KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3398 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3398 Reviews - 315 Communities
5 ★(2519)
4 ★(484)
3 ★(206)
2 ★(115)
1 ★(74)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating Love this community
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We are so blessed to have found this little gem of Lancaster. The sales staff were wonderful, the whole process was easy and smooth.
star-rating Couldn’t have asked for a better experience.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
All new construction homes are bound to have issues—accepting that is the first step to understanding the position you’ve just put yourself in as a new home buyer. From the minute I started the home buying process, Joe in sales, and the construction superintendent, Josh, and his crew have been unbelievably helpful! Any issue we’ve had was addressed immediately, or as soon as possible. From sales to closing; buying a new home is stressful, no matter what—but thankfully the customer care experience with KB and in the Autumn Winds community has been above and beyond what we could’ve asked for. By far, the best home buying experience I’ve had. Thank you! ... More
star-rating Excellent
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Building a new home could be very stressful and time consuming but KB Home staff helps you all the steps of the way making the whole process easier and less painful.
star-rating KB Home - The KB team was responsive throughout the home buying process
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The KB team was responsive throughout the home buying process and has been very helpful in resolving any issues that have come up since moving in.
star-rating A good move from the mountains.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Homes made it as easy as possible for us, there time schedules were on time and we were notified every week of the progress of the home while being built.
star-rating Great deal.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Reasonable value for money
star-rating KB Home - First class.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
First class.
star-rating KB Home - It was nice a easy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It was nice a easy
star-rating Great experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Ask lots of questions
star-rating KB Home - Everything was very impressive.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything was very impressive. No complaints
star-rating Our search is over
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
After more than five years of looking we finally found our home. The whole process from sales to closing was handled with genuine concern and professionalism. Thank you to Norma, Debbie, Kuellen, Solomon, Mike and Joanne for helping us to complete this wonderful journey. We appreciate each and every one if you. ... More
star-rating Awesome
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Awesome experience
star-rating Absolutely great!!!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I have nothing but good things to say about KB Homes. I never thought buying a home can be so easy! Everyone on the team was amazing!
star-rating KB Home - Andy, Fidel and Sal are amazing!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Andy, Fidel and Sal are amazing!
star-rating No one better to build your house!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great service and response in order to resolve the issue!! one piece of advise will be to increase a little bit the QC
star-rating KB Home - I like the quality of the construction and the design of the
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I like the quality of the construction and the design of the house.Thanls KB Home
star-rating Easy decision
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Build new the way you want it > buying someone else's problem ! Should have done this on our first house ! Looking at the houses in area , we still have the better deal . More sqft , better upgrades, better quality & NEW ! The process was simple and explained every step! Wont regret it ! ... More
star-rating Mason Hills
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great home great service In a great neighborhood
star-rating KB Home - good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall good. It was good experience. Good service and follow up from sales representatives
star-rating Love our home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Love our home!! Had a few minor issues, but they were handled quickly and efficiently!!
star-rating Excellent!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent service from the first day, they kept us up to date on each process, until the time of closing. It was a pleasure!!!
star-rating Excellent
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Helpful, informed you every aspect of each building stage and very professional.
star-rating Good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything was good
star-rating OUTSTNDING COMPANY TO WORK WITH.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Every detail of our purchase was handled with courtesy and professionalism.
star-rating Happy to be Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Easiest process I have ever been through!