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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

An amazing home buying experience end to end

  • Rahul P.
  • Verified HomeBuyer
  • August 11, 2022
  • Hemet, CA

Buying a home in Los Angeles is no easy job. KB Homes laid down the process in easy steps. Just follow the process if you like the house and want to really buy it. They will help you along the way. Customer service is top notch and they take care of you post closing as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Both Luis and Joseph have been very responsive to issues, they

  • Donald D.
  • Verified HomeBuyer
  • August 11, 2022
  • Upland, CA

Both Luis and Joseph have been very responsive to issues, they return calls & text immediately and are quick to resolve them. Very happy with their support throughout the whole process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB homes sales staff and customer service were very helpful in

  • David K.
  • Verified HomeBuyer
  • August 11, 2022
  • Citrus Heights, CA

KB homes sales staff and customer service were very helpful in getting the home we wanted.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was a very good experience to buy home with KB.

  • Ramasamy R.
  • Verified HomeBuyer
  • August 11, 2022
  • Fort Worth, TX

It was a very good experience to buy home with KB. In spite of Covid the delay was minimal. So far happy with service to handle problems.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Our home took about a year to build, but not to the fault of

  • Ernesto R.
  • Verified HomeBuyer
  • August 10, 2022
  • San Antonio, TX

Our home took about a year to build, but not to the fault of KB Homes, the pandemic, supply issues played a big part in the delay. But the KB team of Bob (Sales) and Brandon (Superintendent) kept in touch with us the whole way through. Bob stayed on top of everything, making sure we where informed on the process of the build for the whole year, and worked tirelessly, get get us into the community especially in a very high buying market. Brandon was superb, in making sure our house was to our liking and worked day and night to make our house a home. He addresed all deficiencies we noticed, and ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

good builder

  • Derek Z.
  • Verified HomeBuyer
  • August 10, 2022
  • Las Vegas, NV

I will choose it again for my next home, service and qualify are great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - There are different teams involved and guided us all the way.

  • Judith N.
  • Verified HomeBuyer
  • August 10, 2022
  • Upland, CA

There are different teams involved and guided us all the way. The KB mortgage, the weekly update of the construction, overall, their communication is superb. Can't thank you enough.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thomas & Nicole gave honest and clear feedback.

  • Mario D.
  • Verified HomeBuyer
  • August 10, 2022
  • Madera, CA

Thomas & Nicole gave honest and clear feedback. They were both great in their customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional service

  • Jhoanna E.
  • Verified HomeBuyer
  • August 10, 2022
  • Valley Center, CA

Surpasses my expectations on how well the whole team work from sales to the contractors and their continuous follow ups to make sure that the house is as 100% to my satisfaction.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was a good process.

  • Elizabeth L.
  • Verified HomeBuyer
  • August 09, 2022
  • Menifee, CA

It was a good process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Absolutely good people and always ready to help any time any

  • Kolawole A.
  • Verified HomeBuyer
  • August 09, 2022
  • Richmond, TX

Absolutely good people and always ready to help any time any day.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - They solve problems immediately when you have a request about

  • Haiou J.
  • Verified HomeBuyer
  • August 09, 2022
  • Ontario, CA

They solve problems immediately when you have a request about your new house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From the start to finish the sales staff to the project manager

  • Patricia V.
  • Verified HomeBuyer
  • August 09, 2022
  • Henderson, NV

From the start to finish the sales staff to the project manager everything was great. Updates were frequent and any problems were addressed and taken care of in a timely manner. This is the second home we bought with KB and our first experience was great and this one was even better

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I would recommend KB Homes to anyone wanting to purchase a home.

  • Joseph B.
  • Verified HomeBuyer
  • August 05, 2022
  • Las Vegas, NV

I would recommend KB Homes to anyone wanting to purchase a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall we think the service is ok

  • Anonymous
  • Verified HomeBuyer
  • August 04, 2022
  • Las Vegas, NV

Overall we think the service is ok

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our new home

  • Michelle G.
  • Verified HomeBuyer
  • August 04, 2022
  • Auburndale, FL

From start to finish it was a great experience. Of course you run into issues, but everyone was on top of things.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My first home

  • Jasmyn G.
  • Verified HomeBuyer
  • August 04, 2022
  • Henderson, NV

Amazing experience from start to finish. It was a bit discouraging at first trying to get a lot from the lot lotto. Just don't give up, it will happen. My salesperson Jen was amazing and super helpful and my superintendent Noland was there anytime I needed something. He was also amazing. The design studio experience was super fun getting to pick out all the finishes. I went a bit crazy with the upgrades but it was well worth it. Gives it more of a custom built feel Highly recommend KB and absolutely love my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Shamara F.
  • Verified HomeBuyer
  • August 04, 2022
  • Rosenberg, TX

Hello my name is Shamara my Experience with kb homes was fabulous great customer service very….

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Liked it

  • Janni S.
  • Verified HomeBuyer
  • August 04, 2022
  • Las Vegas, NV

Everything was excellent. Rick did the great job!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Lisbeth C.
  • Verified HomeBuyer
  • August 03, 2022
  • Jacksonville, FL

Great experience and a lot of support from all the team from KB home that made this possible. Brandon our superintendent is great in helping our issues with a quick response! Thanks Brandon!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Awesome staff!

  • Moly M.
  • Verified HomeBuyer
  • August 03, 2022
  • Las Vegas, NV

Awesome staff! very helpful !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

EngKong

  • Engkong N.
  • Verified HomeBuyer
  • August 03, 2022
  • Tucson, AZ

Excellent construction teams, friendly sale staffs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality & Customer Service

  • Katrice B.
  • Verified HomeBuyer
  • August 03, 2022
  • Victorville, CA

From the Sells personnel, to the Builders, to the Loan Officers everything went smoothly. All parties were very communicative every step of the way. I would like to personally thank Hope for being patient with me & all my questions, due to being a first time homebuyer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Our experience was great!

  • Robert R.
  • Verified HomeBuyer
  • August 03, 2022
  • Henderson, NV

Our experience was great! From the sales process to the customer service team and everything in-between.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Best Experience

  • Gerald G.
  • Verified HomeBuyer
  • August 03, 2022
  • Magnolia, TX

Buying your first home has its uncertainty but KB Home Representatives were with me every step of the way. They provided detailed instructions on what I needed to do to secure my home. I love the fact that the representatives, Trish, Chase. Sonya and Michelle, all had my best interest at heart. As a homebuyer, patience and diligence is what you need to survive the process. There will be challenges but if you are able to trust your homebuying team, you can secure your purchase, like I did. I am eternally grateful for their guidance and consistency throughout this process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5