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KB Home Reviews

What Real Homeowners Say About KB Home

With an average rating of 4.5 stars, KB Home is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 11944 verified homebuyers to give you an honest look at what it's like to build a new home with KB Home. Read their unedited reviews, feedback, and complaints to help you decide if KB Home is the right builder for your new home.

KB Home

has 4.5 out of 5 stars overall

11944 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Great Service

  • Philippe V.
  • Verified Homebuyer
  • August 25, 2025
  • Elk Grove, CA

Norman has been very quick in addressing issues or questions we have had. Overall experience has been amazing. Great quality home and energy efficient

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Repairs completion

  • Julian E.
  • Verified Homebuyer
  • August 25, 2025
  • San Antonio, TX

Experience not great, but had no choice of backing out sale.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 3

wonderful people

  • Richardson P.
  • Verified Homebuyer
  • August 25, 2025
  • Jacksonville, FL

I had a great experience highly recommended for new home buyer

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time home buyer

  • Samuel M.
  • Verified Homebuyer
  • August 24, 2025
  • Hollister, CA

My experience with the KB Hollister team was a great experience. From the agent, construction manager, finance, to customer service - they have guided us through this process and made it smooth. I’d recommend to my friends to work this outstanding team if they move to Hollister.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Tom

  • Analise F.
  • Verified Homebuyer
  • August 24, 2025
  • Indian Land, SC

I am very happy in my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Buying Experience with no headaches

  • Victor O.
  • Verified Homebuyer
  • August 22, 2025
  • Hockley, TX

Michael and Will have done a fantastic job with any questions that I may have. They respond quickly. The two people that helped me with the design studio also did a fantastic job helping my wife and I choose the colors for our home. I'm really pleased with the overall experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good

  • Bruno F.
  • Verified Homebuyer
  • August 22, 2025
  • Sanford, FL

The whole process went pretty smoothly, and we’re very happy. There are some minor issue with the house after the closing, and it’s been taking long to solve them.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

KB is great!

  • Asadullah J.
  • Verified Homebuyer
  • August 21, 2025
  • Round Rock, TX

Service experience has been great - highly recommended for your home purchase!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Good

  • Eric F.
  • Verified Homebuyer
  • August 21, 2025
  • Hockley, TX

We are very happy with our new home. KB Home staff have been very responsible and attentive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Offers A Great Experience

  • Steven W.
  • Verified Homebuyer
  • August 20, 2025
  • Las Vegas, NV

KB is a great entry level home builder with a wonderful sales team. I recently purchased a KB home in Summerlin this year and I had an excellent experience from start to finish. Highly recommend for first time buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall, the experience has been great.

  • Anonymous
  • Verified Homebuyer
  • August 20, 2025
  • Clovis, CA

Overall, the experience has been great. When problems do arise, they are addressed relatively quickly which I deeply appreciate.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We are very Happy with our home!

  • Roger J.
  • Verified Homebuyer
  • August 19, 2025
  • Palm Coast, FL

We feel like we are on a vacation everyday living here!

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Couldn’t Be Happier with KB Home

  • Elida R.
  • Verified Homebuyer
  • August 19, 2025
  • Gilroy, CA

From day one, KB Homes made the whole process smooth and stress-free. The house turned out beautiful, and the team had my back through everything—from the loan to closing and even after. Everyone’s super helpful and really made sure my family felt taken care of in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the first construction manager he was a good guy and worker

  • Carey L.
  • Verified Homebuyer
  • August 19, 2025
  • Apopka, FL

I'm not happy about how much pressure on my getting in the home and the fact kb home's refuse to work with my realtor giving myself and her a very difficult time and most of the time I was asked for the same thing over and over again and I was rushed to get into the home,kb home's wouldn't wait until the sale of my other home, and the first construction manager was doing a good job sad to see him go

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Excellent Experience

  • Ariana G.
  • Verified Homebuyer
  • August 19, 2025
  • Las Vegas, NV

This was my first home buying experience. Everything went smoothly from the first day of looking at the models to even after getting the keys. Every step of the way there was someone available if we had questions. We were updated on the progression of the house two times a week. 10 out of 10

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service

  • Mohammad A.
  • Verified Homebuyer
  • August 18, 2025
  • Antelope, CA

Excellent company working great Thank you KB Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pam, Doug, & CJ

  • Anonymous
  • Verified Homebuyer
  • August 18, 2025
  • Winchester, CA

We had an excellent buying experience, and we are eternally grateful for our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The sales team

  • Brandon D.
  • Verified Homebuyer
  • August 18, 2025
  • Las Vegas, NV

Linda and Amanda are amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience was smooth and in a timely manner.

  • Cleotide M.
  • Verified Homebuyer
  • August 18, 2025
  • San Antonio, TX

My experience with KB Home was pleasant with the builders the Realtor, the whole KB team was great. The experience was done in a timely manner and responses were done quickly. I would definitely recommend KB to my family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Initially quick and easy

  • Steven B.
  • Verified Homebuyer
  • August 15, 2025
  • Lake Elsinore, CA

Everything was fine until we had to redo the Loan the day before closing. Other than that things were fine and as expected

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Denise

  • Denise V.
  • Verified Homebuyer
  • August 13, 2025
  • Las Vegas, NV

Hello, my name is Denise. I recently purchased a property with KB. The whole process was very smooth. I like that Chase with always in communication with us. Send us pictures every week to see the status of the home.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Manager

  • Naf L.
  • Verified Homebuyer
  • August 13, 2025
  • Vacaville, CA

Great experience in each step of the process..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Troy, Sharlin and jackie did a great job

  • Jennifer E.
  • Verified Homebuyer
  • August 12, 2025
  • Tucson, AZ

Troy, Sharlin and jackie did a great job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy to work with, good value

  • Timothy Y.
  • Verified Homebuyer
  • August 08, 2025
  • San Antonio, TX

Easy to work with, good value. Would buy again from kb homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was smooth, GREAT/TERRIFIC, FANTASTIC!!!

  • Mario S.
  • Verified Homebuyer
  • August 07, 2025
  • Elk Grove, CA

Everything was smooth, GREAT/TERRIFIC, FANTASTIC!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5