KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3398 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3398 Reviews - 315 Communities
5 ★(2519)
4 ★(484)
3 ★(206)
2 ★(115)
1 ★(74)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating Had a great experience with construction manager
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall had a great experience with construction manager and during the purchase process.
star-rating Great People - Great Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great Experience!
star-rating Very satisfied with the home building process
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The process from start to finish was fantastic with KB Homes and far exceeded my previous experience with Pulte Homes in the past. The entire staff was engaged and focused on customer satisfaction. They proactively communicated with us to provide updates and rapidly responded to any questions or concerns. ... More
star-rating Amazing Experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Wonderful New Community! The whole process was easy and I'm very grateful to have the opportunity to have a Kb home.
star-rating Such a great value and experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our sales agent Susana was amazing! She really made the overall process a lot more enjoyable and we appreciated how she kept us in the loop every step of the way, including text updates and photos of our home's building process. We'd definitely work with her again ... More
star-rating KB home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Keep up the good work. Keep helping new home buyer's reach their dream home.
star-rating Excellent
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Awesome experience, with an awesome team. Desiree and Alan were awesome, informative and helpful.
star-rating Great home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very responsive to the customer, quality built house
star-rating Great family home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Smooth process in finding our home, closing and moving in. Follow ups were quick and thorough. All KB employees have been a joy to deal with. First two months have been very positive!
star-rating KB Home - Very nice home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very nice home
star-rating Great work
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Andi treated us with the upmost respect
star-rating Excellent experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I appreciate the details that have gone into my new home. I moved and downsized from a custom built home so I appreciate many of the features..the windows, floorplan that allows for entryway for guests, the high ceilings, extra room for stairways and landings..thank you! ... More
star-rating KB Home - KB HOME has the best customer service you can find.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB HOME has the best customer service you can find. Throughout the whole process you will enciunter different staff that answer questions, listens, and work hardly to meet the expectations set during the contratct.
star-rating KB Home - House is great for the money and the neighborhood is nice.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
House is great for the money and the neighborhood is nice. While there were some delays in getting the house ready to move in on our initial timeline, it all worked out.
star-rating Excellent service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I had a excellent sales rep that kept me informed all the time. The service reps and super did an exceptional job while purchasing my house. I would recommend KB Homes to anybody interesting in buying a new home.
star-rating KB Home - Very good staff.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very good staff. Easy to work with. Always helped out when I had questions and concerns about things.
star-rating Excellent Service!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Johnny was very responsive to when our house needed repairs and really amazed at the high quality service! Well done!
star-rating Homestead II
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We just moved in our new home a couple of days ago and everything seems to be fine. We had 1 bedroom door that didn't fit right and they will send someone to fix it.
star-rating New home owners
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything went smoothly. Very pleased with every staff member we came in contact with.
star-rating Great overall experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone assigned to my account was very diligent and would communicate any issues or delays foreseen. Very happy with my new home.
star-rating KB Home - Great Community, really friendly sales counselor, loan counselor
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great Community, really friendly sales counselor, loan counselor and project managers.
star-rating Excellent
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole team from start to finish was excellent
star-rating Great Experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Ever since the beginning of the sales process to eventually closing and now moving in to our KB Home, it has been nothing but easy and I have felt like everyone genuinely cares for our best interest.
star-rating KB Home - Great teamwork
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great teamwork
star-rating KB Home - Great experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience