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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11309 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

11309 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Very good communication and the Construction Manager Lorenzo is very nice and helpful in getting the issues resolved ahead.

  • Venkata B.
  • Verified HomeBuyer
  • April 03, 2024
  • Manor, TX

Tony the Sale Manager was helping with clarity on the details. Construction Manager Lorenzo is very nice and helpful in getting the issues resolved ahead.

KB Home responded:
We appreciate you sharing these kind words with Lorenzo and the rest of our team, Venkata!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience

  • John M.
  • Verified HomeBuyer
  • April 03, 2024
  • Sahuarita, AZ

I had a tight timeline to get everything together and KB really came through. After being in the home for a few weeks, so far I absolutely love it! I had one issue that needed to be addressed and KB came out to fix it right away. I’m very happy with my purchase!

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team, John!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy and satisfied with everything!

  • Elvia M.
  • Verified HomeBuyer
  • April 02, 2024
  • New Braunfels, TX

From the beginning through the end, the process was very easy. The seller was very nice and share all the information that I was needed. The quality of the home is outstanding. Joey, the Construction Manager was always communicating and offering his help in any aspect of the home. I truly recommend KB homes for anyone who wants to buy their dream home.

KB Home responded:
We're glad to hear that our team was able to provide such an easy home-buying process for you, Elvia!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Comfortable and Very Excellent Team

  • Anonymous
  • Verified HomeBuyer
  • April 02, 2024
  • Las Vegas, NV

Very quiet and peaceful community. Since day one the staff Jia and Galo from Belcarra welcomed us professionally. Helped us decide and get the house that we are currently residing. Rick explained everything about the house and accommodating. Donna is hands-on and eager for our approval too. Great team!

KB Home responded:
Thanks so much for taking the time to share these kind words with the entire team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall very positive experience

  • Matthew G.
  • Verified HomeBuyer
  • April 02, 2024
  • Marana, AZ

Had a great experience overall. The team at the location was always very responsive to any questions before or after the move-in.

KB Home responded:
We appreciate you taking the time to share your great KB Home experience with us, Matthew!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales and construction.

  • Kimberley M.
  • Verified HomeBuyer
  • April 02, 2024
  • Las Vegas, NV

Marla in sales was awesome to work with. She kept me updated on the progress of my house each week and sent photos. Dan the superintendent was great to work with as well. He has been more than pleasant and helpful from the walk-through to moving in.

KB Home responded:
We appreciate you sharing these kind words with Marla, Dan, and the rest of our team, Kimberley!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome home purchase experience!

  • Raymond R.
  • Verified HomeBuyer
  • April 01, 2024
  • Lemon Grove, CA

Purchasing with KB Homes and using Regina was not only an awesome experience, it as transparent, easy, and very professional! Regina made all the difference in the world to us. I would recommend her services to all friends and family

KB Home responded:
We're thrilled to hear that you had an awesome experience working with the team here at KB Home, Raymond!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First home

  • Isabella L.
  • Verified HomeBuyer
  • March 31, 2024
  • Raleigh, NC

KB has been great in helping us with our home buying experience. They even came back after closing for a check up and are fixing up a couple scuff marks, holes, and even found a leak that was replaced same day!

KB Home responded:
Congratulations on your new home, Isabella! We're glad to hear that you had a good experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Prompt reply to our needs. Professional and friendly.

  • Powell V.
  • Verified HomeBuyer
  • March 29, 2024
  • Las Vegas, NV

Skott was very professional and friendly. Replied quickly regarding our concerns.

KB Home responded:
Thank you for sharing these kind words with Skott and the rest of the team here at KB Home, Powell!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Casey

  • Casey B.
  • Verified HomeBuyer
  • March 28, 2024
  • Vista, CA

Great service, follow up, and professionalism from everyone. Will recommend to friends and family.

KB Home responded:
We're thrilled to hear that our team was able to provide such a positive experience for you, Casey!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience!

  • Marcelo L.
  • Verified HomeBuyer
  • March 27, 2024
  • Clermont, FL

I recommend all buyers to have this home buying experience with KB Homes, the entire process is very well coordinated by the entire team, from the sale to the delivery of the house!

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Marcelo!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly Recommend KB Homes!

