, 2022
  • Stockton, CA

Overall experience with KB homes was really good. I would recommend other to buy home with Kb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer care with highly professioanl

  • Srinivasa A.
  • Verified HomeBuyer
  • December 06, 2022
  • Folsom, CA

No home is come with 100 percent accuracy, it is very important having good customer care service after we moving to the home to settle minor or major issues and KB home has it , really very good customer service my issues are resolving very quickly with 100 percent accuracy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best Home Builder!!!

  • Rodolfo C.
  • Verified HomeBuyer
  • December 06, 2022
  • Citrus Heights, CA

Great experience for 1st time buyers from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home purchase

  • Jiaying Q.
  • Verified HomeBuyer
  • December 06, 2022
  • Upland, CA

Excellent customer services, punctual closing date and high quality home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Orchard Park at Augustine

  • Annapoorani S.
  • Verified HomeBuyer
  • December 06, 2022
  • Saint Augustine, FL

We recently bought a 3 bedroom 2.5 bath townhome with KB Homes at Orchard Park. Great experience. The builders Ty and Derrick regularly provided construction updates with pics. Appreciate them for that and for taking care of few minor fixes that we noticed post closing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Anthony H.
  • Verified HomeBuyer
  • December 04, 2022
  • Menifee, CA

Awesome customer service, pleasant home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

MR ALEX

  • Darrauce T.
  • Verified HomeBuyer
  • December 04, 2022
  • Haines City, FL

Mr Alex is a good guy to work with. He goes beyond to make sure you are taken care of and his word is bond. He never lets you down. Thank you KB

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful first home buying experience

  • Mae L.
  • Verified HomeBuyer
  • December 01, 2022
  • North Las Vegas, NV

All the KB team members that I worked with have been awesome from beginning until the end… and even after turn over! They have been very patient with my inquiries and requests. They all definitely made my first home buying experience wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The best builder!

  • Demarc D.
  • Verified HomeBuyer
  • November 30, 2022
  • Manor, TX

Thank you for building our home! We really love our home and very satisfied! It is in a great condition. Kudos to the staffs, they are very professional, friendly, approachable and knowledgeable and also thank you to Joseph, thank you for your hard work! You are so great, approachable, very friendly, knowledgeable! We really appreciate it! KB Home East Village is blessed to have you in their team. More power KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easiest experience ever!!

  • Kirk N.
  • Verified HomeBuyer
  • November 30, 2022
  • Surprise, AZ

KB updated us every single step of the way! Any question we might have had was immediately addressed. From the job Superintendents Robert and Thomas to our loan officer and processor (Doug and Jacki) everything was smooth sailing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

very good

  • Mallikarjuna G.
  • Verified HomeBuyer
  • November 30, 2022
  • Citrus Heights, CA

Very cooperative staff in all departments

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5