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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Thanh Tung

  • Thanh N.
  • Verified HomeBuyer
  • November 08, 2022
  • Katy, TX

I was satisfied with KB Home’s services.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lori

  • Lori J.
  • Verified HomeBuyer
  • November 08, 2022
  • Citrus Heights, CA

The sales staff was wonderful very helpful, and courteous enjoyed the process. Thank you KB homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Service provided us by Deborah

  • Lewis K.
  • Verified HomeBuyer
  • November 08, 2022
  • Rohnert Park, CA

Deborah had our interests at heart and really went out of her way to make the long buying experience much less painful. She was available to answer our questions, and ensure we had, and understood, each step of the buying process. She facilitated the process and made it easier.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Start to Finish A+

  • Devon H.
  • Verified HomeBuyer
  • November 08, 2022
  • Tucson, AZ

Great communication from the entire team, especially Bobby the superintendent who would always clearly and promptly inform us of the progress and potential delays. There was a ton of honesty in the process which gave us a ton of peace of mind. Now our young family has our dream home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All the team members were awesome and responsive.

  • Kevin A.
  • Verified HomeBuyer
  • November 04, 2022
  • San Antonio, TX

All the team members were excellent and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excelent!!!

  • Maja V.
  • Verified HomeBuyer
  • November 04, 2022
  • Las Vegas, NV

Great experience, there are all nice and help full, i would recoment to my friends!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Dameliz C.
  • Verified HomeBuyer
  • November 03, 2022
  • Saint Cloud, FL

Great service and in love with our home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall experience was great

  • Ruben C.
  • Verified HomeBuyer
  • November 03, 2022
  • Las Vegas, NV

Wes was very informative and prompt

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Daniel D.
  • Verified HomeBuyer
  • November 03, 2022
  • Gilroy, CA

Ryan, Christine, Eric, Nancy, and Blanca were all great throughout the whole buying experience. The whole team from start to finish have great knowledge and great customer service skills.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Berry Springs

  • Juan S.
  • Verified HomeBuyer
  • November 03, 2022
  • Georgetown, TX

Kacey and Mark were outstanding!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Experience and Easy Process

  • Aravind N.
  • Verified HomeBuyer
  • November 02, 2022
  • Victorville, CA

Had an awesome experience with everyone from Joan with buying process to Dean, Rick, Cody with touring, customer service, responding in time to address our questions, concerns and going above and beyond to make us feel special. We love the KB team and would recommend them to friends and family without hesitation.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Great Experience in home buying!!

  • Anonymous
  • Verified HomeBuyer
  • November 02, 2022
  • Las Vegas, NV

From start to finish I’ve never had a more smooth experience as I’ve had with KB Home Durham West. Every step of the way my questions were addressed and taken care of. I’m glad I found KB Home Durham West to be my next home. My home is beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional

  • Irvin H.
  • Verified HomeBuyer
  • November 01, 2022
  • Katy, TX

Great professionalism from all staff members! Smooth process. Quick construction

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Donald

  • Donald H.
  • Verified HomeBuyer
  • October 31, 2022
  • San Marcos, CA

KB Homes made the home buying experience comfortable. As a first-time homebuyer I was nervous and didn’t quite understand the whole process. KB’s staff was friendly, informative, and worked with my realtor to ensure I was getting taken care of, and perhaps most importantly, that I was happy. I was given weekly update photos through the entire building process so that I could see the progress of my home which was such a cool experience, and showed how persistent they were to ensure I was informed. Upon completion they had follow through and showed me all of my home features, and all of the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Made my first homebuying experience wonderful

  • Royce H.
  • Verified HomeBuyer
  • October 31, 2022
  • Puyallup, WA

Nicole and Sarah were amazing with communication and made my first homebuying experience wonderful. They were able to answer all my questions quickly and help me through the entire process. Thank you so much!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with KB staff

  • Erik V.
  • Verified HomeBuyer
  • October 31, 2022
  • Tucson, AZ

Staff was great and easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We had some minor issues but they were corrected in a timely manner.

  • Gary A.
  • Verified HomeBuyer
  • October 28, 2022
  • Winter Haven, FL

Only had minor issues: Eric and Isabeau were very efficient in acting upon any issues promptly. Debbie has been fabulous from start to finish in every way she can. Isabeau made a personal visit to connect with us regarding warranty. She went above and beyond to be sure we received customer satisfaction. Eric was phenomenal in addressing any issues, specific needs and with follow-up on questions or concerns and making sure things were done correctly. All three of them are pleasant, personable, professional and get the job done in an efficient manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was great experience.

  • Muhammad N.
  • Verified HomeBuyer
  • October 27, 2022
  • Glendale, AZ

Great experience everyone was nice and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good and professional

  • Yuleima M.
  • Verified HomeBuyer
  • October 27, 2022
  • Davenport, FL

My experience was really good everything was always on point. The closing was on time and everyone in this project was kind and responsible.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Home

  • Augusto B.
  • Verified HomeBuyer
  • October 27, 2022
  • Menifee, CA

The place is a great upgrade from my old house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Past Experience with kb homes

  • Jinlian N.
  • Verified HomeBuyer
  • October 26, 2022
  • Sarasota, FL

Glad to be working with kb.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My first home!!!!!!

  • Javier V.
  • Verified HomeBuyer
  • October 26, 2022
  • Davenport, FL

Is not easy, buy a home but is very important have a solid job, some time was difficult understand the lender, because every week asking for more document, be patient, KB Home is a grate company and each employment help to new buyer to make happy the last day, when the buyer finally move to new home. Thank you KH Home we are very happy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall.

  • Jorge P.
  • Verified HomeBuyer
  • October 26, 2022
  • Austin, TX

The KB finance people were great through the entire process. Kept in regular communication and answered all our questions. Build supervisor was also very responsive and did his best to answer our questions and resolve minor build issues when they arose.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall a great experience

  • Miranda C.
  • Verified HomeBuyer
  • October 26, 2022
  • Middleburg, FL

I loved the transparency throughout the whole buying/building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good Quality

  • Salim S.
  • Verified HomeBuyer
  • October 26, 2022
  • Citrus Heights, CA

Home quality is good and KB Home is utilized every foot to make the house very spacious ,comfortable and useful, overall I like my home .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5