KB Home Reviews

The home I purchased in Tucson is overall wonderful. KB Homes designed and built a very good, solid home. It is in a great location, central to many conveniences. The home is priced competitively. The design is excellent, with a spacious great room as well as spacious bedrooms and closets. The home has some very nice views of the mountains. Upgraded floor tiles and kitchen cabinets and backsplash are beautiful. I have been looking for a house for about a year and this home was the first that met most of my criteria. KB sales agent was very helpful with the home purchase process. KB staff is friendly and want to help. However, there were many smaller issues that needed repair in the home prior to when I moved in and they did not all get fixed after the walk-through and prior to the close of escrow, So I now am still getting these things fixed a few months after moving in, which is not ideal. Many of these issues could have been prevented if the building superintendent or his staff had checked on the quality of their work. For example, dirty gloves and nails were left on the roof of the patio cover, paint was uneven, paint was found on carpet, floors, and even cabinets, master bath exhaust fan not working, master shower door was stuck and not lined up to close, front porch light was not working, half of the plants put in the front yard were poor quality or nearly dead. This is only a partial list but shows that home was rushed to complete on time without attention to quality. Customer service afterward was good and there is a good warranty on the home, but it would have been much better if KB found and corrected the issues prior to the client noticing. Also, with all the construction going on, there is often trash blowing over my front yard, and broken tiles and nails on the road. The common areas also have trash and broken glass which makes it difficult for me to walk my dog. It probably would be better to not allow clients to live in the area until all the construction is complete and everything is safe and clean. Overall though, I would definitely consider KB Homes if you find a home you like. KB has asked and listened to my feedback and hopefully some constructive improvements will happen. ... More

I am incredibly amazed at how quickly and painless it was to purchase my new KB Home. Buying our home was much easier than buying a new car!! From Maricela in the sales office to Rudy the home contractor the purchase of our new home was flawless! Both gave me top professional personal service, answering every question with expertise, patience and kindness. I would definitely recommend KB Homes to everyone.

I really enjoyed the process of buying my home with KB , also they have been very helpful even after the purchase anything we need they are there for us !

It would be nice if the entire house has been fully cleaned during close-out walk. All appliances O&M manuals should be compiled in a binder for ease of reference and making sure every components are covered. It would be hard if it is given in a USB format and will later on find out that it is not complete.

Was an awesome experience working with KB homes staff from start to finish.Very professional and responsive and they treated me with dignity and respect. The were prompt with updates and they delivered on all promises. I am extremely happy with KB homes!

Everything is perfect very happy highly recommended

Choose wisely for any upgrade you want for your house because it makes a huge difference and money worth.

KB Home made my home buying experience a pleasant one! I would definitely recommend their services!

Great plans to choose from

Great job!

Great price and great value for our home, we are glad we bought our home from KB homes

Overall I am enjoying my new house and I am very happy

Good quality homes

We are still waiting for our shower floor to be fixed, our final termite inspection and I have a paint issue we would like to discuss.

We love our home. Well built. Good responsiveness.

Wonderful experience with KB. 10/10 would do again.

The sales team was very responsive and answered all our questions patiently. The studio appointments were great. The response to minor issues in the house is instant.

Great experience and great home.

Basement flooded before closing, touch up paint throughout the house with wrong color, pipes froze in the first month

Poor experience

Do not rush. Give them plenty of time.

Was happy and satisfied with the entire experience.

Warren, John, and Tommy all have exceeded my expectations and look forward to continue to have relationships with these people way after the purchase of our home.

KB Homes would immediately remedy any newly discovered home's workmanship material (building) deficiencies or shortcomings. Their customer service representative is very courteous and is willing to help install more ceiling bulbs on vacant light fixtures as a complimentary task for the new homeowner. He is also fast in providing a quick remedy on the spot like for example, when I found out that my living room's Cor Thermostat was defective, he immediately replaced the defective thermostat after performing a remedial action, and I was able to reconnect and take control of it thru my internet/Wi-Fi system. He also helped me configure and take control of my outer garage door opener/device. ... More

Smooth and open process. Quick and on time closing. Well built home.