  • Anonymous
  • Verified HomeBuyer
  • March 27, 2024
  • Durham, NC

Great communication throughout the whole process! Very happy with my home

KB Home responded:
We appreciate you sharing these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jody is very responsive

  • Devin R.
  • Verified HomeBuyer
  • March 27, 2024
  • Homeland, CA

Great response time came out and got what i needed done

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Devin!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Jonathan J.
  • Verified HomeBuyer
  • March 27, 2024
  • Cypress, TX

As to be expected. There were some things that needed to be worked on after our closing date. Brayden and Ash were prompt and active in getting all of those things corrected. They checked in (without us having to call them) often even after closing to ensure our living arrangements were up to par, and to that the KB standard that they sold us were being met!

KB Home responded:
We appreciate you taking the time to share your KB Home journey with our team, Jonathan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pleasant experience with KB Team

  • Anh H.
  • Verified HomeBuyer
  • March 27, 2024
  • Las Vegas, NV

The process went smooth and the construction was completed in the estimated timeframe that was provided. Team gave frequent updates and was very accommodating to our needs. We look forward to another successful sale with KB.

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Straight forward. The process was quick and easy.

  • Min C.
  • Verified HomeBuyer
  • March 27, 2024
  • Manor, TX

Straight forward. The process was quick and easy.

KB Home responded:
We're glad to hear that your home-buying journey was quick and easy, Min!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

R

  • Ramandeep K.
  • Verified HomeBuyer
  • March 27, 2024
  • Roseville, CA

Nice good work , great jobs everyone

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Helpful and problem solvers

  • Priscilla R.
  • Verified HomeBuyer
  • March 26, 2024
  • Fresno, CA

The team that helped purchase the home were supportive, and when small issues came up they problem solved and made sure I felt supported and things were going to be ok.

KB Home responded:
We appreciate you sharing your KB Home journey with our team, Priscilla!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great responsiveness to issues

  • Libi K.
  • Verified HomeBuyer
  • March 26, 2024
  • Menifee, CA

they are definitely trustworthy, so happy we chose KB

KB Home responded:
We're thrilled to hear that you're so happy with your KB Home experience, Libi!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding

  • Gurmail S.
  • Verified HomeBuyer
  • March 26, 2024
  • Lathrop, CA

Very nice and cozy house

KB Home responded:
We're thrilled to hear that you had an outstanding experience working with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Construction Manager

  • Hal D.
  • Verified HomeBuyer
  • March 26, 2024
  • Aubrey, TX

We have nothing but positive comments! The responsiveness and support from Glenn and team have been outstanding. Every question, every issue/concern have been taken care of in a very timely manner. I would recommend KB homes here in Texas to anyone of our friends or family who relocate like we did!

KB Home responded:
Thank you so much for taking the time to share your kind words with the entire team here at KB Home, Hal!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Marvida

  • Arnaud K.
  • Verified HomeBuyer
  • March 26, 2024
  • Cypress, TX

As first time homebuyers, KB made the process really seamless. If any questions arose whether it be with construction or loans, we had great responses to make sure we understood what was happening and the reasoning. We also really loved all the choices available in the design studio, a way to make our home feel custom to what we wanted as opposed to a “cookie cutter” feel. I would definitely recommend KB fo other homebuyers. We love our KB home!!

KB Home responded:
Congratulations on your first home, Arnaud! We're thrilled to hear that you had such a positive experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Finally in our new home

  • Matthew M.
  • Verified HomeBuyer
  • March 26, 2024
  • Tomball, TX

Buying a home is never easy, but KB worked with everyone to get the house closed on time as promised.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Carlos F.
  • Verified HomeBuyer
  • March 26, 2024
  • Davenport, FL

I am very satisfied with all the process, price and material used. Great team and lot of support in all our requests from sellers, and workers labor

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer

  • Jose M.
  • Verified HomeBuyer
  • March 26, 2024
  • Victorville, CA

I'm a first time home buyer and my experience with KB Home was fenomenal. I'm a Navy veteran and I used my VA home loan with KB Home loans. Miss Jessie was my loan officer and she made the whole process very simple. Mr. Pablo was my sales agent and he was very courteous and professional. Mr. Cecil & Rick have been following up with me since the construction was completed. Overall, I would definitely recommend KB Home!

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Jose! We're thrilled to hear that we were able to provide such a good first-time home-buying journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5