KB Home Reviews

overall it was a good experience.

As a Real Estate Appraiser for 25 years I have dealt with many builders, both custom and tract, and I chose a KB home because of its quality , attention to detail and ease to work with. KB also makes it easy for a seasoned homebuyer or a first time homebuyer as they guide you through the whole process and work with all other facets of the purchase from financing to insurance and final closing. A final note: The service didn't end after the closing. Several small issues came up during and after moving in and the on site construction supervisor was easy to work with and handled them all quickly and efficiently. ... More

The home itself is beautiful and the contractor staff was very helpful throughout the process.

We were so happy about everything but the finance process. A delay resulted in us having to pay for mortgage insurance; due to our floors being back ordered. Also, our lot price made our closing cost of our home, higher than our home is even worth.

Everyone I’ve worked with has been incredibly nice. Unfortunately there was some sloppy work done in a few areas and I’m still waiting for an issue to be fixed almost two months after moving in.

Loving the small gated community of single story only homes!

Excellent service and very good location .

Rob Charles and his team are fantastic. Every issue is met with professionalism and fixed in a timely manner.

They need to improve on customer service

Customer servile during the building process was amazing!!

It was an overall smooth experience.

We have had an issue with mail box. It was mislabeled and have gone back and forth between post office and sales office with blame being put on the other. The problem is still not resolved and I haven’t gotten any mail since I moved in 6 weeks ago.

Responsible with regards to issues handled professionally and in some repects went above and beyond in taking care of our needs

We love our new home in Beaumont California. Be home as dunny great job at responding to any of our needs for repairs in a timely manner and done the repairs to our satisfaction completely.

People are nice and helpful.

Workmanship is as a traditional tract home builder. Maybe even sub par against that benchmark and the associated competition. Limited attention to detail. Lower end components for the money; faucets, appliances, toilets, and carpet. Interior painters are terrible. I don't think they know what blue tape is or what it used for. Other than that, the house seems to be solidly built, so far.

Overall a great experience, however like any builder you will need to make sure you are keeping track of everything that is supposed to be a part of your home and checking progress regularly. Our superintendent was great and always reachable. I would purchase from KB again.

We closed before the certificate of occupation was issued and could not move in until a day after signing. The house has many issues from poor construction to a yard that floods. The poor construction was identified and we were told that it would be fixed. We are now over a month into this process and very little has been fixed and nothing major.

Good experience with KB Home Builder.

Awesome experience from start to finish!

At first they were very on top of issues, as more issues arise after living in the house it took longer and a littler hard to get things accomplished - especially the first time

Great experience, do your homework in the studio it pays off

My sales agent Tabitha and contractor Jimmy were amazing! I wish the trim guys had been more careful and cleaner.

KB home good company but I didn't deliver my second home. 2 months late.

It was a great experience buying a brand new home and working with the builder. Everything came out as the contract spelled out or better. No problems