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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Will and zing

  • Tierra G.
  • Verified HomeBuyer
  • January 16, 2024
  • Rosharon, TX

Will and zing were great communicators

KB Home responded:
Thank you for taking the time to share these kind words with Will, Zing, and the rest of the team here at KB Home, Tierra!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very experienced professional home builders!

  • James Umene A.
  • Verified HomeBuyer
  • January 16, 2024
  • Menifee, CA

Outstanding customer service from the beginning of the home buying process till the end. Will definitely recommend KB for new home buyers especially.

KB Home responded:
We're thrilled to hear that you had an outstanding experience working with our team, James! Thank you so much for sharing with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything was very easy. Experience was top notch.

  • Richard W.
  • Verified HomeBuyer
  • January 16, 2024
  • Las Vegas, NV

Very pleasant and satisfying experience.

KB Home responded:
Thanks so much for taking the time to share your pleasant KB Home experience with our team, Richard! We're glad to hear that you had an enjoyable home-buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Tyrone B.
  • Verified HomeBuyer
  • January 16, 2024
  • Jacksonville, FL

Great….wonderful….trusting…..honest……professional…….follow up was great. This is more than 5 words to describe the experience.

KB Home responded:
Thank you so much for sharing these kind words, Tyrone! We're glad to hear that you had such a positive experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All in all a wonderful experience

  • Richard S.
  • Verified HomeBuyer
  • January 16, 2024
  • Lockhart, TX

We had a great experience all together. Buying a home is wildly stressful. The most frustrating part about the whole thing is that they were ready too soon. Any issue we've had has been promptly addressed. Every team has kept us involved all the way through the project.

KB Home responded:
Thanks for sharing your KB Home experience with us, Richard! We're glad to hear that you had a great experience working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Hugo C.
  • Verified HomeBuyer
  • January 16, 2024
  • Homeland, CA

Great experience from initial walk through touring homes to close of purchase

KB Home responded:
Congratulations on your new home, Hugo! We're glad to hear that you had a great experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love this home Dream come true

  • Enas A.
  • Verified HomeBuyer
  • January 16, 2024
  • Pflugerville, TX

Love this home Dream come true

KB Home responded:
Congratulations on your dream home, Enas! Thanks for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service from start to finish

  • Luis Miguel M.
  • Verified HomeBuyer
  • January 16, 2024
  • Auburndale, FL

Great experience all around. Definitely recommend.

KB Home responded:
We're thrilled to hear that you're happy with your KB Home experience, Luis!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great builder and customer communication

  • Isabella R.
  • Verified HomeBuyer
  • January 15, 2024
  • Chapel Hill, NC

Chris was very helpful all throughout the process. Anything that was unsatisfactory in regards to the workmanship was corrected promptly.

KB Home responded:
We're thrilled to hear that Chris and the rest of our team were able to provide such a positive experience, Isabella!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our dream home

  • Md Shamsul A.
  • Verified HomeBuyer
  • January 14, 2024
  • Phoenix, AZ

It was an amazing experience! Everyone worked so hard, and we are grateful for all of them.We want to thank everyone that worked so hard to give us our dream home.

KB Home responded:
Congratulations on your new home! We're thrilled to hear that you're loving your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

suzy

  • Susan O.
  • Verified HomeBuyer
  • January 13, 2024
  • Richmond, TX

Kbh team are excellent. They are ready to work with you throughout the process of your home buying, and make the whole process stress free. Also, they don't abandon you after you have got your house. They are ready to help wherever needed. Great team!

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire KB Home team, Susan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Brook was so helpful.

  • Joan W.
  • Verified HomeBuyer
  • January 12, 2024
  • Las Vegas, NV

How easy it was. All levels of everyone we worked with at KB homes was exceptional

KB Home responded:
Thank you for sharing your positive KB Home experience with us, Joan! We're glad to hear that you enjoyed your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Review

  • Nicholas J.
  • Verified HomeBuyer
  • January 11, 2024
  • Converse, TX

Pleasant experience and easy process

KB Home responded:
We're glad to hear that our team was able to provide such a positive experience for you, Nicholas!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Gorgeous beautiful amazing very happy

  • Leonard B.
  • Verified HomeBuyer
  • January 11, 2024
  • Lake Elsinore, CA

Love this home Dream come true

KB Home responded:
Congratulations on your beautiful new home, Leonard! Thanks so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very professional team

  • Barney O.
  • Verified HomeBuyer
  • January 11, 2024
  • Jacksonville, FL

The whole KB home team is outstanding, from the first day to the last day. Every question asked was answered. We asked for a rush, and they jumped through hoops to get the home to us. It was a pleasure dealing with everyone.

