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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Great customer service

  • Ronald I.
  • Verified HomeBuyer
  • January 09, 2024
  • Rolesville, NC

All KB personnel that I interfaced with during the sale, mortgage, and build process provided; great service, very professional, very responsive, and knowledgeable.

KB Home responded:
We're thrilled to hear that our entire team was able to provide such a great experience for you, Ronald!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Dharmendra K.
  • Verified HomeBuyer
  • January 09, 2024
  • Stockton, CA

From the beginning, Mitchell has been sooo helpful and on time to answer any questions. Micheal was always calling to update. KB homes ground crews are awesome Arnold and Richard are great people. Arnold calls back the same day if you leave a message. Thank you to all these great people for making our dream house come to reality Kumar

KB Home responded:
Thank you so much for taking the time to share these kind words with Mitchell, Michael, Arnold, Richard, and the rest of the team here at KB Home, Dharmendra!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb staff was the best

  • Steven H.
  • Verified HomeBuyer
  • January 09, 2024
  • Las Vegas, NV

Nik, Kathryn, Gina, tracy, and Charlie were all amazing from KB. I couldn’t have asked for a better team!

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Steven!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Hannah / Scott

  • Robert M.
  • Verified HomeBuyer
  • January 09, 2024
  • Magnolia, TX

KB homes made the process smooth and easy for us!

KB Home responded:
We're glad to hear that Hannah, Scott, and the rest of the team were able to provide such a smooth and easy home-buying journey for you, Robert!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trust Worthy

  • Devend R.
  • Verified HomeBuyer
  • January 09, 2024
  • Puyallup, WA

Great Customer Experience and solutions provider

KB Home responded:
We're thrilled to hear that you had a positive experience with the KB Home team, Devend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great customer service through entire process!

  • Ashley Marie N.
  • Verified HomeBuyer
  • January 09, 2024
  • Las Vegas, NV

Annie, Amanda, Kimara, Rachel, Ruben are all great team members to work with!

KB Home responded:
Thank you so much for sharing your positive experience with Annie, Amanda, Kimara, Rachel, Ruben, and the rest of the team here at KB Home, Ashley!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Verano

  • Gary W.
  • Verified HomeBuyer
  • January 09, 2024
  • Wildomar, CA

Great company, follow up and really went the extra mile!

KB Home responded:
Thanks for taking the time to share your positive KB Home journey with us, Gary!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My experience was very good

  • Dillan K.
  • Verified HomeBuyer
  • January 08, 2024
  • Roseville, CA

My experience was very good

KB Home responded:
We're thrilled to hear that our team was able to provide such a great experience for you, Dillan!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall wonderful experience and process

  • Chris Y.
  • Verified HomeBuyer
  • January 08, 2024
  • Lemon Grove, CA

The overall process from sales on site to build and updates along with funding with KB Home went really well. Rigo, of note was especially key in the overall process. I appreciate his follow up as well as everyone on the sales team.

KB Home responded:
We're glad to hear that Rigo and the rest of our team were able to provide such a good home-building process for you, Chris!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice builders

  • Eddie Pineda G.
  • Verified HomeBuyer
  • January 07, 2024
  • Las Vegas, NV

Very good and nice community and location,thanks KB homes!..

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with us, Eddie!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with KB Home

  • Mohammed M.
  • Verified HomeBuyer
  • January 04, 2024
  • Las Vegas, NV

Very happy with the entire home buying process. Sherry was amazing to work with, so was Brian with the entire mortgage process. Especially happy with the multiple options available for all the customizations. The handover process with Raymond was also smooth.

KB Home responded:
Thanks so much for sharing these kind words with Sherry, Brian, Raymond, and the rest of the team here at KB Home, Mohammed!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loved the KB Home experience from start to finish

  • Stephanie C.
  • Verified HomeBuyer
  • January 04, 2024
  • Elgin, TX

I could not have asked for a better experience with KB Home as we went through the process of building our first new construction home. Everyone was outstanding at providing the best customer service possible. They were very thorough in their communication and follow ups and all the details that came with each step. Our first experience was with the KB Home representative, Marc, who showed us all the model homes and explained all the offerings. His enthusiasm, transparency, and service definitely made us feel confident in our decision to sign. After signing we were put in contact with ...

KB Home responded:
Congratulations on your new home, Stephanie! Marc, Dennis, Dustin, Erik, and the rest of our team are thrilled that you are so happy with your experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything was amazing.

