KB Home Reviews

Ask for things to be done they don't get done. They make mistakes that mean you pay more

Lender chose our rate for us- works for KB, house has So many issues, flooring is severly uneven, wallas are crooked, cheapest fixtures in bathrooms that make no sense- what a joke! They do not communicate. Do not buy- run away- run far away!

The entire experience was straightforward and problem free with everything handled efficiently and without any issues.

Just want the builder to hire better quality construction crew instead of the lowest bidder to increase profit and focus more on quality over quantity

Everyone was very attentive in the process which made me feel so secure purchasing my first home……

For being a 1st time home buyer, Norma and Tina helped us out tremendously. After move in, Steve has been awesome!

Overall service and their willingness to answer all my questions.

My wife and I had a wonderful experience from start to finish.

[TRANSLATED FROM ES] The entire process with KB Home was excellent. The team was very professional, they met the deadlines, and the quality of the construction exceeded my expectations. Highly recommended.

Previous purchase of KB HOME and especially the sales agent Sherry

The whole process was smooth from start to finish. There were zero issues from the build to the financing. Our home was built right on schedule. We are very happy with the finished product.

My total experience was great and way better than my first experience with my first home.

Very satisfied in KB Home services and home quality overall

My experience from start to finish of this project.

Luis ***** is my assigned customer service and he is responsive when I have issue with my flooring. Buying process is smooth and easy.

From the awesome sales rep Malissa and Jason, to the best customer service Rep Bob, they all go above and beyond to make sure your KB experience is top notch! THANK YOU SOOOOO MUCH! From *****

Closing was very stressful. I can get into so many details of this escrow but in the end it was stressful. Now dealing with issues around the home.

When someone is buying their first home and spending $650,000+, the standard should be high. Builders need to aim for perfection, not "good enough." My house felt alright — rough around the edges but acceptable. That mindset has to change. The quality needs to be better. At this price point, that is not okay. High standards should be the starting point, not something extra.

Evident department do not communicate with multiple revision documents needed to be sign.

The attention and communication from the sales team.

The entire team always responds quickly yo our questions, requests and concerns.

My experience with KB Home was truly exceptional and, by far, the best experience I have ever had purchasing a home. From beginning to end, everyone I worked with was incredibly helpful, responsive, and supportive. Buying a home can be such a stressful and overwhelming process, but the KB Home team made everything feel easy, smooth, and exciting. Communication was excellent throughout the entire process. Whenever I had a question or needed assistance, someone was always available and quick to respond. I always felt informed, supported, and confident about what was happening next. I could not have asked for a better homebuying experience. I am extremely grateful to everyone who helped make such an important milestone such a positive and memorable one. I would absolutely recommend KB Home to anyone looking to purchase a new home. ... More

Dalton was always in contact with any issue that we had. Made us very comfortable with the building of our first house.

The only thing that influenced the rating of the overall experience was our unpleasant interactions with *****. The home, the materials, our interactions with the Sales team and Construction Superintendent were/are amazing.