KB Home Reviews

They care about customer

Materials used could be better. Example: The upgraded kitchen to "gourmet" kitchen only has a 30" hood and stovetop. Could have used a minimum of 36" instead. Would be better if the countertop would have had a 1'' to 1.5" trim instead of just a slab. It looks cheap. However, overall, team is great. The superintendent is very attentive to details of the construction of the home and walks you through the construction phases. The super responds very quickly to questions. I really enjoyed working with them!

In the North we had a large yard to maintain as well as a basement. The KB home yard is not too big, not too small, but just right. Our 3 car garage fits both cars and provides plenty of storage for shelving, tools and some yard equipment. We don't miss our basement at all.

Buying a house is stressful regardless of if it's new build or not. Aimee and the entire KB staff has helped make this purchasing a new home less stressful, and each department had a well knowledgeable person there to guide us through the whole process. I know we made the right choice going with KB Homes instead of some other builder.

Do your homework and be prepared to fight with financing. Do not go off what they tell you and make sure you get a preapproval from an outside lender to compare.

The quality of counter in bathroom is poor lots of scratches already.

Jana from the beginning was energetic and flexible when we first shared our interest at Caledonia. She talked us through several lot options and made us feel comfortable through the whole process. Check-in texts and welcoming us to walk our home during construction was a plus. Sherry was helpful walking the house and talking us through the best placement of the dog pass- through door. Lee was patient and open to our feedback during initial & final walk throughs. He was helpful explaining what needed to be accomplished once the keys were handed over. All of our concerns were addressed in a timely manner. ... More

KB has always been responsive to any issues we have , and promptly addressed and corrected. Loving our forever new home.

I think that no other builder can beat KB in terms of price, value, and customer service. I do admit that the quality of materials and craftsmanship can be rough, crude, or careless depending on your luck, but KB's quick response and accountability makes up for it. And the competitive house prices also make up for it. I've been fortunate to work with some great people from the sales, to home design, to construction foreman. These people really live up to fulfilling the KB name. The only complaint I have is the high price of the options to add to the house. But overall, I'm very satisfied with the house. It's beautiful, modern, and well-insulated in terms of sound. ... More

I love my house, is amazing, very comfortable, has everything that I wanted and the neighborhood is very tranquil. I just love it.

Good job

Good help from Mr. logan

Just about the easiest home buying process ever. After a bad experience with a sales rep from DR.H, Alexis stepped up and explained all of our options and kept us updated every week throughout the whole building process. Also J.D. the superintendent worked with us every step of the way to ensure that all the touch ups after the move in were taken care of.

Not bad builders just have to spend a lot of time looking after the craftsmanship.

High professional and respectful people ,fast respond and great communication,make KB homes a family whos work for you with excelent.Thanks.

Our home buying experience with the KB Home professionals surpassed our expectations. The sales staff took the time to listen to our needs and helped us select a house that best met what we wanted to find in a new home. They made what could have been a stressful experience into one that was both easy and enjoyable.

Sales staff Chasity and superintendent John were very knowledgeable and extremely professional. We are happy with our home.

Overall good experience

Great experience

Very smooth process from start to finish!

Tim and Austin have been wonderful to work with. Both very professional and responsive

You guys need to do a better job on everything

Overall, my total experience has been exceptional. From my initial time working with the sales team, until the final walk through. From visiting the design center to the closing. I could not have asked for a better experience for someone who is new to home ownership.

The whole process was super easy and seamless thanks to the entire staff at KB Homes. I am extremely grateful and proud to have purchased my home with KB at Aurora Heights.

Everything with them was easy