KB Home responded:
We're thrilled to hear that you had such a positive experience with our team, Barney! Thanks for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My First KB Home Experience

  • Gerly Javier L.
  • Verified HomeBuyer
  • January 11, 2024
  • Ontario, CA

My KB Home Experience is just AMAZING! From the very beginning, until now I am very well satisfied with the service. Everyone from KB Home at Sunset Belmont Ontario were professional, kind and very accommodating. They were always ready to answer all my questions. Special thanks to Roger/Gilbert, Sarah/Jorge and Melanie! I am very grateful to all of you for giving me and my girls a beautiful home!

KB Home responded:
Thank you so much for sharing your amazing KB Home experience with us, Gerly! We're glad to hear that our entire team was able to work with you along your journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very hard working and outgoing people

  • Lawrence M.
  • Verified HomeBuyer
  • January 10, 2024
  • San Antonio, TX

I want to take the time and say thank y’all for going out of y’all’s way and making my dream come true by buying my first home with yall everyone was very friendly and hard working people

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellence in selling to closing

  • Juhyun L.
  • Verified HomeBuyer
  • January 10, 2024
  • Buena Park, CA

Seamless and excellent our KB Home Rep. (John J.) was beyond great. His entire team is beyond excellent!

KB Home responded:
Thank you for taking the time to share these kind words with John and the rest of the team here at KB Home, Juhyun!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rick

  • Richard P.
  • Verified HomeBuyer
  • January 10, 2024
  • Lincoln, CA

Great home buying experiance smooth and easy .

KB Home responded:
We're glad to hear that your home-buying experience was smooth and easy with the KB Home team, Richard!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Building Superintendent

  • Wendy C.
  • Verified HomeBuyer
  • January 10, 2024
  • Homeland, CA

This guy went over every square inch of my home with me to ensure everything was perfect or fixed and that I knew how to operate and maintain all the fixtures. He assured me that if I was unsatisfied in any way, KB would make any concern right. And they have!

KB Home responded:
Thanks so much for sharing your KB Home experience with us, Wendy! We're glad to hear that our team was able to help you with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service

  • Christian R.
  • Verified HomeBuyer
  • January 10, 2024
  • Ontario, CA

We wanted our first home buying experience to be as reliable as possible. We've read so many reviews of bad customer service after the purchase and we were afraid of getting tricked or left out in the dust. Though it was definitely a stressful situation as I am sure all home buying experiences are, our mortgage lender Jessie, realtor Stephan and our construction contacts John and Phillipp were fantastic! They made sure that our overall experience was great, followed up weekly if not more, and what meant most to us was the follow up after the purchase. We are very happy with our decision ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Team was very supportive

  • Gaurav G.
  • Verified HomeBuyer
  • January 10, 2024
  • Antioch, CA

I was a nice experience to work with following KB Team members: Anya,Daniel and Michelle from Sales Team. Kevin and Kerry from Loan Team Herb,Douglas and Rudy from Customer Relationship Team. They were all very supportive in the journey! Thank You so much!

KB Home responded:
Thank you so much for sharing these kind words with the entire team here at KB Home, Gaurav! We're honored to have worked with you through your journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home is amazing

  • Jake D.
  • Verified HomeBuyer
  • January 10, 2024
  • Henderson, NV

KB Home just finished building my house and I could not be happier. From Steve in sales to Adela in construction everyone was extremely professional and helpful. I would recommend KB Home to anyone.

KB Home responded:
Congratulations on your new home, Jake! We're so glad to hear that Steve, Adela, and the rest of our team were able to provide such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Theresa C.
  • Verified HomeBuyer
  • January 10, 2024
  • Fort Myers, FL

It was worth the wait!

KB Home responded:
We're thrilled to hear that you love your beautiful new home, Theresa!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lilac

  • Rueben C.
  • Verified HomeBuyer
  • January 10, 2024
  • Homeland, CA

It’s a process but at the end it works out

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with the team here, Rueben!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5