KB Home Reviews

Not good quality on things, they response to warranties. Deal at the purchase was not too good, they promise things that they couldn't archive at the closing.

I felt the sales representative assigned to me lacked sufficient knowledge of the process. Furthermore, it did not feel like he was working in my best interest. I strongly recommend that future buyers hire an independent realtor before visiting KB Home.

I gave this rating because it wasn’t completely horrible the only parts that were an inconvenience were my sales rep Barry ***** and my contractor Cole *****. I was promised a gift that didn’t happen and fast repairs if I left a good review for them. First things first why were there so many repairs needed on closing day? That shouldn’t have ever been the case the house should’ve been in perfect condition when bought. I was promised fast repairs to the house to be made if I left that good review and 100% complete confirmation form. The repairs that have been made haven’t been correctly done the help being sent isn’t being sent correctly they’re being sent separately and not together therefore leaving parts messed up after being “fixed” my trim on the door was fixed on my first follow up but nobody sent the grout guy so the grout had been messed up by the door as well as the trim on the door the door frame should’ve been sanded out then painted over and wasn’t. There have been so many repairs made for a brand new house that shouldn’t have been needed in the first place the door is just one example I felt completely rushed to move in and forced to say this house was complete with empty promises from the contractor and sales rep I don’t recommend KB to anyone because of them. Also want to mention the grass on both sides of the house form pools of water that isn’t city compliant and that should’ve been fixed asap. My contractor mentioned that was an issue but I’ve yet to hear from him about said issue. ... More

my experience. very good.

Warranty department went above and beyond to make sure we were taken care of and issues were resolved in a timely manner

Everything done professionally

Past experiance.

The entirety of the home buying process was a breeze! Everyone in sales, design, loans, and construction was so knowledgeable and willing to help us understand past, current, and future steps. As first time homebuyers and owners, we were very nervous, but everyone at KB was kind and helped us ease into our home. Thank you to everyone who helped!

Work working with Florence was the best experience ever. She brings great value to KB homes.

KB Homes made the experience simple and straightforward with lots of support

Everything was beyond expectations. Wonderful experience! Brandon was very attentive and thorough!

Everyone in the team is very nice and responds promptly.

Friendly and knowledgeable agents

constant calls

All , since I started looking to buy a house till the end when we sign

The honesty and helpfulness of everyone affiliated with kb

It was clear communication from start to finish with pictures and emails every step of the process.

My experience with KB Homes was exceptional. I am particularly impressed with the staff’s professionalism, honesty, helpfulness, and caring nature throughout my home-buying journey. I extend my sincere gratitude to Tina ***** for your support.

Ed and Danny made all the difference to make things as perfect as it can be ..

Sales needs some improvement and customer service don't reply on time

A lot of wrong or incorrect items. A lot of excises on who needs to handle and work is still unfinished

I ended up paying a higher interest rate than promised when we locked the interest rate at the beginning of the buying process and the loan officer was not 100% truthful with me

My rating is based on a few things they will not fix or act like its not an issue.

I would not buy a KB home again

We just purchased a home and everything from the sales to the design center to the loan process and the construction all went really well