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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11805 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11805 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Chris was the man

  • Alexander D.
  • Verified HomeBuyer
  • February 18, 2025
  • Rolesville, NC

Appreciate Chris, he did a fantastic job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So responsive and respectful

  • Zara T.
  • Verified HomeBuyer
  • February 18, 2025
  • Homeland, CA

Happy to be part of KB family

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

AMAZING

  • Michael A.
  • Verified HomeBuyer
  • February 18, 2025
  • Lake Elsinore, CA

KB made everything so easy! We love our new home and are so grateful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What would be nice to have

  • Guadalupe P.
  • Verified HomeBuyer
  • February 18, 2025
  • Elmendorf, TX

There should be community pools and gyms

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 5

Awesome

  • George C.
  • Verified HomeBuyer
  • February 18, 2025
  • Elmendorf, TX

Completely and utterly satisfied with our KB HOME purchase,you get more square footage for the price and the layouts are awesome. Whole buying process from start to finish was smooth and pleasant

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lewis

  • Lewis R.
  • Verified HomeBuyer
  • February 16, 2025
  • Willis, TX

This was my first new home. I’ve owned several home but KB home made the process easy. My salesman Ivan was great and very patient with my numerous trips and tours of the model home I wanted to build

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Ramona B.
  • Verified HomeBuyer
  • February 15, 2025
  • Lockhart, TX

My home buying experience was great. The builder(Robert) kept me informed step-by-step. My first encounter with the seller or KB rep was wonderful. He was thorough and held my hand through the whole process. I was informed about each step in the building process weekly. I am now enjoying my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kathleen

  • Kathleen T.
  • Verified HomeBuyer
  • February 14, 2025
  • San Jacinto, CA

Everyone I worked with was great, from the sales staff of Walker and Darius to the warranty team of CJ and Mike. They listened to my needs and wants and was able to take care of them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2025
  • Lincoln, CA

The loan experience was somewhat rough. I felt like I could not get straight answer from the KB Home loan department. My date kept being pushed out which was a pain. The customer service from the sales, design customer care was fantastic and Chad still keeps in touch.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

New Build

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2025
  • Maricopa, AZ

This was my very first time purchasing a new build and the experience was awesome. The purchasing process was streamlined and easygoing. I was regularly contacted when needed and question were answered very timely. When I was able to get into the home after the process was complete, the quality was amazing and I was able to feel at home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Honest people and very easy to work with.

  • Hunter L.
  • Verified HomeBuyer
  • February 12, 2025
  • Surprise, AZ

I purchased a starter home so it won’t be the latest and greatest but the home itself is awesome. The people you work with to get your home are extremely accommodating and accessible throughout most hours of the day. I will say, Anthony and Mechelle are phenomenal to work with and can provide you with an easy and smooth experience. Anthony especially is awesome to work with and goes above and beyond to make sure you enjoy your new home and to fix anything that was previously missed. Michelle provided a seamless experience to move into the home and also seems to love her job. Great duo to get ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Brandon

  • Yolanda R.
  • Verified HomeBuyer
  • February 12, 2025
  • Texas City, TX

Thank you to Brandon , excellent job and customer service , he explained very clear all we need to know and even more,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home, wonderful service

  • Sheyla R.
  • Verified HomeBuyer
  • February 12, 2025
  • Vacaville, CA

So glad we purchased with KB. We live our new home and the staff was attentive to us every step of the way. Would recommend KB to anyone looking to purchase, you can’t beat the work and the service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Pamela V.
  • Verified HomeBuyer
  • February 12, 2025
  • Sanford, FL

The overall process was a smooth and seamless experience. Beginning with the day I walked through the door to inquire about a new home till the signing on closing day, everyone was an expertise at their craft. Upon closing, follow up with construction staff, etc has been amazing to address a few minor issues immediately and correctly. Very please with my choice of my KB home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales associate sherry

  • Michael S.
  • Verified HomeBuyer
  • February 11, 2025
  • Henderson, NV

She has been very helpful from beginning to present.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Good, nice, and cool, pleased

  • Belema K.
  • Verified HomeBuyer
  • February 11, 2025
  • Fresno, TX

This is BELEMA, l would like my Brother to have a house here

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mostly good

  • Gregory G.
  • Verified HomeBuyer
  • February 11, 2025
  • Conroe, TX

KB team set a record in closing our home to beat Christmas deadlines. Minor workmanship issues will be tallied and shared at ten-month home inspection. Landscape issues - sod appreciated but poorly installed, yard not graded well. Slow response from HOA on getting backyard shed approved - still waiting!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

High standard while selling and low standards while delivering house

  • Prathamesh T.
  • Verified HomeBuyer
  • February 10, 2025
  • Duvall, WA

We were promised moon but then during closing things were still not done. Commitments were broken and no communication whatsoever

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

First Time Homebuying Experience

  • Maria C.
  • Verified HomeBuyer
  • February 09, 2025
  • Fresno, TX

Considerably appropriate and timely execution with the process of homebuying procedures.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ok experience

  • Crystal M.
  • Verified HomeBuyer
  • February 08, 2025
  • Converse, TX

Ok experience, would like more help and transparency in the process and what happens after closing.

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 3

Great

  • Pedro G.
  • Verified HomeBuyer
  • February 07, 2025
  • Von Ormy, TX

The loan personal had the experience to help u buy n helpful

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Great experience!

  • Chelsie G.
  • Verified HomeBuyer
  • February 07, 2025
  • Coolidge, AZ

They were really great to work with, any time I had any questions they got answered quickly! Any issues or concerns I had they offered resolutions. I’d definitely recommend.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2025
  • Flagler Beach, FL

The Loan process was a nightmare

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

Great home KB home at Winchester

  • Sam T.
  • Verified HomeBuyer
  • February 06, 2025
  • Winchester, CA

Thanks kb home , working hard helping me get a new home, I will recommend to anyone who wants to find a new home with kb home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience. Would buy again

  • Layne R.
  • Verified HomeBuyer
  • February 06, 2025
  • Round Rock, TX

Overall, our experience was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5