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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Jerry

  • Jerry O.
  • Verified HomeBuyer
  • September 21, 2022
  • Jacksonville, FL

My experience with KB was great!! I have bought many new homes. But from the sales agent, to the loan officer and staff, to the builder Brandon and his team, the best experience I have had.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First home purchase

  • Alexandra R.
  • Verified HomeBuyer
  • September 21, 2022
  • Austin, TX

KB made our first home buying process easy and quick. All employees have been extremely thorough to make the process flawless.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Spangler

  • Michael S.
  • Verified HomeBuyer
  • September 21, 2022
  • Jacksonville, FL

So far the experience has been good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Experience From Dirt to Move-in

  • Adam C.
  • Verified HomeBuyer
  • September 21, 2022
  • Fort Worth, TX

It was a pleasure working with KB homes to build a new house for my parents. From start (dirt) to move-in every step was well managed. Highly recommend KB homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Second new KB Home. We trust in the quality and care.

  • Donald S.
  • Verified HomeBuyer
  • September 21, 2022
  • Jacksonville, FL

After sale support is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Studio

  • VINCENT Z.
  • Verified HomeBuyer
  • September 20, 2022
  • Converse, TX

The studio process was the most exciting as well as one of the most stressful parts. Ena was very helpful and didn’t not at all feel rushed through any of it. It’s was satisfying knowing I could as 100 questions and not feel like I was being rushed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Top Quality Design and Build

  • Dheyanna R.
  • Verified HomeBuyer
  • September 20, 2022
  • Aurora, CO

We had a wonderful experience buying our KB home. The design was luxurious and just right for us. We chose an 1885 paired home with large windows, an island counter, a large primary bedroom and bath, spacious hallways, upstairs laundry, and more. Cody helped with the decision and Eric did an outstanding job supervising the build. We are completely happy with our dream home and design choices.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy with our Home!

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2022
  • Lake Elsinore, CA

Great buying experience! We were constantly updated every week on the progress of the home. After we moved in, people were still checking up on us to make sure there were no issues. The issues that we did have, were taken care of in a timely manner!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2022
  • Phoenix, AZ

The whole buying process has been great ! They made is seamless, customer service was great, the construction manager was awesome and was able to respond to all of our questions. Highly recommend.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB home review

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2022
  • San Antonio, TX

My experience with KB homes was wonderful. The sales department was so friendly and helpful, always answering my concerns or finding someone who could. Building supervisor was always available to help and get things taken care of quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my home

  • Becky M.
  • Verified HomeBuyer
  • September 20, 2022
  • Jacksonville, FL

I looked at numerous properties before building with KB. I was able to exactly what i wanted and needed. Staff communicated during the building process. Even better.... the price was locked in when i signed. Transparency was wonderful and no unwanted surprises.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Thongxay S.
  • Verified HomeBuyer
  • September 20, 2022
  • Menifee, CA

Smooth process and stress free

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Marla and Jordon were awesome.

  • Steve S.
  • Verified HomeBuyer
  • September 19, 2022
  • Las Vegas, NV

Your crew from KB made it a pleasant experience. This was my first purchased home. All the way from your sales to finance and then final construction. If you were to ask me would you buy another KB home? I’d say yes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Under promised and over delivered

  • Jason R.
  • Verified HomeBuyer
  • September 15, 2022
  • Valley Center, CA

We absolutely loved our KB homebuying experience and the house they built us is very well made. From the moment we started talking with Will, our KB Lender and Angelina our KB realtor everything has been better than promised and even the delays were completed faster than we were told. Now that we are in our home, there are small things that the home needs, like a few dead plants, a couple outlets that don’t work, etc but in comes the KB customer service team. Claims are very easy to submit, and in a few days, those items get fixed/replaced, etc. Thank you to our awesome customer service ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Service

  • Eliza G.
  • Verified HomeBuyer
  • September 15, 2022
  • Avondale, AZ

Everyone at KB Home from start to finish has provided excellent service. Susan in sales, Jaime in build, Nicholas in loan, Dawn in loan and Cindy in escrow. Great amazing team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

House

  • Francisco H.
  • Verified HomeBuyer
  • September 14, 2022
  • Riverside, CA

Everything was good in the process of purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

EXTREMELY HAPPY

  • Cheryl M.
  • Verified HomeBuyer
  • September 14, 2022
  • North Las Vegas, NV

The building process went extremely well, I was updated each week via text message with pictures. This was helpful to me due to the fact I lived in another state. The final walk thru was a lot however the contractor took me thru every corner of the house. The quality and workmanship was beyond belief, everything was completed to the "T" no complaints here. The only thing that was disappointing ..when i went into contract there were items i had to confirm I wanted on the home at that moment, I agreed to not wanting covered patio. @ weeks into contract (after much thought) I wanted the ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Different Time!!!

  • Peter C.
  • Verified HomeBuyer
  • September 14, 2022
  • Jarrell, TX

We contracted in Aug 21 and did not close until July 29th, 2022. You are thinking"That is too long a time" Most cases I would agree, however I feel you must be realistic to the time we were going through. (the Pandemic) Maybe having Real Estate, mortgage and construction experience it is a little easier for me to Understand. I looked at the staff at KB from Sales, mortgage, processing and Construction in probably a different way. Yes there were delays and the timing of everything was not Perfect. Was IT Their fault? I say NO. I looked at them for their professionalism, how courtesy and how ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Mandeep S.
  • Verified HomeBuyer
  • September 14, 2022
  • Hollister, CA

Great experience!!! So happy to be KB HOMES homeowners!!! Thank you for making our dream come true.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth and stress free process

  • Endong W.
  • Verified HomeBuyer
  • September 14, 2022
  • Austin, TX

My sales counselor Ian has been so great to work with from the initial contact to after the closing of the home. Highly recommend team KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excelente

  • Laura V.
  • Verified HomeBuyer
  • September 14, 2022
  • Spring, TX

Excelente servicio, una gran experiencia.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experince!

  • Christian B.
  • Verified HomeBuyer
  • September 14, 2022
  • Jarrell, TX

Stephen our sale guy and our builder rep were in constant communication throughout the process. The home buying experience with KB was 5 star and I will be back for another home one day. Thanks KB

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing

  • Greko V.
  • Verified HomeBuyer
  • September 14, 2022
  • Hudson, FL

Best experience of my life

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

SO WORTH IT!

  • Aviva N.
  • Verified HomeBuyer
  • September 13, 2022
  • Las Vegas, NV

I was looking to buy a house over a year and a half before finding my KB home, I Saw old houses and recently build houses, but I didn’t really like the layouts, when I saw the KB models I fell in love and even more once I found out I can design it the way I want with a reasonable cost, I love it! And let’s not forget all of the KB family, especially Sherry! Super professional and always there to help!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Leidi C.
  • Verified HomeBuyer
  • September 13, 2022
  • Buckeye, AZ

I had a really good experience buying my house with KBH. They were really helpful and they answered all my question

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5