  • Kori S.
  • Verified HomeBuyer
  • January 04, 2024
  • Orlando, FL

EVERYONE was so kind and helpful. Everything was done quickly and beautifully. KB home really cares for their homeowners and it shows. They are there whenever you needed for whatever is needed. All around I had the most amazing experience with KB home!

KB Home responded:
Wow, thank you so much for these kind words, Kori! We're so glad to hear that you had an amazing experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I have a great experience to collabrate with KB home for my first home!

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2024
  • Chapel Hill, NC

The sales team and builder team are very helpful!

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sanjay

  • Anonymous
  • Verified HomeBuyer
  • January 03, 2024
  • Lemon Grove, CA

We had a great experience with KB Home!

KB Home responded:
We're thrilled to hear that you had a great experience working with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

This is my fifth home purchase from kB homes because . I think their the best builderAnd my best way to invest long termGeorge

  • Anonymous
  • Verified HomeBuyer
  • January 02, 2024
  • Las Vegas, NV

Had a great experience working with sales and the builder supervisors. I especially liked the energy star program.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick feedback

  • Raphael N.
  • Verified HomeBuyer
  • January 02, 2024
  • Manor, TX

KB provided answers to my questions in a timely manner during the entire process.

KB Home responded:
We're thrilled to hear that our team was able to provide the answers to all of your questions, Raphael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Justin

  • Sharon B.
  • Verified HomeBuyer
  • January 02, 2024
  • Jacksonville, FL

Great experience with Justin and completing any final touch ups. He is so responsive and made sure everything was perfect

KB Home responded:
Thank you so much for taking the time to share these kind words with Justin and the rest of the team here at KB Home, Sharon!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome!!

  • Steven Christop L.
  • Verified HomeBuyer
  • January 02, 2024
  • Homeland, CA

Our sales person Diana along with the rest of the lother ladies that made sure our home buying experience was pleasant was very helpful. Each and everyone of them answered our questions. Onto the builders, they were very informative and let us know how the building progress was going.

KB Home responded:
We're thrilled to hear that Diana and the rest of the team here at KB Home were able to provide such a pleasant home-buying experience for you, Steven.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing, seamless, easy, informed.

  • Chaisen Adam S.
  • Verified HomeBuyer
  • January 02, 2024
  • Las Vegas, NV

Jim our sales agent was informative and kept us in the loop on everything with our home. It was a seamless process and as first time home buyers we could not be happier. Our Superintendent Michael was prompt, timely, and very good at finishing up the process. The team we worked with made the experience one we will not forget. Thank you for everything!

KB Home responded:
Thank you so much for taking the time to share these kind words with Jim, Michael, and the rest of the team here at KB Home, Chaisen!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

the girls in the office were amazing and the field guys were great

  • William James P.
  • Verified HomeBuyer
  • January 02, 2024
  • Las Vegas, NV

couldnt have been happier the way my questions were answered

KB Home responded:
We're thrilled to hear that you're happy with your KB Home experience, William!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Informational

  • Joyce B.
  • Verified HomeBuyer
  • January 02, 2024
  • Roseville, CA

The whole team from sales tea (Ben), to being able to review choices with with Emily, reviewing the home with Mike and fixing any minor repairs by Norm and his team, the experience had been wonderful.

KB Home responded:
Thank you so much for sharing your experience with us, Joyce! Ben, Emily, Mike, Norm, and the rest of our team were honored to work with you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

very positive experience from kb

  • Stephen N.
  • Verified HomeBuyer
  • January 02, 2024
  • Parrish, FL

all employees very friendly and helpful. extremely positive experience.

KB Home responded:
Thanks so much for sharing these kind words with the team here at KB Home, Stephen!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Linda Michelle W.
  • Verified HomeBuyer
  • January 02, 2024
  • Hollister, CA

I was helped every step of the way by the sales counselor and mortgage originator. The superintendent and construction staff were also very helpful. I would highly recommend KB Homes when buying a new home.

KB Home responded:
We're thrilled to hear that our team was able to assist you in your KB Home journey, Linda!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales

  • Cyrus S.
  • Verified HomeBuyer
  • December 30, 2023
  • Jacksonville, FL

Chris has been exceptional! Makes and always keeps promises…then follows up to ensure we are/were satisfied. Honest. Professional. Very conscientious. Consistently & promptly responds to phone calls. Knows his product, his partners, & his customers (i.e., us) very well because he cares! Very impressive!

KB Home responded:
Thanks so much for sharing your kind words with Chris and the rest of the team here at KB Home, Cyrus!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5