KB Home Reviews

Except for lot premium and too many add on prices, it is a great buy!

We love this house, the neighbors, and the peace we have

The quality of workmanship is very evident in all aspects of the house.

The build crew and coordinator and sales lead were all awesome.

Customer experience has been top notch. We are very happy with our home. Everything appears top quality.

We had a great experience with KB Home from start to finish. Everyone we worked with was professional, helpful, and responsive throughout the entire process. The quality of our home has been great, and any questions or concerns we've had were handled quickly. Overall, we're very happy with our home and would definitely recommend KB Home!

Have salespeople that know the product. an example would be the size of the rooms. Have salespeople that follow through on their promisses to get back to clients with answers to questions.

We love everything about KB homes. We recommend it.

Thank you to the entire team, from sales and to my loan officer, to the amazing building team, for making this experience so special. You've truly made a dream a reality! 🏡✨ I am incredibly grateful for all of your hard work, communication, and support throughout the entire process. Thank you for helping me turn the dream of homeownership into a beautiful reality! ❤️

KB Home was an excellent builder and made the entire home-buying experience smooth and enjoyable. Their team was incredibly responsive, friendly, and always willing to answer questions or help whenever we needed it. As first-time homeowner, I really appreciated how easy they made the process and how supported I felt every step of the way. Overall, KB Home made buying my first home a positive and stress-free experience, and I would highly recommend them to other first-time homebuyers.

The Overall experience, the step-by-step guidance and constant care.

It was great working with the KB team to pick our lot, pick our model, customize our model and walk with them during the whole process from start to post closing. A great way to buy a house!

[TRANSLATED FROM ES] For me, staying informed about everything that was happening was extremely important since I wasn't near the construction site and couldn't review everything in person. I must say that communication with the entire team was impeccable, and they fulfilled all their promises, including the completion and delivery times for each task. They are my favorite company. 100% recommended.

It was a very straight forward experience. Communication was sent out weekly and we were able to visit the house any time we liked.

Once superintendent hounded me day after day for a survey, I never heard from him again. I still have a list deficiencies that were never addressed. He never responded to texts or calls again. There are broken tiles, chipped paint, missing concrete, AC leaks and poorly installed cabinets. None of these items seem to be on anyone's agenda for repair.

Alvaro was especially helpful during the entire process of maintenance during my first 2 months.

I was very unpleased with architecture designing of a few areas, can't believe nobody caught these very obvious oversights. The laundry room has a rack with a top for supplies and a rod to hang cloths right? wrong was built on the same side of the washer and dryer go making it useless, the other problem is why wouldn't someone make a garage that you can park a truck in it, how about a driveway a few feet less and the garage a few feet longer, everyone that owns truck would gladly take that trade. Know I have to park my 100,000 dollar Ford F150 Raptor in the blazing sun every day, very unpleased that the time wasn't used to see what Californian's drive and see there's a lot of trucks on the road. ... More

Employees who care about the customer and always providing timely feedback

We closed on our home at ***** at ***** in July and have been settling in for about two months now. The purchase process was straightforward and communication during the build and closing stayed clear, which mattered a lot for us as first-time buyers in this community. The layout and finishes have held up well so far, and the walkthrough caught most of the small items before move-in. Anything that came up afterward has been handled through the warranty process. Overall we're happy with the home and would recommend KB Home to other buyers in the area.

There has not been any issue that wasn't handled in a timely manner.

I normally do not like to leave negative reviews, but I felt it was important to share my experience. First, I want to recognize the loan and approval process, which was an amazing experience. Shomari ***** was outstanding from beginning to end. He was welcoming, helpful, and always willing to guide me through the process and answer any questions I had. I truly appreciate everything he did to make the financing side of purchasing my home as smooth as possible. Now for the not-so-fun part. I completely understand that when purchasing a brand-new home that is still being built, there can be imperfections, delays, and things that need to be corrected. However, I believe there is a certain point where these issues become frustrating for the homeowner. I was originally given a closing date that was not met. When the house was finally ready, there were still several minor add-ons and items around the house that had not been completed. While these may have seemed like small things, they were still items that I had paid for and expected to be completed. I also took time off work so that I could fully focus on the closing and moving process, only to end up closing a week after the original scheduled date. After moving into the home, several additional issues came up. There are ongoing problems with both the front and back doors that appear to be allowing bugs into the house on a daily basis. Coming home from work and finding bugs throughout different rooms of a brand-new home has been extremely frustrating. Another issue that has been particularly upsetting is that, even though my home was already completed, the house next door is still under construction. I have come home to find the construction workers using an extension cord plugged into an exterior outlet on my house to get electricity for their tools while working on the neighboring home. I understand that construction crews need access to power while completing their work, but I do not believe it is appropriate to use my home’s electricity without my permission or prior notification. This is something I would expect KB Home and the construction team to be more attentive to. Overall, I still feel that choosing KB Home was a great decision, and the home has met my expectations in many ways. My intention with this review is not to discourage anyone from purchasing a KB Home, but rather to point out areas where I believe more attention to detail, communication, and quality control could make the experience much better for future homeowners. I appreciate the staff who have helped me throughout the process, and I hope these concerns can be addressed so that the final experience matches the quality and expectations that come with purchasing a brand-new home. ... More

[TRANSLATED FROM ES] "Overall, a very good experience. The team was professional, honest, and always responded quickly to our questions and problems. We are very happy with our new house. As an area for improvement, they could pay a little more attention to some details of the finishes and workmanship."

Had a great experience purchasing my home. Found a few issues before closing but was able to work with Tommy ***** on getting every issue found resolved. He was super responsive and respectful. He was able to help us correct any issues quickly.

[TRANSLATED FROM ES] I like the house designs, their spaces, and the layout of the spaces.

The new bill is OK it's pretty regular. There are some faulty areas. They've been very good with responses though. Still waiting on my last walk-through found some errors that need to be fixed. Oh no, it's pricey I guess and would probably buy another ***** home.